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Let’s talk about:
         Agile and lean coaching
                     Samuli Ruuskanen
                      Huitale, Helsinki

twitter.com/huitale|facebook.com/huitale|huitale.blogspot.com
my background [samuli]
•   AaltoU MSc Tech / EDHEC, France 2007
•   Software developer 2000-2004
•   Agile program management, UK 2006
•   Agile software developer 2007
•   Business owner 2008
•   Entrepreneur and sales operations 2008-
•   Lecturer, advisor and coach 2010 -
company background 1/2
• Professional services in lean and agile
  coaching
• We debug, fine-tune and fix living sw-
  companies
• Areas of business, management, technology
• ”One stop shop for next generation software
  house”
company background 2/2
• Founded 2007, key personnel:
  – Co-founder, lead coach, CTO, Marko Taipale
  – Co-founder, coach, CEO, Samuli Ruuskanen
• FY 2011 sales 170 000 eur
• Also producers, marketers of Nextdoor.fi (c2c)
  – live example of lean product development
• Small in size, but widely known in the market
• We let our customers make the noise
what are we talking about
• Agile                         • Lean
   –   Embrace change             –   Continuous learning
   –   Fast adaptation            –   Quality improvements
   –   Small increments           –   Eliminate waste
   –   Short cycles               –   Less is more
   –   Customer collaboration     –   Visual management
                                  –   Flow of value
why care about agile
•   Improved go-to-market, beat the competition
•   Motivated and self-organised personnel
•   Improve product quality, operational efficiency
•   Customer-centric business development
•   Flexibility and adaptation
•   Improved ROI
•   Continuously looking for perfect strategic fit
•   Change is driven by the personnel, but benefits
    are also recognised at the org. level
why agile coaching 1/2
• Effective and concentrated effort to improve
  living software organisation
• Most organisations keep focus in what -
  production, not how - method development
• In-house coach is not seen as very feasible
  option
why agile coaching 2/2
• Coach is top talent- you get faster results,
  fixed costs
• You buy objective view, from outside the
  power play
• Helps ”both sides” – management and r&d
• Coached companies perform better & keep
  their staff
• You could say coaches are your secret
  weapons
what is an agile coach
• Trainer, consultant, advisor, mentor
• Outward –looking, communicative ”people”-work
• More valuable person, than IT –consultant, more
  practical, than strategy/management consultant
• Benchmarking with perspective, rationalise
• Facilitation on key decisions
• Outsiders’ look at the big picture
• Skill transfer on processes, management
• Introduces best practices, helps teams to excel
okay, but what does he/she do daily
•   Dialog with development teams, management
•   Gives lectures for larger audience
•   Gives workshops for specific theme
•   Documents findings to agile playbook, manual
•   Invites guest lecturers in-house
•   One-to-one advisory for key personnel
•   Facilitates meetings and negotiations
•   Writes and presents progress reports
•   Gives active support, problem solver
when ready to be coached
•   Intiative supported by vision, investors or board
•   Hunger for excellence, better performance
•   Existing, documented trials on agile & lean
•   Successful local optimisation
•   Challenging restructuring ahead
•   Fill in COO position, before new one is found
•   Reality bites – books and seminars are done
•   High growth, new teams, new prod. units
•   ROI / financial pressure to perform
how            gets things done
•   Working persistently, listening to the customer
•   Set-up ”one enterprise”, systematic view
•   Challenging static, rigid, thinking models
•   Stick to the agile and lean fundamentals
•   Tailor them to fit the local setting
how            gets things done
•   Find out what works well, and improve it
•   Drive natural and organic transformation
•   Set up agile playbook, rolebook, manual
•   Operational assistance in implementation
•   Specific training, such as TDD, CI, Scrum,
    automation
why choose
•   Necessary entrepreneural mindset
•   Complete set of skills, experience, interest
•   Four years’ track record, happy customers
•   Two complete transformations in Finland
•   We practice, what we preach in our own biz
•   Attention to detail
•   Keynote-level, celebrated in-house product
•   Ability to handle business/tech. issues
•   Commitment and passion brings results
what            wants
• Strong business partners, living organisations
• Smart personnel working inside smart org.
• Work with motivated and open-minded
  professionals and their superiors
• Backing from the top-management – however
  earned repeatedly at each milestone
• Learn more about lean- and agile experience
  through the ”customer experience”
• Bold customers, who want to win the market
• Make things happen, push things forward
Stages
Stage 1 Agile Health Check & audit
•   1-5 core projects under study
•   Interviews, observations, documentation
•   Open communication
•   Final report and presentation
•   10 days (8 on-site, 2 backoffice)
•   What can be expected?
    – Short analysis of current state of agility
Stage 2 Improvement plan & tailoring
• Recommendations and action plan
• Pinpoint critical domain touchpoints
• ”One enterprise” –vision as internal driver
• Full operational integration plan
• 2-4 weeks, full time ( 50/50 on-
  site/backoffice)
• What can be expected?
     – Detailed, custom implementation plan and
       metrics
Stage 3 Development team and
         management training
•   Made to fit
•   Scaling practices and transforming organisation
•   Resolving complex issues
•   Day-to-day practice
•   1 month – 6 months (100% on-site)
•   What can be expected?
    – Ongoing operational coaching period that aims to
      improve the whole organisation towards self-
      sufficient lean methodology
Thank you
             Contact
 samuli.ruuskanen(a)huitale.com
        +358 40 7179763

This is the end of the presentation

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Let’s talk about Agile and lean coaching

  • 1. Let’s talk about: Agile and lean coaching Samuli Ruuskanen Huitale, Helsinki twitter.com/huitale|facebook.com/huitale|huitale.blogspot.com
  • 2. my background [samuli] • AaltoU MSc Tech / EDHEC, France 2007 • Software developer 2000-2004 • Agile program management, UK 2006 • Agile software developer 2007 • Business owner 2008 • Entrepreneur and sales operations 2008- • Lecturer, advisor and coach 2010 -
  • 3. company background 1/2 • Professional services in lean and agile coaching • We debug, fine-tune and fix living sw- companies • Areas of business, management, technology • ”One stop shop for next generation software house”
  • 4. company background 2/2 • Founded 2007, key personnel: – Co-founder, lead coach, CTO, Marko Taipale – Co-founder, coach, CEO, Samuli Ruuskanen • FY 2011 sales 170 000 eur • Also producers, marketers of Nextdoor.fi (c2c) – live example of lean product development • Small in size, but widely known in the market • We let our customers make the noise
  • 5. what are we talking about • Agile • Lean – Embrace change – Continuous learning – Fast adaptation – Quality improvements – Small increments – Eliminate waste – Short cycles – Less is more – Customer collaboration – Visual management – Flow of value
  • 6. why care about agile • Improved go-to-market, beat the competition • Motivated and self-organised personnel • Improve product quality, operational efficiency • Customer-centric business development • Flexibility and adaptation • Improved ROI • Continuously looking for perfect strategic fit • Change is driven by the personnel, but benefits are also recognised at the org. level
  • 7. why agile coaching 1/2 • Effective and concentrated effort to improve living software organisation • Most organisations keep focus in what - production, not how - method development • In-house coach is not seen as very feasible option
  • 8. why agile coaching 2/2 • Coach is top talent- you get faster results, fixed costs • You buy objective view, from outside the power play • Helps ”both sides” – management and r&d • Coached companies perform better & keep their staff • You could say coaches are your secret weapons
  • 9. what is an agile coach • Trainer, consultant, advisor, mentor • Outward –looking, communicative ”people”-work • More valuable person, than IT –consultant, more practical, than strategy/management consultant • Benchmarking with perspective, rationalise • Facilitation on key decisions • Outsiders’ look at the big picture • Skill transfer on processes, management • Introduces best practices, helps teams to excel
  • 10. okay, but what does he/she do daily • Dialog with development teams, management • Gives lectures for larger audience • Gives workshops for specific theme • Documents findings to agile playbook, manual • Invites guest lecturers in-house • One-to-one advisory for key personnel • Facilitates meetings and negotiations • Writes and presents progress reports • Gives active support, problem solver
  • 11. when ready to be coached • Intiative supported by vision, investors or board • Hunger for excellence, better performance • Existing, documented trials on agile & lean • Successful local optimisation • Challenging restructuring ahead • Fill in COO position, before new one is found • Reality bites – books and seminars are done • High growth, new teams, new prod. units • ROI / financial pressure to perform
  • 12. how gets things done • Working persistently, listening to the customer • Set-up ”one enterprise”, systematic view • Challenging static, rigid, thinking models • Stick to the agile and lean fundamentals • Tailor them to fit the local setting
  • 13. how gets things done • Find out what works well, and improve it • Drive natural and organic transformation • Set up agile playbook, rolebook, manual • Operational assistance in implementation • Specific training, such as TDD, CI, Scrum, automation
  • 14. why choose • Necessary entrepreneural mindset • Complete set of skills, experience, interest • Four years’ track record, happy customers • Two complete transformations in Finland • We practice, what we preach in our own biz • Attention to detail • Keynote-level, celebrated in-house product • Ability to handle business/tech. issues • Commitment and passion brings results
  • 15. what wants • Strong business partners, living organisations • Smart personnel working inside smart org. • Work with motivated and open-minded professionals and their superiors • Backing from the top-management – however earned repeatedly at each milestone • Learn more about lean- and agile experience through the ”customer experience” • Bold customers, who want to win the market • Make things happen, push things forward
  • 17. Stage 1 Agile Health Check & audit • 1-5 core projects under study • Interviews, observations, documentation • Open communication • Final report and presentation • 10 days (8 on-site, 2 backoffice) • What can be expected? – Short analysis of current state of agility
  • 18. Stage 2 Improvement plan & tailoring • Recommendations and action plan • Pinpoint critical domain touchpoints • ”One enterprise” –vision as internal driver • Full operational integration plan • 2-4 weeks, full time ( 50/50 on- site/backoffice) • What can be expected? – Detailed, custom implementation plan and metrics
  • 19. Stage 3 Development team and management training • Made to fit • Scaling practices and transforming organisation • Resolving complex issues • Day-to-day practice • 1 month – 6 months (100% on-site) • What can be expected? – Ongoing operational coaching period that aims to improve the whole organisation towards self- sufficient lean methodology
  • 20. Thank you Contact samuli.ruuskanen(a)huitale.com +358 40 7179763 This is the end of the presentation