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Ford and mustang
1. IN THE SANDING BOOTH
AT FORD & MUSTANG
ByHarshit Garg
Varun Sharma
Rahul Vermani
Rohit Sindhwani
2. Ford
• 1974 – Only auto plant that was actively hiring
• Worker’s Message : “Work is hard but the pay is good”
• Insights
• Working condition at sanding booth
• Criticality of Work : “67 Seconds”
• Routinization of Work
• Dissatisfaction among the workers
• Division of Labor and Human Minds
• Unity and trust among the workers
• Shop floor as battlefield
3. The Mustang
• New sporty look economy car
• Iacocca’s perspective
• A combination of hard work and big dreams
• Focus on
• New ideas and New models
• Art and Creativity
• Youthful image
• His Shortcomings
• Underestimation of sales of Mustang
“Hotcakes are selling like the Mustang”
• Overlooked the pressures on workers
• Recognition for success not shared with workers
4. Job Roles at Ford
Manager
Worker
• Role is static & mundane
• Role is challenging &
• Work out of compulsion &
•
•
•
•
fear
Followers: Alienation with
decision making
Unhealthy and unsafe
conditions
No Union/Supervisor
support
Lack job satisfaction
•
•
•
•
•
appealing
Eager to take initiatives
Decision Makers
Comfortable working
environment
Supportive Cross-functional
teams
Highly satisfied and motivated
5. Role of WORK in human life ?
• Gives identity to an individual
• That appeals to the creative instinct of a worker
• Source of continuous learning to an individual
• Satisfies the psychological, physical, safety and social
needs
• That makes an individual susceptible to change
• To Summarize, the work must impart overall satisfaction
and happiness to an individual
Working Condition – u’r going to hate that jobAs long as u kill urself for them, they’ll keep uU die in little waysCriticality – 55-58 cars in an hr, plan ahead to get a drink of waterRoutinization – workrs have learned which parts of job can be skipped when they r tiredDissatisfaction – Long Breaks, Absent-Minded workersShop floor – workers united, but for hating the ford the management ppl and the foremen. Foremen used to complain that workers r lazy and can work betterWorkers used to express their frustration through sabotaging or taking long breaks.