The Offline Player from Harbinger Systems provides a leading bank with a seamless way to deliver online training and track completion without need for continuous Internet connectivity.

1. HSTC503
www.harbinger-systems.com ©2013 Harbinger Systems. All Rights Reserved
CUSTOMIZED OFFLINE PLAYER FOR BANK TRAINING

2. Industries
 Software Product Companies
 Mobile Application Developers
 Healthcare Companies
 Consumer Internet Companies
 High-Tech Systems Vendors
 eLearning
HARBINGER SYSTEMS
Overview
Harbinger Systems is a leading provider of
software engineering services to some of
the world's best product companies. Our
services span solution consulting, software
design, development, testing and test
automation.
By leveraging cutting-edge technologies,
Harbinger Systems works with its
customers as a partner in technology
innovation.
www.harbinger-systems.com
Services
 Enterprise Software Development
 Open Source Development
 Advanced Testing Services
 Systems Testing
 Performance Engineering
 Security Testing
 Test Automation
 eLearning Solutions
Also Read Our White Papers…
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Technologies
 Mobility
 Cloud
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 Open Sources
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©2013 Harbinger Systems. All Rights Reserved

3. www.harbinger-systems.com
www.harbinger-systems.com
rfi@harbingergroup.com ©2013 Harbinger Systems. All Rights Reserved
CUSTOMIZED OFFLINE PLAYER FOR BANK TRAINING
Situation
A leading global bank has strong focus on Learning & Development (L&D)
and conducts mandatory trainings and learning courses from time to time
The bank staff are located in over 100 countries and travel for business
extensively
BOTTOM LINE
The Offline Player from Harbinger Systems
provides a leading bank with a seamless
way to deliver online training and track
completion without need for continuous
Internet connectivity.
Harbinger Solution
Offline Content Player for eLearning from Harbinger enabled bank’s staff to
download SCORM course content from the LMS, track course progress offline
and synchronize the progress data back to LMS when the user decides to do so.
Harbinger Offline Player (OLP) was customized to align with the bank’s
business needs. Key customizations were:
Developed a Course-Module Hierarchy view, to present a module outline. Modified course
launch process to open course start page directly instead of a single SCO outline.
Added an optional manual trigger to initiate progress sync while disabling auto-sync
triggers from OLP
Integrated with LMS to validate Unique Student ID for authentication & authorization
Incorporated the bank’s branding and theme
Built a Mediator based communication for progress tracking. Developed a data
convertor to prepare a SYNC data as per customized specifications supported
by LMS side mediator component. Thereby, communicate with LMS via Mediator
component instead of a direct communication. Offline Course Progress
Tracking was as per SCORM 1.2 in OLP.
Challenge
Ability to take online learning programs in
offline mode and synchronize the course
progress with the LMS, when connection is
available
Single SCO courses needed to be presented &
completed based on defined module hierarchy
A direct communication between Harbinger
Offline Player and the Bank’s LMS was not
feasible due to network policies. Hence, an
alternate communication mechanism as well as
QA strategy was needed.
Technologies & Tools
JDK 1.6
Visual C++
MFC, XSL, XSLT
Ant
Java Scripts
Ajax
HTML, CSS3
Install Shield
Benefits
Flexibility for staff to access trainings and learning programs even in offline mode
Desired customizations in Offline Player resulted in an enhanced user experience
Increased accessibility to staff on business travel and working in country offices.
Thus, increasing staff efficiency and maximizing return on the bank’s investment
in training.