Gavin Stirrat (Millennial Media) iStrategy London 2012
1. GETTING TO GRIPS WITH MOBILE
Gavin Stirrat, MD EMEA gavin@millennialmedia.com @gavjs
2. Millennial Media
Independent
Founded in 2006 by
mobile, advertising, and media MOBILE DISPLAY ADVERTISING MARKET SHARE
innovators
No operating system bias
Platform and device agnostic
Listed on NYSE in March 2012
Mobile Focus
Not part of a major PC internet portal
or search engine
We don’t sell handsets or own an app
store
Mobile advertising is all we do
Industry Insight
Monthly SMART and Mobile Mix December 2011
reports are widely sourced, with more
than 3000 press and analyst references
3. Agenda for this session
■ Getting to grips with mobile
■ The world is changing
■ Millennial facts and figures
■ Dive into finance
■ How brands are using mobile
■ Q&A
4. Putting Mobile in Context
Population
in billions % Penetration
Source: Chetan Sharma Consulting, April 2012
7. Mobile media day
Can you score each media in terms of your attention level out of a total of 100?
• Average of 18 mobile media
50 occasions per day
• 69% of users access content
45
through their browser
40 • Mobile is an evolving
Average engagement score
companion presenting
35 different opportunities at
different times of the day
30
• 40% of respondents are more
25 likely to respond to an ad on
their mobile
20 • 27% use their mobile as their
6-9am 9am-12pm 12-3pm 3-6pm 6-9pm 9pm-12am preferred media of choice
mobile media TV Newspaper / magazine Radio PC / laptop
Source: IAB’s Mobile & the Media Day Study, Jan 2011
10. Industry Sector Market Shares
Top 5 Online
Advertisers H1 2011
Top 5 Online
Advertisers H1 2011
• Finance 16%
• Consumer Goods 15%
• Entertainment & the media 12%
• Travel & transport 10%
Source: IAB / PwC mobile ad spend survey 2011 • Retail 10%
11. Change in Industry Sector Market Shares 10-11
All Sectors Ad-Spend 2011
£203m
145% YOY
£83m Growth
All sectors Ad-Spend 2010
Finance Ad-Spend 2011
£20.9m
36% YOY
£15.4m Growth
Finance Ad-Spend 2010
Source: IAB / PwC mobile ad spend survey 2011
12. User demographics
>£16k £16k>£45k £45k>£65k £65k+
Source: comScore/Millennial Media Mobile Finance Study 2011
13. 2nd device ownership
37% of mobile subscribers who access financial
services via mobile, also own a tablet or e-reader.
22% of all mobile subscribers also own a tablet or e-reader.
Source: comScore/Millennial Media Mobile Finance Study 2011
14. Mobile Finance Access
Mobile banking content is accessed the most frequently, but mobile finance users
find value in accessing all types of finance content on their mobile devices.
Source: comScore/Millennial Media Mobile Finance Study 2011
15. Mobile Finance Access
The majority of mobile finance users access content via
browser, yet interactions with apps are rapidly increasing
and remain critically important.
Source: comScore/Millennial Media Mobile Finance Study 2011
18. Finance Post-Click Campaign Action Mix Vs All Sectors
Finance Advertisers
do not spend heavily on
local or brand activities
Finance Advertisers
over-Index on Place Call
& Enroll/Join/Subscribe
Source: Millennial Media 2011
20. Conclusions
Ad Spending Follows Consumer Behaviour
■ Consumer behaviour has evolved as a result of Smartphone and tablet penetration
■ How brands connect with consumers has also changed
■ Increased mobile spending by brands has followed this change in consumer behaviour and
is a result of:
■ New brands entering the space
■ Increased investment made by brands who have leveraged mobile advertising from the start
Opportunities for Brands
■ Mobile consumer behavior will continue to evolve
■ Mobile consumers select known, trusted brands
■ Not all brands are focusing yet beyond immediate-conversion activities
■ There is great growth opportunity for brands who also use mobile to drive brand
awareness, product launches, etc.
21. Lloyds TSB Mobile Banking
Objective:
Launch the mobile banking
app to a tech savvy
audience.
22. A combination of ad units gave maximum impact
Expandable Ads Standard Ads
SMS Ads
23. Results were incredible.
• App went straight to
No. 1 and has been in
Top 5 since
• Hyper-targeted SMS
ads had 5x
engagement
• CTR for Christmas
burst was 1.5% higher
than initial burst
24. Visa Spring 2012
For this campaign Visa had a dual objective;
• opt-ins to the database
• Extend the reach of the TV creative.
28. Visa Spring 2012
Results were strong with
• over 50% of videos viewed
to completion
• interactive pre-rolls
delivering around a 10%
CTR, which is phenomenal.
November 2011, Lloyds launched their mobile banking app and wanted to get maximum exposure for it amongst mobile users.2 burst campaignFirst was around the launch in NovemberSecond was around Christmas and targeted customers with new smartphones who would be looking for apps.
Standard ads linked to a Lloyds mobile site and were great traffic driversExpandable ads raised awareness of app functionalitySMS messages were highly targeted to Lloyds TSB customers
CTR for Christmas burst was 1.5x higher than the November burst, showing the importance of that busy period.CTR from messaging was nearly 5x higher than from display, showing the impact of hyper-targeting.Mobile CTR was 10x higher than online.The app shot to the top of the Finance category on the App Store at launch, and has not been out of the top 5 since.
Although Visa doesn’t have a direct relationship with the end users of its cards, it has realised the power of mobile in its brand activity, especially in promoting its own technology advancements such as Contactless payments
Banners appeared in various placements and tapping the banner would initiate the video. Once the video had completed the user was returned to the original page.
We ran pre-roll ads before short form video content in apps and sites
Interactive video pre-roll ads included a branded overlay with a call to action to enter an Olympics competition from Visa.