UK online centres help address the growing digital divide by providing internet access and training to disadvantaged groups. Over 500,000 socially excluded people have gotten online through UK online centres between 2010 and 2011. The centres are run by 3,800 community partners and located in places like libraries, job centres, and community centres. They provide important benefits like helping people communicate more and feel more connected to their communities. If more digitally excluded people got online, it could save the UK government £900 million per year.

1. Section Divider: Heading intro here. UK online centres: helping people benefit from the internet Helen Milner, 17 August 2011

2. In the UK: the divide between the online and the offline is deepening Percentage population use of the internet Source: ONS 2010

3. UK online centres users lives – before and after “ Does the internet improve lives?” Freshminds April, 2009 Communicate more Feel more connected to local community Feel less concerned about skills, work and health

4. If all UK digitally excluded adults got online and made one digital contact each month, this would save the UK Government £900 million per year PwC & Martha Lane Fox www.raceonline.org/research October 2009

5. Getting more people online Barriers remain the same in 2009 as in 2007 Freshminds & UK online centres: 2007 and 2009 Access: 38% Skills & Confidence: 20% Motivation: 34%

10. Online centre search and free phone number search (one database for UK)

12. www.go-on.co.uk > Skills: our learning website

15. Thank You [email_address] www.twitter.com/helenmilner www.ukonlinecentres.com www.slideshare.net/helenmilner