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GETTING TO GRIPS WITH MOBILE


Gavin Stirrat, MD EMEA    gavin@millennialmedia.com   @gavjs
Millennial Media



Independent
 Founded in 2006 by
  mobile, advertising, and media           MOBILE DISPLAY ADVERTISING MARKET SHARE
  innovators
 No operating system bias
 Platform and device agnostic
 Listed on NYSE in March 2012

Mobile Focus
 Not part of a major PC internet portal
  or search engine
 We don’t sell handsets or own an app
  store
 Mobile advertising is all we do

Industry Insight
 Monthly SMART and Mobile Mix                         December 2011
  reports are widely sourced, with more
  than 3000 press and analyst references
Agenda for this session



■ Getting to grips with mobile
  ■ The world is changing

  ■ Millennial facts and figures

  ■ Dive into finance



■ How brands are using mobile



■ Q&A
Putting Mobile in Context



                    Population
                    in billions                % Penetration




Source: Chetan Sharma Consulting, April 2012
Rapidly shrinking adoption cycles



                Global Units
                Shipped (000s)




                                            Quarters after
                                            launch




Source: Apple
Mobile overtaking PCs




Source: Morgan Stanley
Mobile media day



     Can you score each media in terms of your attention level out of a total of 100?
                                                                                                        • Average of 18 mobile media
                           50                                                                             occasions per day
                                                                                                        • 69% of users access content
                           45
                                                                                                          through their browser
                           40                                                                           • Mobile is an evolving
Average engagement score




                                                                                                            companion presenting
                           35                                                                               different opportunities at
                                                                                                            different times of the day
                           30
                                                                                                        •   40% of respondents are more
                           25                                                                               likely to respond to an ad on
                                                                                                            their mobile
                           20                                                                           •   27% use their mobile as their
                                6-9am          9am-12pm   12-3pm         3-6pm    6-9pm   9pm-12am          preferred media of choice
                                mobile media        TV    Newspaper / magazine   Radio    PC / laptop




           Source: IAB’s Mobile & the Media Day Study, Jan 2011
Smartphone ownership by OS




Source: Millennial Media 2011
Delve into finance
Industry Sector Market Shares




                                                       Top 5 Online
                                                    Advertisers H1 2011




                                                           Top 5 Online
                                                        Advertisers H1 2011
                                                •   Finance                     16%
                                                •   Consumer Goods              15%
                                                •   Entertainment & the media   12%
                                                •   Travel & transport          10%
Source: IAB / PwC mobile ad spend survey 2011   •   Retail                       10%
Change in Industry Sector Market Shares 10-11




                                                                     All Sectors Ad-Spend 2011
                                                                                    £203m

                                                                                145% YOY
                                                    £83m                         Growth
                                                    All sectors Ad-Spend 2010



                                                                        Finance Ad-Spend 2011
                                                                                   £20.9m
                                                                                 36% YOY
                                                    £15.4m                       Growth
                                                    Finance Ad-Spend 2010

Source: IAB / PwC mobile ad spend survey 2011
User demographics




                                                 >£16k        £16k>£45k   £45k>£65k   £65k+



Source: comScore/Millennial Media Mobile Finance Study 2011
2nd device ownership


                                                        37% of mobile subscribers who access financial
                                                       services via mobile, also own a tablet or e-reader.

                                                      22% of all mobile subscribers also own a tablet or e-reader.




Source: comScore/Millennial Media Mobile Finance Study 2011
Mobile Finance Access



       Mobile banking content is accessed the most frequently, but mobile finance users
         find value in accessing all types of finance content on their mobile devices.




Source: comScore/Millennial Media Mobile Finance Study 2011
Mobile Finance Access



                         The majority of mobile finance users access content via
                        browser, yet interactions with apps are rapidly increasing
                                     and remain critically important.




Source: comScore/Millennial Media Mobile Finance Study 2011
2011 Finance Vertical Mix




Source: Millennial Media 2011
Finance Advertisers’ Campaign Goals Vs All Sectors




Source: Millennial Media 2011
Finance Post-Click Campaign Action Mix Vs All Sectors




                                                               Finance Advertisers
                                                             do not spend heavily on
                                                             local or brand activities




                                                               Finance Advertisers
                                                             over-Index on Place Call
                                                             & Enroll/Join/Subscribe




Source: Millennial Media 2011
2011 Verticals Year-in-Review




Source: Millennial Media 2011
Conclusions


Ad Spending Follows Consumer Behaviour
■ Consumer behaviour has evolved as a result of Smartphone and tablet penetration
■ How brands connect with consumers has also changed
■ Increased mobile spending by brands has followed this change in consumer behaviour and
  is a result of:
   ■ New brands entering the space
   ■ Increased investment made by brands who have leveraged mobile advertising from the start


Opportunities for Brands
■ Mobile consumer behavior will continue to evolve
■ Mobile consumers select known, trusted brands
■ Not all brands are focusing yet beyond immediate-conversion activities
■ There is great growth opportunity for brands who also use mobile to drive brand
  awareness, product launches, etc.
Lloyds TSB Mobile Banking




  Objective:
  Launch the mobile banking
  app to a tech savvy
  audience.
A combination of ad units gave maximum impact




      Expandable Ads             Standard Ads




                            SMS Ads
Results were incredible.



    • App went straight to
      No. 1 and has been in
      Top 5 since
    • Hyper-targeted SMS
      ads had 5x
      engagement
    • CTR for Christmas
      burst was 1.5% higher
      than initial burst
Visa Spring 2012




For this campaign Visa had a dual objective;
  • opt-ins to the database
  • Extend the reach of the TV creative.
Visa: Banner to Video




                        25
Visa: Standard Pre Roll




                          26
Visa: Interactive Video




                          27
Visa Spring 2012

Results were strong with
• over 50% of videos viewed
  to completion
• interactive pre-rolls
  delivering around a 10%
  CTR, which is phenomenal.
Q&A
THANK YOU

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Gavin Stirrat (Millennial Media) iStrategy London 2012

  • 1. GETTING TO GRIPS WITH MOBILE Gavin Stirrat, MD EMEA gavin@millennialmedia.com @gavjs
  • 2. Millennial Media Independent  Founded in 2006 by mobile, advertising, and media MOBILE DISPLAY ADVERTISING MARKET SHARE innovators  No operating system bias  Platform and device agnostic  Listed on NYSE in March 2012 Mobile Focus  Not part of a major PC internet portal or search engine  We don’t sell handsets or own an app store  Mobile advertising is all we do Industry Insight  Monthly SMART and Mobile Mix December 2011 reports are widely sourced, with more than 3000 press and analyst references
  • 3. Agenda for this session ■ Getting to grips with mobile ■ The world is changing ■ Millennial facts and figures ■ Dive into finance ■ How brands are using mobile ■ Q&A
  • 4. Putting Mobile in Context Population in billions % Penetration Source: Chetan Sharma Consulting, April 2012
  • 5. Rapidly shrinking adoption cycles Global Units Shipped (000s) Quarters after launch Source: Apple
  • 7. Mobile media day Can you score each media in terms of your attention level out of a total of 100? • Average of 18 mobile media 50 occasions per day • 69% of users access content 45 through their browser 40 • Mobile is an evolving Average engagement score companion presenting 35 different opportunities at different times of the day 30 • 40% of respondents are more 25 likely to respond to an ad on their mobile 20 • 27% use their mobile as their 6-9am 9am-12pm 12-3pm 3-6pm 6-9pm 9pm-12am preferred media of choice mobile media TV Newspaper / magazine Radio PC / laptop Source: IAB’s Mobile & the Media Day Study, Jan 2011
  • 8. Smartphone ownership by OS Source: Millennial Media 2011
  • 10. Industry Sector Market Shares Top 5 Online Advertisers H1 2011 Top 5 Online Advertisers H1 2011 • Finance 16% • Consumer Goods 15% • Entertainment & the media 12% • Travel & transport 10% Source: IAB / PwC mobile ad spend survey 2011 • Retail 10%
  • 11. Change in Industry Sector Market Shares 10-11 All Sectors Ad-Spend 2011 £203m 145% YOY £83m Growth All sectors Ad-Spend 2010 Finance Ad-Spend 2011 £20.9m 36% YOY £15.4m Growth Finance Ad-Spend 2010 Source: IAB / PwC mobile ad spend survey 2011
  • 12. User demographics >£16k £16k>£45k £45k>£65k £65k+ Source: comScore/Millennial Media Mobile Finance Study 2011
  • 13. 2nd device ownership 37% of mobile subscribers who access financial services via mobile, also own a tablet or e-reader. 22% of all mobile subscribers also own a tablet or e-reader. Source: comScore/Millennial Media Mobile Finance Study 2011
  • 14. Mobile Finance Access Mobile banking content is accessed the most frequently, but mobile finance users find value in accessing all types of finance content on their mobile devices. Source: comScore/Millennial Media Mobile Finance Study 2011
  • 15. Mobile Finance Access The majority of mobile finance users access content via browser, yet interactions with apps are rapidly increasing and remain critically important. Source: comScore/Millennial Media Mobile Finance Study 2011
  • 16. 2011 Finance Vertical Mix Source: Millennial Media 2011
  • 17. Finance Advertisers’ Campaign Goals Vs All Sectors Source: Millennial Media 2011
  • 18. Finance Post-Click Campaign Action Mix Vs All Sectors Finance Advertisers do not spend heavily on local or brand activities Finance Advertisers over-Index on Place Call & Enroll/Join/Subscribe Source: Millennial Media 2011
  • 19. 2011 Verticals Year-in-Review Source: Millennial Media 2011
  • 20. Conclusions Ad Spending Follows Consumer Behaviour ■ Consumer behaviour has evolved as a result of Smartphone and tablet penetration ■ How brands connect with consumers has also changed ■ Increased mobile spending by brands has followed this change in consumer behaviour and is a result of: ■ New brands entering the space ■ Increased investment made by brands who have leveraged mobile advertising from the start Opportunities for Brands ■ Mobile consumer behavior will continue to evolve ■ Mobile consumers select known, trusted brands ■ Not all brands are focusing yet beyond immediate-conversion activities ■ There is great growth opportunity for brands who also use mobile to drive brand awareness, product launches, etc.
  • 21. Lloyds TSB Mobile Banking Objective: Launch the mobile banking app to a tech savvy audience.
  • 22. A combination of ad units gave maximum impact Expandable Ads Standard Ads SMS Ads
  • 23. Results were incredible. • App went straight to No. 1 and has been in Top 5 since • Hyper-targeted SMS ads had 5x engagement • CTR for Christmas burst was 1.5% higher than initial burst
  • 24. Visa Spring 2012 For this campaign Visa had a dual objective; • opt-ins to the database • Extend the reach of the TV creative.
  • 25. Visa: Banner to Video 25
  • 28. Visa Spring 2012 Results were strong with • over 50% of videos viewed to completion • interactive pre-rolls delivering around a 10% CTR, which is phenomenal.
  • 29. Q&A

Notas del editor

  1. November 2011, Lloyds launched their mobile banking app and wanted to get maximum exposure for it amongst mobile users.2 burst campaignFirst was around the launch in NovemberSecond was around Christmas and targeted customers with new smartphones who would be looking for apps.
  2. Standard ads linked to a Lloyds mobile site and were great traffic driversExpandable ads raised awareness of app functionalitySMS messages were highly targeted to Lloyds TSB customers
  3. CTR for Christmas burst was 1.5x higher than the November burst, showing the importance of that busy period.CTR from messaging was nearly 5x higher than from display, showing the impact of hyper-targeting.Mobile CTR was 10x higher than online.The app shot to the top of the Finance category on the App Store at launch, and has not been out of the top 5 since.
  4. Although Visa doesn’t have a direct relationship with the end users of its cards, it has realised the power of mobile in its brand activity, especially in promoting its own technology advancements such as Contactless payments
  5. Banners appeared in various placements and tapping the banner would initiate the video. Once the video had completed the user was returned to the original page.
  6. We ran pre-roll ads before short form video content in apps and sites
  7. Interactive video pre-roll ads included a branded overlay with a call to action to enter an Olympics competition from Visa.