ISM Conference 2008 Presentation

IT Solutions Management for Human Services Cognos, an IBM Company ISM Conference-San Francisco, California August 24-27, 2008

Implementing Tools and Data Warehousing for Data Quality and Reporting Eboni Washington Family Services Clark County, Nevada Lori Higdon Information Technology Clark County, Nevada August 26, 2008

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Department of Family Services

Family Services Overview “ Vision Statement” Caregiver Services Child Welfare Services Administration Services Shelter Services Specialized Services

Facts and Figures I ,[object Object],[object Object],[object Object],[object Object]

Facts and Figures II ,[object Object],[object Object],[object Object],[object Object],[object Object]

Changing Climate ,[object Object],[object Object],[object Object],Background

External Business Drivers ,[object Object],[object Object],[object Object],[object Object]

Technology Drivers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

New Management and Data Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Cognos at Family Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Placement Dashboard Daily News Items Report Links

CHILD HAVEN POPULATION Child Haven Population trending down.

LENGTH OF STAY IN CARE Downward Trend

Foster Care Licensing Snapshot December 2007 Regular Foster Care Homes* Average: 10 new homes per month (net) Increase in FC Homes

Overdue Investigations Beginning of a downward trend

Removals/Investigations Downward Trend

Other Successes ,[object Object],[object Object],[object Object],[object Object]

Child Contacts Metric Sample of Daily Metric

Investigation Monthly Cube Decrease in Investigations

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],Future for DFS

Eboni Washington Family Services Clark County, Nevada Office: 702-455-5983 [email_address] Lori Higdon Information Technology Clark County, Nevada Office: 702-455-6899 [email_address] Contact Information

ISM Conference 2008 Presentation

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Editor's Notes