Building Your Business With Critical Soft Skills
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This document summarizes Brittan Bright's presentation at MozCon on building business relationships and soft skills. The presentation emphasized important soft skills for business success like communication skills, empathy, emotional intelligence, self-awareness, and confidence. Bright discussed techniques for improving these skills, including empathy exercises and experimenting with different communication forms. She also shared quotes on effective communication, overcoming fears, and the importance of preparation and confidence.
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Building Your Business With Critical Soft Skills
- 1. #MozCon BRITTAN BRIGHT Building Your Business: Relationship and Other Critical "Soft" Skills
- 4. Iacquire.com @iacquire @brittanbrightsuccess The goal is @brittanbright
- 5. Iacquire.com @iacquire @brittanbrightchallengi Success is often @brittanbright
- 7. Iacquire.com @iacquire … @brittanbrightCommun The key is to learn how to @brittanbright
- 9. Iacquire.com @iacquire People everywher e ARE They determine whether Your work succeeds or
- 10. Iacquire.com @iacquire sd There are Man yHardcor e require d Tools For success In business @brittanbright
- 11. Iacquire.com @iacquire House... Hardcore tools can build a @brittanbright
- 12. Iacquire.com @iacquire HOME But it takes a softer touch to make a @brittanbright
- 13. Iacquire.com @iacquire @brittanbright Framework A more personal set of skills to transform @brittanbright
- 14. Iacquire.com @iacquire @brittanbrightwelcomin Into someplace warm and @brittanbright
- 15. Iacquire.com @iacquire COMMUNICATION SKILLSEMPATHY EMOTIONAL AND SOCIAL INTELLIGENCESELF-AWARENESS CONFIDENCE @brittanbright
- 16. Iacquire.com @iacquire One of the most important skills to have in business is the ability to translate complex concepts into plain English. -Myra Drucker @brittanbright
- 17. Iacquire.com @iacquire To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with -Tony Robbins @brittanbright
- 18. Iacquire.com @iacquire Scenario 1: Delivering bad news Scenario 3: Dealing with bullies Scenario 2: Asking for money Scenario 4: Overcoming internal obstacles Dealing with bullies Overcoming internal obstacles Delivering Bad news Asking for money
- 20. Iacquire.com @iacquire Scenario 1: Delivering bad news Scenario 3: Dealing with bullies Scenario 2: Asking for money Scenario 4: Overcoming internal obstacles Colleagues vendors Client Your boss
- 23. Iacquire.com @iacquire Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve. -Mary kay ash, Founder of mary kay cosmetics @brittanbright
- 24. Iacquire.com @iacquire Technique 1: Empathy. Using visualization techniques can help inspire @brittanbright
- 30. Iacquire.com @iacquire The most important thing in communi cation is hearing what isn't said.-Peter Drucker @brittanbright
- 31. Iacquire.com @iacquire COMMUNIC Experiment with different forms of @brittanbright
- 32. Iacquire.com @iacquire Electric communicati on will never be a substitute for the face of someone who with their soul encourages another person to be brave and true. -charles dickens @brittanbright
- 33. Iacquire.com @iacquire Intelligencecomes in many colors, not just
- 34. Iacquire.com @iacquire The single biggest problem in communic ation is the illusion that it has taken -George Bernard Shaw @brittanbright
- 36. Iacquire.com @iacquire The greatest thing you fear most has no power. Your fear of it is what has power. Facing the truth really will set you free. -Oprah The greatest thing you fear most has no power. Your fear of it is what has power. Facing the truth really will set you- Oprah @brittanbright
- 38. Iacquire.com @iacquire I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard. -Estee Lauder I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard. -Estee Lauder @brittanbright
- 39. Iacquire.com @iacquire @brittanbrightHold the keys you
- 40. Iacquire.com @iacquire COMMUNICATION SKILLSEMPATHY EMOTIONAL AND SOCIAL INTELLIGENCESELF-AWARENESS CONFIDENCE @brittanbright
- 41. Iacquire.com @iacquire @brittanbright touch Success in Effective collaboration is critical for @brittanbright
- 42. Iacquire.com @iacquireMike Jordan Garner Devin Jenn Sager iAcqui re Peter Menchaca @iAcq uire @jennsa@copy @petermenc haca @jordanro seg @ipullra Shout outs!
- 44. #MozCon
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- SMS Text voting to choose the scenario