The document discusses a two-day knowledge management strategy and program workshop held on April 10-11, 2012 in Bandung. The agenda covers fundamental concepts of knowledge management on day one, and developing a KM strategy, roadmap and programs on day two. Module 4 discusses factors to consider when selecting a KM system, including the defined KM strategy, types of knowledge sources, and supporting KM activities. Examples of KM systems - WordPress, Joomla, omCollab and LogicalDoc - are then presented.

1. Knowledge Management
Strategy & Program
Bandung, 10-11 April 2012
Moh. Haitan Rachman
E : haitan.rachman@multiforma.co.id
haitan.rachman@gmail.com
W : haitanrachman.wordpress.com
FB: facebook.com/haitanrachman
T : twitter.com/haitanrachman

2. Agenda
1. Day – 1 Fundamental, Concept, Systems
a) Knowledge Management Fundamentals
b) Knowledge Management Tools
c) Knowledge Mapping
d) Knowledge Management System
2. Day – 2 Penyusunan KM Programs
a) KM Strategy
b) KM Roadmap
c) K-Map
d) KM Programs
www.mobileskycode.com www.multiforma.co.id

3. MODULE 4:
KM Systems
www.mobileskycode.com www.multiforma.co.id

4. KM Systems
vBergantung pada KM strategy yang
ditetapkan
vMemperhatikan tipe-tipe sumber
pengetahuan yang akan disharekan
vMemperhatikan Knowledge Mapping
yang menjadi landasan penyebaran
pengetahuan
vMemperhatikan aktifitas-aktifitas
pendukung penerapan KM lainnya
www.mobileskycode.com www.multiforma.co.id

5. Yellow-Page Experts
Category
Expert Skills
Non-Experts Discussion Resources
www.mobileskycode.com www.multiforma.co.id

6. Customer Relationship Management
Product Competitor
Supplier
Problem
Report
Customer/
Intermediary
Contact
Person
Employee
www.mobileskycode.com www.multiforma.co.id

7. Improvement and Problem Handling
Organizational
Unit
Employee
Problem Practice
Report
Proof
Product &
Process
Service Stakeholder
Source
Customer Supplier Contact
www.mobileskycode.com www.multiforma.co.id

8. 1. Wordpress
2. Joomla
3. omCollab
4. Logicaldoc
www.mobileskycode.com www.multiforma.co.id

9. Wordpress
v WordPress Pages — Pages allow you to manage
non-blog content easily, so for example you could have
a static "About" page that you manage through
WordPress. For an idea of how powerful this is, the
entire WordPress.org site could be run off WordPress
alone. (We don't for technical mirroring reasons.)
v WordPress Links -- Links allow you to create,
maintain, and update any number of blogrolls through
your administration interface. This is much faster than
calling an external blogroll manager.
v Cross-blog communication tools— WordPress fully
supports both the Trackback and Pingback standards,
and we are committed to supporting future standards
as they develop.
www.mobileskycode.com www.multiforma.co.id

10. Wordpress
v Comments — Visitors to your site can leave
comments on individual entries, and through
Trackback or Pingback can comment on their own site.
v Spam protection — Out of the box WordPress comes
with very robust tools such as an integrated blacklist
and open proxy checker to manage and eliminate
comment spam on your blog, and there is also a rich
array of plugins that can take this functionality a step
further.
v Full user registration — WordPress has a built-in
user registration system that (if you choose) can allow
people to register and maintain profiles and leave
authenticated comments on your blog. You can
optionally close comments for non-registered users.
www.mobileskycode.com www.multiforma.co.id

11. Wordpress
v Password Protected Posts — You can give passwords to
individual posts to hide them from the public. You can also
have private posts which are viewable only by their author.
v XML-RPC interface — WordPress currently supports an
extended version of the Blogger API, MetaWeblog API, and
finally the MovableType API.
v Workflow — You can have types of users that can only
post drafts, not publish to the front page.
v Multiple authors — WordPress’ highly advanced user
system allows up to 10 levels of users, with different levels
having different (and configurable) privileges with regard to
publishing, editing, options, and other users.
v Bookmarklets — Cross-browser bookmarklets make it easy
to publish to your blog or add links to your blogroll with a
minimum of effort.
www.mobileskycode.com www.multiforma.co.id

12. Joomla
v User Management
Joomla has a registration system that allows users to
configure personal options. There are nine user groups
with various types of permissions on what users are
allowed to access, edit, publish and administrate.
v Media Manager
The Media Manager is the tool for easily managing
media files or folders and you can configure the type
settings to handle any type of file. The Media Manager
is integrated into the Article Editor tool so you can
grab images and other files at any time.
v Search
Help navigate users to most popular search items and
provide the admin with search statistics.
www.mobileskycode.com www.multiforma.co.id

13. Joomla
v Web Link Management
Providing link resources for site users is simple and you can
sort them into categories, even count every click.
v Content Management
You can organize your content any way you want and not
necessarily how it will be on your Web site. Your users can
rate articles, e-mail them to a friend, or automatically save
a PDF (with UTF-8 support for all languages). Administrators
can archive content for safekeeping, hiding it from site
visitors.
v Syndication and Newsfeed Management
With Joomla, it's easy to syndicate your site content,
allowing your users to subscribe to new content in their
favorite RSS reader. It's equally easy to integrate RSS feeds
from other sources and aggregate them all on your site.
www.mobileskycode.com www.multiforma.co.id

14. Joomla
v Menu Manager
The Menu Manager allows you to create as many
menus and menu items as you need. You can structure
your menu hierarchy (and nested menu items)
completely independent of your content structure.
v Web Services
With Web services, you can use Remote Procedure
Calls (via HTTP and XML). You can also integrate XML-
RPC services with the Blogger and Joomla APIs.
www.mobileskycode.com www.multiforma.co.id

15. Capabilities of omCollab
v omCollab is a powerful, Enterprise 2.0
collaboration product completely built on
open source software (OSS). It provides a
web portal environment to create, share, and
search many types of content across the
enterprise, including:
§ Microsoft Office files
§ Other files
§ shared bookmarks
§ blog posts
§ wiki articles
www.mobileskycode.com www.multiforma.co.id

16. Capabilities of omCollab
v A Wiki to collaboratively create and share content
(based on MediaWiki which powers Wikipedia, the
world's largest Wiki).
v Blogs to publish individual or group-based information
(based on Wordpress, the world's most popular
blogging platform).
v Social Bookmarking for storing, sharing and discovering
web bookmarks. We have released this as
omBookmarks, a fork of the codebase from Scuttle.
v Social Networking – "facebook light" functionality for
our IM community that is integrated into the other
components.
v Forums to support discussion groups and frequently
asked questions (based on phpBB, the most widely
used open source forums solution)
v http://mike2.openmethodology.org/
www.mobileskycode.com www.multiforma.co.id

17. LogicalDoc
v LogicalDOC is an enterprise electronic document
management system that can be used by small and
large companies.
v LogicalDOC is a document management platform that
allows you to optimize your research through
searching documents by parameters, keywords, or
content (full-text). The advantage of LogicalDOC is its
simplicity in both data entry and document retrieval.
v The use of knowledge management systems can help
companies efficiently control employee access to
resources. This leads to a medium-term increase in
productivity. By using these systems, the
information, as well as the knowledge that is
generated within an organization, can be universally
attained by employees.
www.mobileskycode.com www.multiforma.co.id