2. Why Should I Consider VoIP Services?
• Voice over Internet Protocol (VoIP) is a type of
technology that converts voice
communications into digital data that is
transmitted over the internet, or a packetswitched network. In layman's terms, VoIP
allows you to make telephone calls using a
high-speed internet connection instead of a
traditional analog phone line.
3. • The way calls are routed may be different with
VoIP, but you still use your existing phone
equipment as you would with a regular telephone
line. Most VoIP phone system services provide a
phone adapter that connects your existing home
phone with the internet. You simply connect the
adapter to your home internet network and
home phone and start dialing. Calls can also be
placed using an internet-connected smartphone
or tablet through your VoIP provider’s proprietary
app or a computer with speakers and a
microphone.
4. VoIP Services: What to Look For
• Knowing how VoIP services vary in terms of
the service plans and features each service
offers will help you choose the service that
can best meet your needs. Consider the
following key factors when seeking out the
best VoIP provider for your home or office.
5. Service Plans
• The service plans a VoIP provider offers and how much
they charge for those plans will be a major deciding
factor when you choose a service. VoIP service plans
should be comprehensive and flexible so you can make
as many calls as you want without worry of racking up
hefty charges. Look for plans that include unlimited
minutes, select international calls and the ability to
keep your existing phone number when you sign up.
VoIP providers should also offer additional services
that you can sign up for, which are ideal for business
users. These include the ability to add additional
lines, sign up for a toll-free number, and send and
receive faxes using the service.
6. Calling Features
• Basic calling features such as voicemail, caller
ID and conference calling should be included
with any VoIP phone plan. The best VoIP
services provide these as well as enhanced
calling features like 411 directory
assistance, call transfer and e911. The latter is
a useful feature that automatically transmits
your geographic location and name to
emergency responders in the event you are
unable to convey that vital information
yourself.
7. Ease of Setup
• Switching from regular phone lines to VoIP
phones shouldn’t be complicated or require a
steep learning curve. VoIP services should be
easy to install, supplemented with
comprehensive and easy-to-understand setup
instructions.
8. Help & Support
• An easy setup doesn’t necessarily mean you
won’t encounter issues or have questions
when using your VoIP system. Thus, first-class
help and support options are a must. VoIP
services should provide live customer support
via telephone and email, as well as standalone
documentation online, such as FAQs and a
knowledgebase, that you can reference as
needed.
9. Knowing Internet telephone provider VoIP review will help you choose the service
that can best meet your needs. Internet phone service provides more adorable and
feature-rich alternative to a traditional phone line.