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Wellness Planning Tips for Small and
            Medium Size Businesses

                               Larry S. Chapman MPH
                                     President and CEO
                                     Chapman Institute
                                      Seattle, WA 98155
                                         (206) 364-3448
                        LChapman@ChapmanInstitute.net




                                                          1
Agenda




 • What planning models work well with
   small and medium size organizations?

 • Ten planning tips

 • Summary of main points

 • A little bit about the Chapman Institute…




                                                                                      2
                                          © Chapman Institute. All rights reserved.
First….




   What planning models
    Introduction to incentives in
   work well with small and
    worksite health promotion
   medium size
   organizations?




                                                                                3
                                    © Chapman Institute. All rights reserved.
My Definitions…..


 Wellness: “An intentional choice of a lifestyle characterized by
  personal responsibility, moderation, and maximum personal
  enhancement of physical, mental, emotional and spiritual
  health.”

 Worksite Wellness Program: “An organized program in the
  worksite that is intended to assist employees and their family
  members (and/or retirees) in making voluntary behavior
  changes which reduce their health and injury risks, improve
  their health consumer skills and enhance their individual
  productivity and well-being.”
                 Source: Chapman, L. Planning Wellness: Getting Off to a Good Start, Chapman Institute, 2013, p. 207.




                                                                                                                           4
                                                                               © Chapman Institute. All rights reserved.
Lots of Ways to “Do” Wellness…


                                                                                                       Population
Program Model   Quality of Work                             Traditional
                                                                                                         Health
                 Life Approach                               Approach
                                                                                                      Management

                • Fun activity focus                  • Mostly health focus                       • Add productivity
                • No risk reduction                   • Some risk reduction                       • Strong risk reduction
                • No high risk focus                  • Little high risk focus                    • Strong high risk focus
                • Not HCM oriented                    • Limited HCM oriented                      • Strong HCM oriented
Main Features   • All voluntary                       • All voluntary                             • Some required activity
                • Site-based only                     • Site-based only                           • Site and virtual both
                • No personalization                  • Weak personalization                      • Strongly personal
                • Minimal Incentives                  • Modest Incentives                         • Major Incentives
                • No spouses served                   • Few spouses served                        • Many spouses served
                • No evaluation                       • Weak evaluation                           • Rigorous evaluation



Primary Focus      Morale-Oriented                        Activity-Oriented                           Results-Oriented

                       Source: Chapman, L. Planning Wellness: Getting Off to a Good Start, Chapman Institute, 2013, p. 225.


                                                                                                                                  5
                                                                                      © Chapman Institute. All rights reserved.
Larger Organization Program Planning Model




6
                                       © Chapman Institute. All rights reserved.
Small and Medium Size Program Planning Model


        Step #1    Scope the Program



        Step #2    Plan Infrastructure                            Six Step to
                                                                  Designing Your
        Step #3    Plan Communications                            Wellness Program
                                                                  for Small and
        Step #4
                   Plan Health Management                         Medium Size
                   Process
                                                                  Organizations
        Step #5    Plan Group Activities



                   Plan Supportive
        Step #6    Environment
              Source: Chapman, L., Planning Wellness: Getting Off to a Good Start, 2013, p. 225.


                                                                     © Chapman Institute. All rights reserved.
Next Topic….




TenIntroduction to incentives in
    planning tips
    worksite health promotion




                                                                               8
                                   © Chapman Institute. All rights reserved.
Planning Tip #1


  Make sure you clearly
  understand your
  “mandate”.
  •   Idea only?
  •   Feasibility?
  •   Brief proposal?
  •   Major proposal?
  •   Program?




                                                                      9
                          © Chapman Institute. All rights reserved.
Planning Tip #2


  Plan on a One Page
  Summary of the
  Program Proposal
  •   Exec Summary
  •   Overview
  •   Needs
  •   Mission and vision
  •   Proposed activities
  •   Budget
  •   Evaluation plan
  •   Next steps
  •   Exhibits
                                                                        10
                            © Chapman Institute. All rights reserved.
Planning Tip #3


  “Scope” the program
  as soon as possible.
  •   Target population?
  •   Launch date?
  •   General focus?
  •   Program model?
  •   Primary goals?
  •   Participants?
  •   Incentives?


                                                                       11
                           © Chapman Institute. All rights reserved.
Planning Tip #4


  Identify the needed
  administrative
  infrastructure
  •   Brand?
  •   Coordinator?
  •   Budget?
  •   Vendors?
  •   Advisory Committee?
  •   Champions?
  •   Work program?
  •   Calendar?


                                                                        12
                            © Chapman Institute. All rights reserved.
Planning Tip #5


  Lay out the
  communications
  activity and program
  marketing activity.
  •   eHealth portal?
  •   Wellness newsletter?
  •   Online modules
  •   Emails?
  •   Champions?
  •   Calendar?
  •   Meeting announcements?

                                                                           13
                               © Chapman Institute. All rights reserved.
Planning Tip #6


  Identify the health
  management process
  options to be
  provided.
  •   HRA?
  •   Coaching?
  •   Screening?
  •   eHealth portal?




                                                                    14
                        © Chapman Institute. All rights reserved.
Planning Tip #7


  Plan out the group
  activities
  •   Walking club?
  •   Recreation?
  •   Lunch n’ learn?
  •   Vendors?
  •   Advisory Committee?
  •   Champions?
  •   Work program?
  •   Calendar?


                                                                        15
                            © Chapman Institute. All rights reserved.
Planning Tip #8


  Plan out the
  “supportive
  environment”
  changes to be
  made.
  •   Smoking policy?
  •   Flex-time?
  •   Health plan design?
  •   Exercise facility?
  •   Food choices at work?


                                                                          16
                              © Chapman Institute. All rights reserved.
Planning Tip #9


  Make sure you
  address “AMSO”.
  •   Awareness
  •   Motivation
  •   Skill acquisition
  •   Opportunity to practice




                                                                            17
                                © Chapman Institute. All rights reserved.
Planning Tip #10


  Plan a simple
  program evaluation
  process.
  •   Participation
  •   User feedback
  •   HRA changes
  •   Biometric changes
  •   Sick leave
  •   Presenteeism


                                                                      18
                          © Chapman Institute. All rights reserved.
Next Topic….




Summary of main
   Introduction to incentives in
points
   worksite health promotion




                                                                               19
                                   © Chapman Institute. All rights reserved.
Summary of Main Points


 • Programs for small and medium size organizations need to be well
   designed, but can be simpler.
 • Must define “wellness” for your organization.
 • Lots of different ways to do wellness.
 • The planning approach for small and medium size organizations is
   not as complex as for large organizations.
 • The six step program planning model works well for small and
   medium size organizations.
 • Each step in the planning model requires choices and is related to
   the other steps.
 • Its important that your program addresses “AMSO”.
 • Its important to do formal evaluation of your program.



                                                                                             20
                                                 © Chapman Institute. All rights reserved.
Next Topic….




A little bit about the
    Introduction to incentives in
Chapman Institute…
    worksite health promotion




                                                                                21
                                    © Chapman Institute. All rights reserved.
The Chapman Institute

                      WellCertsm Program: “The premier
                    practitioner certification program for the
                             Worksite Wellness field.”
                   Five (5) levels of professional certification
                  for worksite wellness practitioners. Both Online
                  and Onsite:
                          - CWPC (Level 1) May & Sept, 2013
                          - CWPM (Level 2) May & Sept, 2013
                          - CWPD (Level 3)
                          - CWWPC (Level 4)
                          - CWWP (Level 5)

                   30+ recertification online modules
                   eBooks
                  “New Research Findings”
                  “Excellent National Wellness Resources”

                         Visit www.chapmaninstitute.net
                                                                                       22
                                           © Chapman Institute. All rights reserved.
Questions…




                     Larry S. Chapman MPH
                            (206) 364-3448
             LChapman@ChapmanInstitute.net
                  www.ChapmanInstitute.net




                                                                 23
                     © Chapman Institute. All rights reserved.

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Planning tips chapman 2013

  • 1. Wellness Planning Tips for Small and Medium Size Businesses Larry S. Chapman MPH President and CEO Chapman Institute Seattle, WA 98155 (206) 364-3448 LChapman@ChapmanInstitute.net 1
  • 2. Agenda • What planning models work well with small and medium size organizations? • Ten planning tips • Summary of main points • A little bit about the Chapman Institute… 2 © Chapman Institute. All rights reserved.
  • 3. First…. What planning models Introduction to incentives in work well with small and worksite health promotion medium size organizations? 3 © Chapman Institute. All rights reserved.
  • 4. My Definitions….. Wellness: “An intentional choice of a lifestyle characterized by personal responsibility, moderation, and maximum personal enhancement of physical, mental, emotional and spiritual health.” Worksite Wellness Program: “An organized program in the worksite that is intended to assist employees and their family members (and/or retirees) in making voluntary behavior changes which reduce their health and injury risks, improve their health consumer skills and enhance their individual productivity and well-being.” Source: Chapman, L. Planning Wellness: Getting Off to a Good Start, Chapman Institute, 2013, p. 207. 4 © Chapman Institute. All rights reserved.
  • 5. Lots of Ways to “Do” Wellness… Population Program Model Quality of Work Traditional Health Life Approach Approach Management • Fun activity focus • Mostly health focus • Add productivity • No risk reduction • Some risk reduction • Strong risk reduction • No high risk focus • Little high risk focus • Strong high risk focus • Not HCM oriented • Limited HCM oriented • Strong HCM oriented Main Features • All voluntary • All voluntary • Some required activity • Site-based only • Site-based only • Site and virtual both • No personalization • Weak personalization • Strongly personal • Minimal Incentives • Modest Incentives • Major Incentives • No spouses served • Few spouses served • Many spouses served • No evaluation • Weak evaluation • Rigorous evaluation Primary Focus Morale-Oriented Activity-Oriented Results-Oriented Source: Chapman, L. Planning Wellness: Getting Off to a Good Start, Chapman Institute, 2013, p. 225. 5 © Chapman Institute. All rights reserved.
  • 6. Larger Organization Program Planning Model 6 © Chapman Institute. All rights reserved.
  • 7. Small and Medium Size Program Planning Model Step #1 Scope the Program Step #2 Plan Infrastructure Six Step to Designing Your Step #3 Plan Communications Wellness Program for Small and Step #4 Plan Health Management Medium Size Process Organizations Step #5 Plan Group Activities Plan Supportive Step #6 Environment Source: Chapman, L., Planning Wellness: Getting Off to a Good Start, 2013, p. 225. © Chapman Institute. All rights reserved.
  • 8. Next Topic…. TenIntroduction to incentives in planning tips worksite health promotion 8 © Chapman Institute. All rights reserved.
  • 9. Planning Tip #1 Make sure you clearly understand your “mandate”. • Idea only? • Feasibility? • Brief proposal? • Major proposal? • Program? 9 © Chapman Institute. All rights reserved.
  • 10. Planning Tip #2 Plan on a One Page Summary of the Program Proposal • Exec Summary • Overview • Needs • Mission and vision • Proposed activities • Budget • Evaluation plan • Next steps • Exhibits 10 © Chapman Institute. All rights reserved.
  • 11. Planning Tip #3 “Scope” the program as soon as possible. • Target population? • Launch date? • General focus? • Program model? • Primary goals? • Participants? • Incentives? 11 © Chapman Institute. All rights reserved.
  • 12. Planning Tip #4 Identify the needed administrative infrastructure • Brand? • Coordinator? • Budget? • Vendors? • Advisory Committee? • Champions? • Work program? • Calendar? 12 © Chapman Institute. All rights reserved.
  • 13. Planning Tip #5 Lay out the communications activity and program marketing activity. • eHealth portal? • Wellness newsletter? • Online modules • Emails? • Champions? • Calendar? • Meeting announcements? 13 © Chapman Institute. All rights reserved.
  • 14. Planning Tip #6 Identify the health management process options to be provided. • HRA? • Coaching? • Screening? • eHealth portal? 14 © Chapman Institute. All rights reserved.
  • 15. Planning Tip #7 Plan out the group activities • Walking club? • Recreation? • Lunch n’ learn? • Vendors? • Advisory Committee? • Champions? • Work program? • Calendar? 15 © Chapman Institute. All rights reserved.
  • 16. Planning Tip #8 Plan out the “supportive environment” changes to be made. • Smoking policy? • Flex-time? • Health plan design? • Exercise facility? • Food choices at work? 16 © Chapman Institute. All rights reserved.
  • 17. Planning Tip #9 Make sure you address “AMSO”. • Awareness • Motivation • Skill acquisition • Opportunity to practice 17 © Chapman Institute. All rights reserved.
  • 18. Planning Tip #10 Plan a simple program evaluation process. • Participation • User feedback • HRA changes • Biometric changes • Sick leave • Presenteeism 18 © Chapman Institute. All rights reserved.
  • 19. Next Topic…. Summary of main Introduction to incentives in points worksite health promotion 19 © Chapman Institute. All rights reserved.
  • 20. Summary of Main Points • Programs for small and medium size organizations need to be well designed, but can be simpler. • Must define “wellness” for your organization. • Lots of different ways to do wellness. • The planning approach for small and medium size organizations is not as complex as for large organizations. • The six step program planning model works well for small and medium size organizations. • Each step in the planning model requires choices and is related to the other steps. • Its important that your program addresses “AMSO”. • Its important to do formal evaluation of your program. 20 © Chapman Institute. All rights reserved.
  • 21. Next Topic…. A little bit about the Introduction to incentives in Chapman Institute… worksite health promotion 21 © Chapman Institute. All rights reserved.
  • 22. The Chapman Institute WellCertsm Program: “The premier practitioner certification program for the Worksite Wellness field.”  Five (5) levels of professional certification for worksite wellness practitioners. Both Online and Onsite: - CWPC (Level 1) May & Sept, 2013 - CWPM (Level 2) May & Sept, 2013 - CWPD (Level 3) - CWWPC (Level 4) - CWWP (Level 5)  30+ recertification online modules  eBooks “New Research Findings” “Excellent National Wellness Resources” Visit www.chapmaninstitute.net 22 © Chapman Institute. All rights reserved.
  • 23. Questions… Larry S. Chapman MPH (206) 364-3448 LChapman@ChapmanInstitute.net www.ChapmanInstitute.net 23 © Chapman Institute. All rights reserved.