C3 product design

Operations Management Product Design Chapter 3 OPM 533 3-

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Product Decision? OPM 533 3-

Product Strategy Options ,[object Object],OPM 533 3- ,[object Object],[object Object]

Product Life Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Product Life Cycle Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Product Life Cycle Growth ,[object Object],[object Object],[object Object],OPM 533 3-

Product Life Cycle Maturity ,[object Object],[object Object],[object Object],OPM 533 3-

Product Life Cycle Decline ,[object Object],[object Object],OPM 533 3-

Product Life Cycle, Sales, Cost, and Profit OPM 533 3- Sales, Cost & Profit . Introduction Maturity Decline Growth Cost of Development & Manufacture Sales Revenue Time Cash flow Loss Profit

Product-by-Value Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

New Product Opportunities Brainstorming is a useful tool to generate new product ideas. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Product Development Stages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Quality Function Deployment ,[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Quality Function Deployment ,[object Object],[object Object],[object Object],OPM 533 3-

7 Steps to built house of quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

QFD House of Quality OPM 533 3-

House of Quality Sequence Indicates How to Deploy Resources to Achieve Customer Requirement s OPM 533 3-

Organizing for Product Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Manufacturability and Value Engineering ,[object Object],[object Object],OPM 533 3-

Manufacturability and Value Engineering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Cost Reduction of a Bracket through Value Engineering

Issues for Product Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Robust Design ,[object Object],OPM 533 3-

Modular Design ,[object Object],[object Object],OPM 533 3-

Computer-Aided Manufacturing (CAM) ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Benefits of CAD/CAM OPM 533 3-

Virtual Reality ,[object Object],[object Object],[object Object],OPM 533 3-

Value Analysis ,[object Object],[object Object],OPM 533 3-

Ethics and Environmentally Friendly Designs It is possible to enhance productivity, drive down costs, and preserve resources The Ethical Approach ,[object Object],[object Object]

Environmentally Friendly Designs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

“ Green” Manufacturing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Time-based Competition ,[object Object],[object Object],OPM 533 3-

Acquiring Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Defining The Product ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Product Documents OPM 533 3-

Make-or-Buy Decisions ,[object Object],[object Object],[object Object],OPM 533 3-

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Group Technology Benefits OPM 533 3-

Production Documents ,[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Assembly Drawing ,[object Object],[object Object],Figure 5.11 (a)

Assembly Chart Figure 5.11 (b) ,[object Object],1 2 3 4 5 6 7 8 9 10 11 R 209 Angle R 207 Angle Bolts w/nuts (2) R 209 Angle R 207 Angle Bolt w/nut R 404 Roller Lock washer Part number tag Box w/packing material Bolts w/nuts (2) SA 1 SA 2 A1 A2 A3 A4 A5 Left bracket assembly Right bracket assembly Poka-yoke inspection

Route Sheet Lists the operations and times required to produce a component Setup Operation Process Machine Operations Time Time/Unit 1 Auto Insert 2 Insert Component 1.5 .4 Set 56 2 Manual Insert Component .5 2.3 Insert 1 Set 12C 3 Wave Solder Solder all 1.5 4.1 components to board 4 Test 4 Circuit integrity .25 .5 test 4GY

Work Order Instructions to produce a given quantity of a particular item, usually to a schedule Work Order Item Quantity Start Date Due Date Production Delivery Dept Location 157C 125 5/2/06 5/4/06 F32 Dept K11

Engineering Change Notice (ECN) ,[object Object],OPM 533 3-

Configuration Management ,[object Object],OPM 533 3-

Product Lifecycle Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Service Design - Nature of Customer Participation OPM 533 3-

Moments of Truth ,[object Object],[object Object],[object Object],[object Object]

Moments-of-Truth Computer Company Hotline Figure 5.13 The technician was sincerely concerned and apologetic about my problem He asked intelligent questions that allowed me to feel confident in his abilities The technician offered various times to have work done to suit my schedule Ways to avoid future problems were suggested Experience Enhancers Only one local number needs to be dialed I never get a busy signal I get a human being to answer my call quickly and he or she is pleasant and responsive to my problem A timely resolution to my problem is offered The technician is able to explain to me what I can expect to happen next Standard Expectations I had to call more than once to get through A recording spoke to me rather than a person While on hold, I get silence,and wonder if I am disconnected The technician sounded like he was reading a form of routine questions The technician sounded uninterested I felt the technician rushed me Experience Detractors

Documents for Services ,[object Object],[object Object],[object Object]

Improving Customer Relations at a Drive-up Window ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPM 533 3-

Transition to Production ,[object Object],[object Object],[object Object],[object Object],[object Object]

C3 product design

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C3 product design