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The Science of Gratitude
A recipe for a
happier workplace
JEN SARTOR
Sr. Product Marketing Manager
@globoforce

DARCY JACOBSEN
Content Manager & Blogger
@darcyjacobsen
GLOBOFORCE
 Social recognition
 Global reach
(140 countries)
 Powered by SaaS
 Mobile access
 Data-driven talent
analytics

3
What we’ll cover:
•
•
•
•
•

How gratitude makes us happier
How gratitude makes us healthier
How gratitude makes us better employees
Why gratitude is good for the bottom line
The recipe for a culture of gratitude
4
Being thanked
feels great!
“I like being
appreciated for the
work I do.”

6%

94%
When were you last appreciated at
work for a job well done?

POLL
QUESTION:

A. Within the last week
B. Within the last month
C. Within the last year
D. Longer than a year
E. Never =(

6
Appreciation
impacts the
bottom line.
“I would work harder if
my efforts were
recognized.”

22%

78%
Appreciating people also feels great…

…and it is
good for you.
RESEARCH SHOWS:

THANKFUL PEOPLE ARE
HAPPIER PEOPLE
Gratefulness
Increases
Emotional
Well-Being
Journal of Research in Personality, 2007
The role of gratitude in the development of social
support, stress, and depression – Wood, Maltby, Gillett et al
10
Grateful
People Get
Along Better
with Others
Clinical Psychology Review, 2009
Gratitude and well-being: A review and theoretical
integration - Wood, Froh, Geraghty
11
Grateful
People Are
More
Resilient to
Trauma

Behaviour Research and Therapy, 2006
Gratitude and hedonic and eudaimonic well-being in
Vietnam war veterans – Kashdan, Uswatte, Julian
12
RESEARCH SHOWS:

THANKFUL PEOPLE ARE
HEALTHIER PEOPLE
Grateful
People Sleep
Better
Journal of Health Psychology, 2012
Differential Effects of Gratitude and Sleep on Psychological
Distress in Patients with Chronic Pain– Ng, Wong
14
Grateful
People Are
Physically
Healthier
University of Connecticut
Professor Glenn Affleck
15
Grateful
People Are
Less
Depressed
American Psychologist, 2005
Positive Psychology Progress - Seligman, Steen & Peterson
16
RESEARCH SHOWS:

THANKFUL EMPLOYEES
ARE BETTER EMPLOYEES
Grateful
People Pay
It Forward
Psychological Science, 2006
Gratitude and Prosocial Behavior: Helping When It Costs
You – Bartlett, DeSteno
18
Grateful
People
Achieve
More
Journal of Personality & Social Psych, 2003
Counting Blessings Versus Burdens: An Experimental
Investigation of Gratitude and Subjective Well-Being in
Daily Life – Emmons, McCullough
19
Grateful
People are
Better
Corporate
Citizens

Journal of Business Ethics, 2007
On the relationship of hope and gratitude to corporate
social responsibility – Andersson, Giacalone, Jurkiewicz
20
Grateful
People are
Less Likely
to Burn Out
Educational Psychology, 2010
Gratitude, gratitude intervention and subjective well- being
among Chinese school teachers in Hong Kong – Chan
21
Grateful
People are
More Moral
Psychological Bulletin, 2001
Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al

22
RESEARCH SHOWS:

GIVING IS MOTIVATING
Giving
Makes
People
Happier
Harvard Business School, 2009
Feeling Good about Giving: The Benefits (and Costs) of
Self-Interested Charitable Behavior – Anik, Aknin et al
24
Opportunity
to Give
Increases
Commitment
to a Company

Academy of Management Journal, 2008
Giving Commitment: Employee support programs
and the prosocial sensemaking process – Grant, Dutton
25
Givers Are More Engaged
60%
50%
40%

Highly
Engaged
56%

30%
20%
10%

Highly
Engaged
27%

0%
Have recognized others Have not recognized
in the past year
others in the past year
How does giving make you feel?

POLL
QUESTION:

A. Drained
B. Energized
C. Grateful
D. Annoyed

27
GETTING TO THE BOTTOM LINE:

HOW DO GIVING AND
GRATITUDE CONTRIBUTE TO
BUSINESS RESULTS?
Increased engagement
29
Higher organizational commitment
30
More pro-social citizenship behavior
31
Increased social capital
32
Health, happiness and well being
33
THE RECIPE:
HOW TO COOK UP A CULTURE OF
GIVING AND THANKSGIVING AT
YOUR COMPANY.
Create a culture of appreciation
• Encourage employees to “catch
each other doing things right”
• Help workers to be givers
• Facilitate “everyone-to-everyone” recognition

35
Encourage organizational “virtuousness”
• Give work purpose and meaning
• Allow people to flourish and grow
• Encourage and reward strength,
self-control and resilience

36
Facilitate connections among employees
• Tear down intra-organizational barriers
• Increase multilateral communication
• Foster emotional connections

37
Encourage expression of gratitude
• Provide a formal system for thanking co-workers
• Make thanks public within your company
• Encourage written gratitude

38
Video

http://www.globoforce.com/gfblog/2013/the-essential-link-betweenhappiness-and-gratitude/
39
MOTIVATE & ENGAGE

ALL EMPLOYEES
VISIT US: www.globoforce.com

SUBSCRIBE: www.globoforce.com/gfblog
EMAIL US:
darcy.jacobsen@globoforce.com
jennifer.sartor@globoforce.com
41
Science of gratitude  a recipe for a happier workplace

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