[2024]Digital Global Overview Report 2024 Meltwater.pdf
Paid Owned & Earned : The blurring boundaries
1. Paid, Owned & Earned
The blurring boundaries
Hayden Sutherland
Ideal Interface
30 March 2012
2. For the last few years..
• Paid, Owned & Earned has become a popular
way to categorise the range of media available.
• Often seen as an evolution of the channels
– Owned
• Controlled by a brand
– Paid
• Brand pays
– Earned
• Customers create & continue
5. With its own media
Online
Website
Display
Owned Twitter Paid TV, Paid
Account Search Radio,
Print
Facebook
Page Sponsorship
Social
Engagement
WOM
Earned
7. …. and may even not exist now
Online
Website
Display
Owned Twitter Paid TV, Paid
Account Search Radio,
Print
Facebook SEO?
Page Sponsorship
Social
Engagement
WOM
Earned
8. And who manages them now?
Marketing?
Online
Website
Display
Owned Twitter Paid TV, Paid
Account Search Radio,
Print
Facebook SEO?
Page Sponsorship
Social
Engagement
WOM
PR & Social?
Earned
9. And who manages them now?
Marketing?
Online
Website
Display
Owned Twitter Paid TV, Paid
Account Search Radio,
Print
Facebook SEO?
Page Sponsorship
Social
Engagement
WOM
PR & Social?
Earned
10. And who manages them now?
Marketing?
Online
Website
Display
Owned Twitter g
Paid TV, Paid
Account Search Radio,
Print
Facebook SEO?
Page Sponsorship
Social
Engagement
eCommerce? WOM
PR & Social?
Earned
11. Are paid, owned & earned
becoming one?
• Facebook ads are now integrating content from brand
pages & your social graph
• Adverting now includes real-time UGC
• Twitter now has sponsored content
• PR agencies are requesting budget from marketing
spend
• Social Engagement is now done via the corporate
website
• Search Engines now include “social signals” in rankings