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Identity and Access
               Management Services


Terrorist Sabotage

                               Identity Theft


Credit Card Fraud


                            Corporate Malfeasance
        Identity Theft




     HCL Information Security Practice
Why to go for
   IAM Services                                             ?

Terrorist sabotage. Identity theft. Credit card fraud. Corporate malfeasance. Privacy violations. Many critical problems
facing society today involve unauthorized access to, and use of personal and other confidential data. Managing users'
identities and entitlements has become increasingly complex as enterprises allow employees, contractors, partners,
suppliers and customers access to their systems and information. At the same time, enterprises have been under increasing
pressure to ensure that they manage users' identity and access in compliance with new legislation and regulation — and be
able to demonstrate that they do so. Moreover, the demands of regulatory compliance are driving corporate IT and security
managers to improve their process for governing user access. What is keeping them awake most of all, however, is not just
regulatory compliance but the entire array of serious problems that can result from their inability to see who has access to
which information resources, to manage access change as user job responsibilities change, to maintain audit trails, and to
ensure that all users have access that is appropriate for their job function.

From our experience and various customer engagements we can state that most of the customers are looking at IAM to be
more "Business Agile", increase their "Operational and Business efficiency" and to stay "Compliant". It is imperative that
enterprises initiate, develop and define ongoing IAM programs. They must then continuously improve and then maintain
the maturity of these programs over time. Defining a streamlined, automated and standardized enterprise-wide identity
management program comes with its set of challenges such as




                                                                                                                Timely
                             Protecting                 Balancing
                                                                               Design of effective       implementation of
  Adopting a             sensitive data and          investments in
                                                                              control mechanism                Identity
   business               maximizing the              these systems
                                                                                 supported by                Management
   oriented                 efficiency of            while improving
                                                                              sufficient reporting       solutions to adhere
   approach               critical business            operational
                                                                              and documentation             to compliance
                              processes                 efficiency
                                                                                                            requirements




Tackling these challenges requires clear understanding of the business as well as the complex IT environment characteristic
of global enterprises. The first key to success is recognizing that identity management is a process and not technology or a
software product. HCL’s significant understanding of both business as well as technology makes it an ideal partner to help
create business-relevant road maps and solutions to address an enterprises’ identity and access management needs. Our
IAM practice has developed methodologies for helping enterprises comply with rigorous compliance deadlines without
compromising efforts implementing their strategic road map.
HCL Identity and
    Access Management Services
                      Identity             Access              Privileged          Identity
                     Management          Management             Identity          Governance         Authentication
                      Services            Services              Services           Services             Services


Integration/
Development            Identity             Web                Privileged            Role             Multi Factor
Services              Life Cycle           Access               Remote            Engineering        Authentication
                     Management          Management             Access               and
                                                                                   Modeling
Directory
Services                                  Enterprise                                                   Adaptive
                        Asset               Single            Privileged                             Authentication
                     Provisioning          Sign On             Session
Compliance,                                                  Management              SoD
Auditing &                                                                        Compliance
Reporting                                 Web Single                                                    Out Of
                     Centralized           Sign On                                                       Band
                         Role                                  Privileged                            Authentication
Migration            Management                                  Single
Services                 and              Federation            Sign On             Identity
                     Attestations          Services                                Assurance
                                                                                                     Authentication
Managed                                                                                                Brokerage
Services                                 Role Based
                                                             Auditing and
                                        Access Control
                     Work Flow                                Reporting
                                                             of Privileged        Entitlement
                     Design and                                                       and
Architecture/                                                  Sessions                                Managed
                   Implementation          OS Access                                Access
Advisory                                                                                             Authentication
Services                                    Control                               Certification         Services




HCL’s IAM Practice covers Risk based Compliance Implementation, User Provisioning and Identity Administration,
Authentication Services, Password Management, Web and Enterprise Sign-on, Directory Services and Access Management,
Federated Identity Management, Strong Authentication and Risk Based Authentication, Segregation of Duties, Role Based
Access and Role Engineering, and Web Services Security.
Our Approach
Senior management and key stakeholders have a clear cut need to understand the long-term strategy for identity and access
management. IAM solutions can help transform the enterprise to a quickly changing enterprise if implemented properly.
Hence it is important to understand that to reduce failures in an IAM program, strategy and planned implementation plays a
major role. HCL’s IAM Practice has defined a well thought out delivery cycle for an IAM program as shown below:


                         Architecture          Foundation Build         Production              Life cycle
    Consulting
                          and design              and testing             Rollout                support




                                        IAM Consulting Services

                                 Project Management and Quality

                  User Life                          Authentication
  IAM             Cycle Management                   Services                          Audit and
  Solution                                                                             Compliance
  CoE’s           Access & Entitlements              Privileged User                   Reporting
                  Management                         Management




It’s clear that IAM projects require considerable planning and project management expertise, with a project team
representing various stakeholders within the company. Most notably, like virtually any large IT project, IAM requires strong
sponsorship from senior company management, who must understand the business benefits the technology can bring. And
everyone involved needs to understand that, to live up to their full potential, IAM solutions require regular care and feeding
long after the initial go-live date, which means planning for follow-up optimizations is crucial as well. HCL’s experienced
consultants use the structured approach to help the organization assess, design, implement, manage and monitor an
effective identity and access management program and drive key customer benefits like the following:



   HCL IAM                                       Key IAM                                     Customer
   Services                                      Deliverables                                Benefits
   Ÿ IAM Roadmap                                 Ÿ Process Automation                        Ÿ Improved end-user
       consulting Services                           and optimization                            experience
   Ÿ   IAM Implementation                        Ÿ   Access Governance                       Ÿ Scalability and
       Services                                  Ÿ   Audit and Compliance                        Integration
   Ÿ   Integration and                               reporting                               Ÿ Improved Operational
       development services                      Ÿ   Role Based Access                           efficiency
   Ÿ   Identity Migration                            Management                              Ÿ Reduced
       services                                  Ÿ   Single Sign On and                          Administrative Costs
   Ÿ   Managed Identity                              Federation
       Services
   Ÿ   Privileged Identity
       Services
HCL Credentials and
      Key Differentiators

             Ÿ More than 25 customers worldwide have gained from HCL’s IAM expertise in various
HCL IAM          stages of their IAM new and transformational projects
             Ÿ Availability of more than 700+ pool of expertise having diversified understanding of
Services         Security domain including consulting, implementation, development and operations




HCL IAM      Ÿ Highly scalable labs for products, PoC’s , trainings and innovations
             Ÿ Innovation-focused to support highly scalable solutions
CoE          Ÿ Global partnership with key product vendors for offering joint solutions




Large pool
             Ÿ Architects and security consultants with multiple project experience
of IDAM      Ÿ Large development pool to address IDAM customizations and integrations

experts

Functional
             Ÿ   Increased Customer Satisfaction by 43% - CSAT Survey 2009
Delivery     Ÿ   Quadrupled the Number of Customers
             Ÿ   $5mn+ & $10mn+ Customers Grew by 4x
Excellence   Ÿ   $20mn+ Customers Grew by 5x
Model



Case in Discussion:
   Asia’s largest Stock Exchange

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HCLT Brochure: Identity & Access Management Services

  • 1. Identity and Access Management Services Terrorist Sabotage Identity Theft Credit Card Fraud Corporate Malfeasance Identity Theft HCL Information Security Practice
  • 2. Why to go for IAM Services ? Terrorist sabotage. Identity theft. Credit card fraud. Corporate malfeasance. Privacy violations. Many critical problems facing society today involve unauthorized access to, and use of personal and other confidential data. Managing users' identities and entitlements has become increasingly complex as enterprises allow employees, contractors, partners, suppliers and customers access to their systems and information. At the same time, enterprises have been under increasing pressure to ensure that they manage users' identity and access in compliance with new legislation and regulation — and be able to demonstrate that they do so. Moreover, the demands of regulatory compliance are driving corporate IT and security managers to improve their process for governing user access. What is keeping them awake most of all, however, is not just regulatory compliance but the entire array of serious problems that can result from their inability to see who has access to which information resources, to manage access change as user job responsibilities change, to maintain audit trails, and to ensure that all users have access that is appropriate for their job function. From our experience and various customer engagements we can state that most of the customers are looking at IAM to be more "Business Agile", increase their "Operational and Business efficiency" and to stay "Compliant". It is imperative that enterprises initiate, develop and define ongoing IAM programs. They must then continuously improve and then maintain the maturity of these programs over time. Defining a streamlined, automated and standardized enterprise-wide identity management program comes with its set of challenges such as Timely Protecting Balancing Design of effective implementation of Adopting a sensitive data and investments in control mechanism Identity business maximizing the these systems supported by Management oriented efficiency of while improving sufficient reporting solutions to adhere approach critical business operational and documentation to compliance processes efficiency requirements Tackling these challenges requires clear understanding of the business as well as the complex IT environment characteristic of global enterprises. The first key to success is recognizing that identity management is a process and not technology or a software product. HCL’s significant understanding of both business as well as technology makes it an ideal partner to help create business-relevant road maps and solutions to address an enterprises’ identity and access management needs. Our IAM practice has developed methodologies for helping enterprises comply with rigorous compliance deadlines without compromising efforts implementing their strategic road map.
  • 3. HCL Identity and Access Management Services Identity Access Privileged Identity Management Management Identity Governance Authentication Services Services Services Services Services Integration/ Development Identity Web Privileged Role Multi Factor Services Life Cycle Access Remote Engineering Authentication Management Management Access and Modeling Directory Services Enterprise Adaptive Asset Single Privileged Authentication Provisioning Sign On Session Compliance, Management SoD Auditing & Compliance Reporting Web Single Out Of Centralized Sign On Band Role Privileged Authentication Migration Management Single Services and Federation Sign On Identity Attestations Services Assurance Authentication Managed Brokerage Services Role Based Auditing and Access Control Work Flow Reporting of Privileged Entitlement Design and and Architecture/ Sessions Managed Implementation OS Access Access Advisory Authentication Services Control Certification Services HCL’s IAM Practice covers Risk based Compliance Implementation, User Provisioning and Identity Administration, Authentication Services, Password Management, Web and Enterprise Sign-on, Directory Services and Access Management, Federated Identity Management, Strong Authentication and Risk Based Authentication, Segregation of Duties, Role Based Access and Role Engineering, and Web Services Security.
  • 4. Our Approach Senior management and key stakeholders have a clear cut need to understand the long-term strategy for identity and access management. IAM solutions can help transform the enterprise to a quickly changing enterprise if implemented properly. Hence it is important to understand that to reduce failures in an IAM program, strategy and planned implementation plays a major role. HCL’s IAM Practice has defined a well thought out delivery cycle for an IAM program as shown below: Architecture Foundation Build Production Life cycle Consulting and design and testing Rollout support IAM Consulting Services Project Management and Quality User Life Authentication IAM Cycle Management Services Audit and Solution Compliance CoE’s Access & Entitlements Privileged User Reporting Management Management It’s clear that IAM projects require considerable planning and project management expertise, with a project team representing various stakeholders within the company. Most notably, like virtually any large IT project, IAM requires strong sponsorship from senior company management, who must understand the business benefits the technology can bring. And everyone involved needs to understand that, to live up to their full potential, IAM solutions require regular care and feeding long after the initial go-live date, which means planning for follow-up optimizations is crucial as well. HCL’s experienced consultants use the structured approach to help the organization assess, design, implement, manage and monitor an effective identity and access management program and drive key customer benefits like the following: HCL IAM Key IAM Customer Services Deliverables Benefits Ÿ IAM Roadmap Ÿ Process Automation Ÿ Improved end-user consulting Services and optimization experience Ÿ IAM Implementation Ÿ Access Governance Ÿ Scalability and Services Ÿ Audit and Compliance Integration Ÿ Integration and reporting Ÿ Improved Operational development services Ÿ Role Based Access efficiency Ÿ Identity Migration Management Ÿ Reduced services Ÿ Single Sign On and Administrative Costs Ÿ Managed Identity Federation Services Ÿ Privileged Identity Services
  • 5. HCL Credentials and Key Differentiators Ÿ More than 25 customers worldwide have gained from HCL’s IAM expertise in various HCL IAM stages of their IAM new and transformational projects Ÿ Availability of more than 700+ pool of expertise having diversified understanding of Services Security domain including consulting, implementation, development and operations HCL IAM Ÿ Highly scalable labs for products, PoC’s , trainings and innovations Ÿ Innovation-focused to support highly scalable solutions CoE Ÿ Global partnership with key product vendors for offering joint solutions Large pool Ÿ Architects and security consultants with multiple project experience of IDAM Ÿ Large development pool to address IDAM customizations and integrations experts Functional Ÿ Increased Customer Satisfaction by 43% - CSAT Survey 2009 Delivery Ÿ Quadrupled the Number of Customers Ÿ $5mn+ & $10mn+ Customers Grew by 4x Excellence Ÿ $20mn+ Customers Grew by 5x Model Case in Discussion: Asia’s largest Stock Exchange