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Facility Management & Smarter Buildings - PCTY 2011
- 2. Bartosz Soroczyński
IBM, Sales Executive, Worldwide Service Management Tiger Team
IBM, Worldwide Facility Management Steering Committee
Chairman of the International Facility Management Association (Poland)
Lecturer on FM / Economy at the Warsaw University
Lecturer on FM / Economy at the Warsaw School of Economics (SGH)
Involved in hundreds AM/FM/MM/PM/SM projects
in different sectors over the last dozen or so years
Certified maintenance manager, real estate broker, facility manager,
property manager, strategic business consultant
2 © 2011 IBM Corporation
- 3. Maximo + Tririga
IBM Maximo TRIRIGA
Datacenter Space & Energy and Real Estate
Operations Service Capital Project
Infrastructure Facilities Environment Portfolio
Management Management Management
Management Management Sustainability Management
• Facilities • Space, power • Strategic RE
• Space • Condition
• Asset mgmt service desk and cooling • Utility tracking portfolio
utilization assessment
• Work mgmt • Service level optimization • Environmental planning
• Capacity • Capital planning
• Inventory mgmt agreements • Allocation opportunity • Budgeting &
planning • Budgeting
• Supply chain • Contracted planning analysis forecasting RE
• Move, add, • Construction
• Contracts services • Move, Add, • Carbon output expense drivers
change estimates
• Key mgmt • Customer Change measurement • Lease &
• Reservations • Project mgmt
billing • Cable mgmt contract admin
3 © 2011 IBM Corporation
- 4. Multidimensional matrix representing the cash flow of the entire portfolio
(what is the capitalization of the portfolio – discounted cash flows and profit generated)
Facility 001
Facility 002
Facility . . .
Facility . . .
Facility . . .
Facility n
Service 001 (e.g. Cleaning)
Service 002 (e.g. Security)
Service . . .
Service . . .
Service . . . Third dimension - cash flows [long term]
Service n
© 2011 IBM Corporation
- 5. +400 BIFM areas of interest (FM)
MANAGEMENT POLICY & ADMINISTRATION
HEALTH & SAFETY MANAGEMENT & MAINTENANCE
FIRE PROTECTION MANAGEMENT & MAINTENANCE
SECURITY MANAGEMENT & MAINTENANCE
LANDLORD & TENANT / OCCUPIER ASSET MANAGEMENT (PROPERTY)
SUSTAINABLE PRACTICE MANAGEMENT
ASSET MANAGEMENT (FURNITURE & EQUIPMENT)
INFORMATION TECHNOLOGY MANAGEMENT & MAINTENANCE
COMMUNICATIONS SYSTEMS MANAGEMENT & MAINTENANCE
FRONT OF HOUSE SERVICES
UTILITIES & ENERGY SERVICES MANAGEMENT
ELECTRICAL SERVICES MAINTENANCE
MECHANICAL SERVICES MAINTENANCE
LIFTS, ESCALATORS & HOISTS MAINTENANCE
BUILDING FABRIC & SITE MAINTENANCE
PROJECTS, MAINTENENANCE, MOVES & SMALL WORKS MANAGEMENT
SECURITY SERVICES
CLEANING SERVICES (EXTERNAL)
CLEANING SERVICES (INTERNAL)
CLEANING SERVICES (WINDOWS)
REPROGRAPHICS, PRINTING & STATIONERY SERVICES
CATERING SERVICES
VENDING SERVICES
TRANSPORT SERVICES
HORTICULTURAL SERVICES
5 © 2011 IBM Corporation
- 6. Methodology
FM
FM
Identifying key
Identifying key Services
Services
services (ext/int)
services (ext/int) catalog
catalog
Preparation
Preparation SLA contracts
SLA contracts
of contracts
of contracts
Tracking and
Tracking and KPIs, Reports,
KPIs, Reports,
monitoring
monitoring Analytics
Analytics
effectiveness
effectiveness
Automation
Automation
Proactive
Proactive Escalations
Escalations
management
management Collaboration
Collaboration
6 © 2011 IBM Corporation
- 7. Supporting Strategic Initiatives
Business Model Change
Restructuring
Consolidation
Outsourcing
Insourcing
Energy Management
Purchasing Groups
Monitoring = Management
7 © 2011 IBM Corporation
- 8. TRIRIGA extends IBM Maximo success in IBM Smarter Planet initiatives
with key functionality for Intelligent Buildings solutions
TRIRIGA >
Maximo >
TRIRIGA >
Maximo >
TRIRIGA
Maximo >
Maximo >
TRIRIGA >
TRIRIGA >
TRIRIGA
Maximo >
8 © 2011 IBM Corporation
- 9. The Green Sigma™ Coalition
10 Companies (so far) working together to co-create a Smarter Planet, Smarter Cites, Smarter
Buildings
– Accelerating the move toward sustainable enterprises
– Collaborating on showcase projects to drive quick ROI & continuous improvement
– Enabling public & private enterprises to reduce energy, water, waste and GHG
Emissions… across the value chain. Saving money, time and resources.
9 © 2011 IBM Corporation
- 10. IBM Intelligent Building Management (eGA 9th of June, 2011, NY)
Lower energy Improved operating Greater occupant safety & Higher Improved revenue
Lower energy Improved operating Greater occupant safety & Higher Improved revenue
costs efficiency satisfaction utilization performance
costs efficiency satisfaction utilization performance
Solution Sets
Energy Management Facility Operations Space Management
• Energy Consumption & • Asset & Work Mgmt
Optimization • Occupancy
Management
• Portfolio Management
• Carbon Management
• Utilization Planning
• Maintenance
• GHG Emissions • Space Optimization
Tracking • Condition Monitoring
Core Capabilities
Analytics Reporting and Event Optimization
Dashboards Management
Aggregation and Equipment and Systems IT Security
Warehousing Monitoring
10 © 2011 IBM Corporation
- 11. What’s in IBM’s Smarter Building solution
Products
IBM Maximo EAM
IBM Tivoli Monitoring for Energy Management
IBM Mashup Center
IBM Netcool OMNIbus & Impact
IBM Tivoli Access Manager
iLog JRules Combined as a Single
Maximo Product
+
OOTB Content
Dashboards for Energy & Facilities Management
BMS Connectors
Energy Optimization rules
+
Delivered as a SW Virtual Appliance
Unique instance of each product
11 © 2011 IBM Corporation
- 12. Out of the box content improves Time to Value
Dashboards Analytics Adapters
Executive Page Platform + Content Adapters/Agents
Executive Scoreboard iLog JRules JCI Metasys
Energy Costs Trend
Energy Consumption Trend 18 Analytics included with the Siemens Apogee
Space Utilization Trend solution for highest energy-
OPC (generic) adapter
CO2 Emissions Trend consuming equipment
Schneider Continuum*
Energy Page Examples
(immediately after GA)
Scoreboard AHU-cooling – low building
Usage Chart Tridium**
zone temperature
Usage List (planned for out of cycle in 2H
Usage (Chart/List) Filter AHU operating in override 2011)
Alerts Page AHU operating outside of
Scoreboard normal operating hours
Custom agents
Chart AHU cooling or heating value
List 3-5 months development
open when outside air
(Chart/List) Filter temperature is greater than or
Work Orders Page less than threshold
Scoreboard and more……..
Chart
List
(Chart/List) Filter
12 © 2011 IBM Corporation
- 13. A practical approach to energy management across domains
Infrastructure
Domain:
INFORMATION
TECHNOLOGY
ENERGY MANAGEMENT
FACILITIES &
PROPERTY
DISCOVER MANAGE OPTIMIZE REPORT
ASSETS Measure, collect, and Monitor, trend, Optimize assets Track and verify
benchmark energy and manage and infrastructure energy efficiency
information to identify energy to control for energy for compliance and
opportunities costs and risks efficiency stakeholders
Typical Implementation Time 0 - 3 months 3 - 6 months 6 - 9 months On-going
13 © 2011 IBM Corporation
- 15. Recommended Solution Map
maximo
Work and Asset Management Finance & Accounting
Preventive
Asset Investment
Maintenance & Warranty Tracking Capital Planning General Ledger
Planning
Inspections
Unscheduled & Labor Cash
Work Scheduling Budgeting
Repair Management Management
Payroll Accounts Payable
Decision Support Spare Parts
Asset &
Key Performance Inventory
Component
Indicators Management
Analysis Purchasing
Management Inventory Contract
Warehousing Procurement
Reports Analysis Management
15 © 2011 IBM Corporation
- 16. Service Provider Business Model
Weekly / Monthly
Space Usage
by User/Customer/Department
Buy From (Pay)
Assign / Schedule
Service Provider Assign
Internal Resources External Resources
Customer Agreement
Customer
Department Customer
Department
Uses Uses
Asset Asset
Asset Asset
Asset Asset
16 Space Space © 2011 IBM Corporation
- 17. IFMA
Maximo
BIFM
BIM
BOMA Process and
LEED Asset data
Example: EVS 807:2010
Autodesk Revit
Building Model
Non-Visual
Linked Keys
NavisWorks
ActiveX
Visual Visual (AutoDesk)
Model
Web server
17 © 2011 IBM Corporation
- 18. COLLABORATION AUTOMATION
PROCESS
MANAGER
Approved Montly Drawings
Charge Backs Work Orders
PROCESS
BUYER
OWNER
PROCESS
EXECUTION
Bills
© 2011 IBM Corporation
- 19. Heritage Value of Enterprise Asset Management
Reduce downtime Maximize output Improve planning
& scheduling
Manage
Highest
risk
reliability
Retain
Knowledge
Compliance Maximizing Limited
Framework Return on Resources
Assets
Visibility
Reduce
Lowest labor costs
cost
Comply with
Regulations
Reduce Inventory
19 © 2011 IBM Corporation
- 20. Extended End2End Business Value
Energy Cost Reduction,
Automation (alerts/events from the BMS are automatically converted into Work Requests with different priorities etc.,
time savings, response time, user satisfaction),
Optimize Preventive Maintenance (e.g. analyze the utilization of lifts in different sections of the building,
then change the scope and intervals of maintenance),
Event correlation (time savings on root cause identification, faster fix times, better MTTF, better MTBF, deeper FMEA, etc.),
Security (Automated Work Requests for any security breaches discovered by the sensors in different sections
of the building),
Holistic view on energy demand (When, why, how much --> the better we forecast the demand the better prices we can get
from the energy supplier),
SLA enforcement:
– measure the up-time of priority assets covered with availability SLAs, etc.,
– correlate planned activities e.g. cleaning/security done by outsourcing companies with the actual work completed on
assets or in the different locations,
Risk management (sensor reading from top priority assets and trend analysis allows the users to forecast emergency
situations),
End user satisfaction (how happy the users are because of the quality of the air in the office, humidity, temperature, etc.),
User behavior improvements ("remember to switch off the lights the next time", etc.),
Call center utilization (less incidents reported),
Collaboration (BMS using IIBM as a gateway for e-mail, SMS, BlackBerry, iPhone etc.),
Operations cost reduction (all the O&M expenses).
20 © 2011 IBM Corporation
- 21. Contact details
Bartosz Soroczyński IBM Polska Sp. z o.o.
Sales Executive ul. 1 Sierpnia 8, skr. poczt. 12
Worldwide Service Management 02-134 Warszawa, Poland
Tiger Team
Mobile: +48 693 93 52 39
bartosz.soroczynski@pl.ibm.com
www.ibm.com/pl
21 © 2011 IBM Corporation
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