Presentation från IBM Smarter Business 2011. Spår: Utveckla produkter och tjänster kostnadseffektivt. Ta del av Tietos erfarenheter inom implementation av agil utveckling och Application Lifecycle Management med IBM Rationals lösningar. Presentationen visar på ett antal olika exempel på implementationer, och en representant från en svensk kund berättar om sina erfarenheter från ett års användning av IBM och Tietos Cloudbaserad utvecklingsplattform, DpaaS. Talare: Per Engman, Business Development, Tieto. Mer information på www.smarterbusiness.se

1. Development
Platform as a
Service
Experiences in Tieto
© 2010 Tieto Corporation
Per Engman
Business Developer
Tieto, Product Engineering Solutions
Per.engman@tieto.com

2. Agenda
• Us and Tieto
• Agile trends, ALM and
DPaaS
• DPaaS Case Studie
2 © 2010 Tieto Corporation 2010-05-26

3. The leading IT service company in • Highly specialized IT solutions and services
complemented by a strong technology platform.
Northern Europe providing IT and
product engineering services. • Trusted transformation partner,
close to customers’ businesses.
Operations in
close to 30
COUNTRIES
© 2011 Tieto Corporation
• Approximately 18 000 IT experts
• Net sales EUR 1 713 million in 2010
• Listed on NASDAQ OMX Helsinki, Stockholm
• Founded in 1968

4. Meet Tieto and IBM in Stockholm on November 17th
"Together we design and deliver the most agile solutions in the market“
Join us for the event “Tieto brings IBM Innovate to you”: The premier event where we will show you
how to stay ahead of the competition by combining solutions from IBM and business-transforming
knowledge from Tieto.
Top 5 reasons to attend “Tieto brings IBM Innovate to you”
1. Learn how Tieto together with IBM’s software and systems development tools
can help in keeping up and surpassing with competition in the long run
2. Listen to the highlights from IBM Innovate event in Orlando
3. Learn how you can access the tools from Tieto cloud services
4. Be inspired and educated by keynotes from Tieto and IBM executives in both
technical system and quality management tracks
5. Network and innovate with 200 Nordic peers using IBM Rational products!
© 2011 Tieto Corporation

5. Trends in Industries depending
on Software in their products and
Services
More features
faster!
© 2010 Tieto Corporation

6. Agile at scale
Experiences from the Telecom industry
Quality improvement
More features
Deliver working software faster! Modular architecture
frequently
 Just “working faster” is wishful thinking
 The change will impact the whole organization
© 2010 Tieto Corporation

7. Impacts of Agile at scale
Product Release Release Release
Backlog Backlog Backlog Backlog
Agile
Requirements
planning
Release 1 Release 2 Release 3
System
Anatomy Iteration 1 Iteration 2 Iteration 3 Iteration 1 Iteration 2 Iteration 3 Iteration 1 Iteration 2 Iteration 3
& System
Arch. versions
Sprint plan Maintenance Maintenance
Sprint plan Sprint plan
Project and Product Health
SW /Test IDEs Continuous Integration
Dashboards
Requirements Change Configuration Build Test Test Release
Planning Measurement
Management Management Management Management Automation Management Management
Tool support for Collaborative
Application Lifecycle Management
© 2010 Tieto Corporation

8. Basic ALM Support
Status and Quality Monitoring
IDE with Integrated ALM support
Issue Delivery
SCM & Quality
Planning &
repository DB
Tracking Automated Test
Automated Build
Continuous Integration
© 2010 Tieto Corporation

9. Extended ALM support
Product / Project Release Management
Management
Project and Product
Automated Build, System Integration
System Analysis Automated Model Health Dashboards
Deploy And Test And Verification
and Definition Validation
Automated Model
Sub-System Analysis Automated Build, Sub-system Integration
Validation
and Definition Deploy And Test and Verification
Design Automated Component
Validation and Test
Requirements Change Configuration Build Test Test Release
Planning Measurement
Management Management Management Management Automation Management Management
Tool support for Collaborative
Application Lifecycle Management
© 2010 Tieto Corporation

10. R&D and ALM – Cost Triangle
 Operation Automation
 Integration costs
 Stability and Availability
 Diversity
Environment
OPEX
 Lease or Buy
 Asset utilization BUSINESS
 Infra costs VALUE
 Project lead times
 SW development effort
€  Cost of Quality
 Hidden IT
Environment
R&D
CAPEX
10 © 2010 Tieto Corporation 2010-05-26

11. Enablers for higher efficiency and
minimized ALM cost
Quality
Minimized
• Tool Consolidation and
DPaaS
operation cost Modernization
Improvement
• ESB based tool integrations
Quality
Script based • Unified and Integrated
and point-to-
point integrated process, planning and
ALM
collaboration support
• Structured and Professional
Time to Environment operation
Time Market
reduction
• Cloud Delivery
© 2010 Tieto Corporation

12. DPaaS conclusion
• Minimized ramp up time
X • Improved Efficiency
• Ensured business
continuity
• OPEX cost savings
X
Project or organisation specific Centralized or Cloud based
setup with point-to-point script setup and support with ESB
based ALM Based integrations of Tools
© 2010 Tieto Corporation

13. DPaaS case-
study
IBM DPaaS in Tieto for customer in
Public sector
© 2010 Tieto Corporation

14. ALM as Service in Tieto
Tieto Engineering Toolbox Tieto IBM/Rational DPaaS¹
• Based on open source and commercial • IBM Rational’s new Jazz-based tools configured by
applications such as Attlassian JIRA, Confluence, Tieto with C/ALM-integrations and with SaaS
and SubVersion with Integration software made based delivery and pricing.
by Tieto
Rational Rational
Requirements Quality
Composer® Manager®
Document Version
Management Control Project and Issue Test
System System Management Management
Rational
Team
Concert®
Tieto-made Integrations
Tieto MS DPaaS¹
 The modern software development environment
from Microsoft, configured by Tieto .
Information Web User Continuous Test
Sharing Interface Integration Automation
Integrated
Developer’s
Environment
¹DPaaS – Development Platform as a Service – Tieto name for ALM as Service
© 2010 Tieto Corporation

15. ALM support in Tieto
Project Support Services
Project and user SCM admin and Build mgmt admin Test and lab mgmt Mentoring,
admin support and support admin and support Training
Included in Development Environment
service fee
Operation and
Tools Integrations Adaptations Support Training
Monitoring
Consultancy
Middleware
Databases WEB-servers Operation and Monitoring
Infrastructure
Operation
Hardware
Backup Storage Network Hardware Security and
Virtualization
Monitoring
© 2010 Tieto Corporation

16. Tieto ALM Service support and
governance setup
IBM Tieto MS
Rational ETB
R D S R D S R D S R = research
D = development
Service Desk (T1 + T2)
S = support (T3)
Sales & Marketing
Infrastructure & Common Licences
© 2010 Tieto Corporation

17. Reference 1: IBM DPaaS for customer in Military sector
• Tieto organization developing applications for a company in
The Military sector
Customer • Project split between customer and Tieto
The challenge • Development organisation spread over several sites
• Security requirements implied development on customer specific
The production network
Challenge • Originally used Rational CC/CQ but not good enough
performance in virtual environment used, also need for better
collaboration and process support
• Setup of RTC environment as private Cloud-service
• Project setup with adaptation of RTC pre-packaged Scrum template
The Solution
• Support package from DPaaS organization including basic training,
mentoring and continuous monitoring and support
• Full migration within 2 months
• Tool migrated with no negative effect on running release
The result
• 80% lower overhead costs
The Result • ~ 0h “Tool down” time reported since migration
• Code delivery time down by 97%
• 100% very satisfied users
© 2010 Tieto Corporation

18. Reference 2: IBM DPaaS for customer in Public sector
• Tieto organization developing and hosting applications for a
The company in Public sector
Customer • Project size around 40 persons including test
The challenge
• Time plan and cost agreed with end customer required fast ramp-
The up of development organisation
Challenge • Development organisation spread over several sites and countries
• Security requirements implied development on customer specific
production network
The solution
• Setup of C-ALM integrated RTC and RQM environment as private Cloud-
service
The Solution • Project setup with use of RTC pre-packaged Scrum template
• Support package from DPaaS organization including basic training,
mentoring and continuous monitoring and support
The result • Environment setup within one week from decision
• The using organization productive from home-location after 2 weeks of
The Result mentor-supported work in main location
• Immediately high productivity and high visibility of progress
© 2010 Tieto Corporation

19. Multitenancy Considerations
Eclipse Eclipse
Visual Studio Visual Studio
WEB-client WEB-client
Customer X area Customer Y area
Separation on own network
segments and with virtual servers
needed due to ensure security
requirements
DB RTC RQM Build/Test
© 2010 Tieto Corporation

20. Environment setup
Eclipse Stakeholder WEB-GUI
IDE
Design Teams
Build Regression test
Test Team
Rational Rational
Team Quality
Concert® Manager®
Database, WEB-server
Infrastructure as a Service
Backup Storage Network Hardware Hardware Server Monitoring
Virtualization Operations
© 2010 Tieto Corporation

21. Thank you
Tieto R&D IT and labs
Per Engman
Business Developer
Tieto, Product Engineering Solutions
Per.engman@tieto.com
© 2010 Tieto Corporation