7. The shop went
Bankrupt
Reason:
•No enough traffic among the shopping mall
•No customers come to buy pancakes
•No income
•No money to pay for staff
•No money to sustain
14. It’s a snack, not a MEAL.
•Pancake is a new market
•90% of the customers are students.
•Students not willing to take pancakes as
their proper meal
•Didn’t give fullness.
15. TRAFFIC & PEOPLE
•Hard to get a good and convenient location.
•Hard to get back the same customers.
18. Pancakes & Nasi Lemak
•Sell pancakes as the main food & nasi lemak as
sub choice.
•Pancakes divide into heavy and light pancakes.
•Sell nasi lemak to support income.
20. STRATEGIES
•Having promotion: breakfast set A & breakfast set B
•Have a set meal called Nasi Ayam Penyet.
•However Nasi Ayam Penyet is not selling anymore as it
replacing the places of selling pancakes.
25. Obstacles/Challenges
•Duck selling business is somewhat small.
•The owner stick to what they were doing and be always passionate about it.
•Duck market isn’t actually high in demand.
•Sells well during festive seasons, especially Chinese new year.
26. Nature of Business
•The owner goes to the slaughter house to inspect the quality of the
ducks at 5 a.m.
•The owner inspects the management of the ducks at the farm as well.
•If the business at the restaurant doesn’t sell well, yummy yummy duck
focus sales at a local market.
27. Strategy of Yummy
Yummy Duck
•No holidays because that’s when the business
is at it’s peak.
•Research and hard work.
•Listen to suggestions from customers or
friends.
•Provide a simple dish.
•Have the customers feel like they’re having
home cooked food.
28. Future Plan of Yummy Yummy Duck
•Retire and let daughter take over the place.
•Advise to her daughter: business should do in hard work
but not laziness.
29. Advice to the future generation
•Carry on the business and entrust the business
•Responsible to maintain the health of
customer
•Always provide clean and healthy food for
customer
31. Background History
• Established in 1921
• One of the oldest café in the country
• It's one of the best examples of the city's colonial heritage.
32. History of Coliseum Cafe
The restaurant served
the British who worked
and lived in then
Malaya in the early
days.
Patronised by
government officers, tin
miners, planters,
traders and military
personnel.
Western Colonial
cuisine evolved the
Hainanese chefs
immigrants from China,
concocted their own
interpretation of
western dish.
Customer may detect
delicate influences of
ingredients synonymous
of the Malay, Chinese
and Indian cuisine in
dishes as the chefs
mixed local spices and
style.
Coliseum Café and
Grillroom is famously
known as Western
Hainanese Cuisine.
36. Coliseum Cafe
• Famously known for its Western Hainanese
Cuisine
• Evolved over the years through the influence
of the British Colonial Era and the assimilation
of Asian taste buds.
• Famous Dishes:
1.
Hainanese Meehoon
2.
Hainanese Chicken Chop
3.
Sizzling Steaks
37. HOTEL SERVICE
• Located on the second floor
• Provides affordable
accommodation for backpackers.
38. AMBIENCE
•Warm Lighting.
•A typical of a colonial grillroom
•retaining many of its original wood interior and trimmings.
•Quiet and well ventilated.
•Light background oldies music.
39. POSH SERVINGS
•Waiters provides great courtesy towards their customers
•Serves food using trolleys
•Once famous for its ‘Old veterans male waiters’
•But recent change of managements altered its tradition.
41. VISION
Ensure strict conformity with the standard operating procedure
in food processing and preparation, food quality, cost control and wastages.
Coliseum should be able to identify and sustain at 10-15 outlets.
In 2013, a second coliseum outlet at Plaza 331, Petaling Jaya Selangor.
1st march 2014, we will be opening an outlet at Mid valley.
