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Paid, Owned & Earned
The blurring boundaries
    Hayden Sutherland
      Ideal Interface
     30 March 2012
For the last few years..
• Paid, Owned & Earned has become a popular
  way to categorise the range of media available.
• Often seen as an evolution of the channels
  – Owned
     • Controlled by a brand
  – Paid
     • Brand pays
  – Earned
     • Customers create & continue
Paid, Owned & Earned




http://blogs.forrester.com/interactive_marketing/2009/12/defining-earned-owned-and-paid-media.html
Each has its own media space


Owned                  Paid




           Earned
With its own media
                          Online
              Website
                          Display

Owned     Twitter         Paid       TV,         Paid
          Account         Search     Radio,
                                     Print
        Facebook
        Page                       Sponsorship

                    Social
                    Engagement


                        WOM


                    Earned
But the lines are blurred ….
…. and may even not exist now
                           Online
              Website
                           Display

Owned     Twitter          Paid       TV,         Paid
          Account          Search     Radio,
                                      Print
        Facebook        SEO?
        Page                        Sponsorship

                    Social
                    Engagement


                        WOM


                    Earned
And who manages them now?
                                                   Marketing?
                           Online
              Website
                           Display

Owned     Twitter          Paid       TV,         Paid
          Account          Search     Radio,
                                      Print
        Facebook        SEO?
        Page                        Sponsorship

                    Social
                    Engagement


                        WOM
                                                  PR & Social?


                    Earned
And who manages them now?
                                                   Marketing?
                           Online
              Website
                           Display

Owned     Twitter          Paid       TV,         Paid
          Account          Search     Radio,
                                      Print
        Facebook        SEO?
        Page                        Sponsorship

                    Social
                    Engagement


                        WOM
                                                  PR & Social?


                    Earned
And who manages them now?
                                                         Marketing?
                                 Online
                   Website
                                 Display

Owned          Twitter   g
                                 Paid       TV,         Paid
               Account           Search     Radio,
                                            Print
             Facebook         SEO?
             Page                         Sponsorship

                         Social
                         Engagement


eCommerce?                    WOM
                                                        PR & Social?


                             Earned
Are paid, owned & earned
          becoming one?
• Facebook ads are now integrating content from brand
  pages & your social graph
• Adverting now includes real-time UGC
• Twitter now has sponsored content
• PR agencies are requesting budget from marketing
  spend
• Social Engagement is now done via the corporate
  website
• Search Engines now include “social signals” in rankings
Hayden Sutherland

                         www.idealinterface.co.uk




Copyright © 2012 Ideal Interface Ltd.

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Paid Owned & Earned : The blurring boundaries

  • 1. Paid, Owned & Earned The blurring boundaries Hayden Sutherland Ideal Interface 30 March 2012
  • 2. For the last few years.. • Paid, Owned & Earned has become a popular way to categorise the range of media available. • Often seen as an evolution of the channels – Owned • Controlled by a brand – Paid • Brand pays – Earned • Customers create & continue
  • 3. Paid, Owned & Earned http://blogs.forrester.com/interactive_marketing/2009/12/defining-earned-owned-and-paid-media.html
  • 4. Each has its own media space Owned Paid Earned
  • 5. With its own media Online Website Display Owned Twitter Paid TV, Paid Account Search Radio, Print Facebook Page Sponsorship Social Engagement WOM Earned
  • 6. But the lines are blurred ….
  • 7. …. and may even not exist now Online Website Display Owned Twitter Paid TV, Paid Account Search Radio, Print Facebook SEO? Page Sponsorship Social Engagement WOM Earned
  • 8. And who manages them now? Marketing? Online Website Display Owned Twitter Paid TV, Paid Account Search Radio, Print Facebook SEO? Page Sponsorship Social Engagement WOM PR & Social? Earned
  • 9. And who manages them now? Marketing? Online Website Display Owned Twitter Paid TV, Paid Account Search Radio, Print Facebook SEO? Page Sponsorship Social Engagement WOM PR & Social? Earned
  • 10. And who manages them now? Marketing? Online Website Display Owned Twitter g Paid TV, Paid Account Search Radio, Print Facebook SEO? Page Sponsorship Social Engagement eCommerce? WOM PR & Social? Earned
  • 11. Are paid, owned & earned becoming one? • Facebook ads are now integrating content from brand pages & your social graph • Adverting now includes real-time UGC • Twitter now has sponsored content • PR agencies are requesting budget from marketing spend • Social Engagement is now done via the corporate website • Search Engines now include “social signals” in rankings
  • 12. Hayden Sutherland www.idealinterface.co.uk Copyright © 2012 Ideal Interface Ltd.