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INTRO:
MARKETING IN THE
DIGITAL AGE
MIKE OSSWALD

VP, EXPERIENCE INNOVATION
a short
history lesson
HISTORY OF MARKETING
1865

1900
MAKE IT!

DISTRIBUTION & COMMUNICATION
HISTORY OF MARKETING
1900
DISTRIBUTION & COMMUNICATION
HISTORY OF MARKETING
1900
DISTRIBUTION & COMMUNICATION

’60s
SALES
HISTORY OF MARKETING
1900
DISTRIBUTION & COMMUNICATION

’60s
SALES

’80s
MARKETING / R&D
digital age
As of 2012
55% of Americans had used a
mobile device for Internet access

17% access Internet only with mobile devices
In 2013
26% of Americans own all three

smartphones are outselling feature phones
In 2013
Tablets are the fastest-growing consumer
electronics technology, ever

tablets are outselling laptops
In 2013
Mobile web use is surpassing desktop use

2007

2009

2011

2013

2015
Discovery
4%
Self-Expression
1%

“Me time”
46%

Preparation
7%
Managing Life
11%

We
market
here!

Shopping
12%

Socializing
19%
So everything we know
has to change, right?
No.
Also, yes.
4 Modern

Principles for Marketing
So what is Marketing?
Marketing is
telling people why
you have what they need,
and listening to what
they care about.
Old Principle 1

Plan Your Markets
1

Always be
Listening
Old Principle 2

Promotion
Old Principle 3

Activation
3

Always Execute
Purposefully
Old Principle 4

Integrated Marketing
Communications
4

Always be
Agile
Listen Continuously
Have Conversations
Execute with Purpose
Be Agile
See more at

HANSONINC.COM/SUMMIT

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Intro: Marketing in the Digital Age