Presentation about PLCMC's CC program (developed by Lori Reed) for NJLA, April 2007

1. Developing Staff Support Skills Helene Blowers Public Service Technology Director The Public Library of Charlotte & Mecklenburg County NJLA, April 24, 2007

3. The Old Model Funding Technology Facilities Collections Staffing

4. The New Model Funding Highly Skilled & Trained Staff Technology Real & Virtual Collections Real & Virtual Facilities

6. PLCMC’s Information Technology Core Competencies Core I Core II Core III Core IV

11. Core 1 Pre-assessment

13. “ Thanks. It was nice to learn what all the terminology. Now I feel like I could even take my PC at home apart with no problem.”

17. Core II

22. Core I Core II Envisionware & LPT One Competencies Core III

24. Core III

27. Core IV

28. 5 Month Blitz

29. Results

30. http://tinyurl.com/yo2zmh Core I Core II Core III Core IV

36. Continuing the learning…

37. Technology Competencies and Training for Libraries by Sarah Houghton-Jan March/ April 2007 New Resource

38. 2 tier Competencies : Patron Assistance and System Administration. Web Junction