1. 4 All Pakistan Secretary
th
General’s Conference
2012
2. Understanding Chamber Business
A chamber is a voluntary
membership based business
organization that serves their
member’s collective interests
3. Generic Roles of a Chamber/Association
Work proactively to improve the sector's / region’s
profitability and competitiveness (R&D)
Work effectively to represent the sector's interests at all levels
of the legislative regulatory process (Policy Advocacy)
Supply sound information and advice for members (PR &
Communications)
Promote exports and other market opportunities (Trade
facilitation)
Promote training and education (Training)
Work to ensure practice of principals of good governance
(Ethics)
4. Role of Office Bearers
Develop specific objectives and business
plan.
Support and Execute business plan.
Proactively participate in policy advocacy
initiatives.
Promote Chamber’s image.
5. Role of Staff
Support and Implementation:
Operations
Staff and financial management
Strategic planning
Membership development
Program/service development and delivery
Policy recommendations to the MC/EC
Research and Development
Member communication
6. Your Challenges as Secretary Generals
Remain ethical
Improve Skills
Protect Staff
Hire quality HR
Be creative
Build a professional organization
How many of you read your own emails?
7. Key Issues with Business Associations
Understanding of Purpose
Vision
Continuity
Leadership
Will to excel
Capacity of staff
Inability to operate as a business
Unethical practices
8. Typical Areas of Concern
Compensation (Hiring/Firing/promotion)
Conflict of Interest
Solicitation
Buying/Selling/travel
Financial Integrity (gifts/donations)
Investment Policies
Accountability
Strategic Management
9. Who many business associations
are there in Pakistan?
ONE REASON
FOR NON-
EFFECTIVENESS
10. President
Office
Media Publication
& Library
Department
Secretariat
Technology ORG Membership
HR and
Admin Finance
R&D
23. Key Thing that Great Leaders
do!
BUILD GREAT
INSTITUTIONS
CREATE GREAT TEAMS
MAKE THINGS HAPPEN
24. “There is no such thing as a perfect
leader, either in the past or present, in China
or elsewhere. If there is one, he is only
pretending, like a pig inverting spring onions
into his nose in an effort to look like an
elephant.” —Liu Shao-Chi — Which means we
must consistently strive to improve
ourselves”.
25. Did you ever Ask yourself
“Why am I unable to do what I
want to do?
28. Its for YOU if you
Ouch! fall under these
Lethargic categories
Ouch!
Fears
Yes BOSS! Ouch!
Ouch! Ouch!
Unaware
Ouch!
Stuck
with Ouch!
Can’t Do Ouch!
Peer Pressure Leg Puller
32. How to become Bullet Proof?
Start making decisions
Stop leg pulling
Start delegating
Start training staff
Start training office bearers
But you can do all that only if……….
You are Brave Enough to Say No!