Presentation från IBM Smarter Business 2011. Spår: Driv effektiviteten i verksamheten. Learn how IBM Integrated Service Management provides smarter solutions and the expertise you need to design, build and manage a dynamic infrastructure that enables you to improve service, reduce cost and manage risk. Talare: Matt Roseblade - Consultant – SWG Services for Tivoli – IBM. Mer information på www.smarterbusiness.se