Telematics is a mobile resource management solution that allows organizations to streamline processes and reporting using mobile devices. It enables real-time collection, credit investigation, and location tracking. Field agents can access job orders and update information in real time via their mobile devices. Images and payments can also be captured and recorded to the central server in real time. Location data is recorded to monitor field agents' performance and location history. The system aims to improve efficiency, cash flow visibility, and security through real-time mobile integration and reporting.

1. Silicon Valley – Manila - Tokyo
MOBILE RESOURCE
MANAGEMENT
www.community.ictvglobal.com/mobileresourcemanageme
nt

2. SYSTEM OVERVIEW
Telematics is a Mobile Resource Management Solution. It maximizes
the use of todays mobile devices to streamline an organizations
process and reporting. Information captured in any place accessible
via Telco Service provides can be made available for management
review in real time.
oReal Time Collection
oReal Time Credit Investigation
oRealtime Location Tracking

3. Summary of Benefits & Features
o Reduce your operating expenses through iWorks real time dispatch of collection, property
appraisal and/or credit investigation job orders. Your field agent doesn’t have to report to
your office to get the list and details of their assignment. It will be accessible in real time via
their Telematics equipped mobile devices.
o Be in Control of your Cash Flow as you view your field agents collection in real time.
Collections from the field can now be posted in the central Telematics server as it happens.
o Give your client security as your field agents generate receipts in real time as they collect
payments. This will also help ensure that payments collected are properly recorded and
tracked from your Central Telematics server.
o Capture Images and record them to your Central server in Real Time to provide a more
accurate description of a property and/or situation in relation to Assessed Property or Client
Investigation activity.
o Monitor your Field Agents performance through iLocate productivity report that captures
your field agents response time, activities and locations trail. You can even view your field
agents location in real time or location trail for a specified period.
o Automatically Capture your Agents Time Entries through iLocate mobile time & attendance.
Your field agents simply have to login and process Job Orders using Telematics and the system
will record their time in and/or time out for the day together with their location trail.
www.telematics.com

4. SYSTEM ARCHITECTURE

5. Real Time Collection
iWorks Telematics enables your organization to dispatch collection job
orders to field agents in real time. Field agents will be alerted through
their mobile devices once Job Orders are assigned to them. They can
then collect payments due and post the payments made to the central
system for real time recording.
oProvision to link your Loans System to create Collection Job Orders via
handoff file upload or web service interface
oBuilt in Artificial Intelligence to define rules for Job Order Allocation
oMobile Application for real time display and processing of Collection
Job Orders
oMobile printer connected to Telematics for real time printing of
receipt
oProvision to link your Loans System to post Collections either via
handoff file upload or web service interface

6. Collection –Mobile App
Job Orders are assigned and accessed by Field Agents through their Telematics
mobile application. Relevant information critical for collection are displayed
in real time. Details of payment will be posted in real time through the
Telematics mobile application. Receipts will be generated using a hand held
printer that is connected to the mobile device through blue tooth.
Access Telematics in real time via
secured Connection and collect
payments based on job orders
Print and Issue Official Receipt using
a portable printer device.

7. Real Time Credit Investigation
iWorks Telematics enables your organization to dispatch credit
investigation job orders to field agents in real time. Field agents will be
alerted through their mobile devices once Job Orders are assigned to
them. They can then accept assignment and process the Job Order in
real time.
oProvision to link your Loans System to create Credit Investigation Job
Orders via handoff file upload or web service interface
oBuilt in Artificial Intelligence to define rules for Job Order Allocation
oMobile Application to accept and process of Credit Investigation Job
Orders in real time
oCapture images via the Telematics mobile device and transmit them
to the central server
oProvision to link your internal system to post Credit Investigation
results either via handoff file upload or web service interface

8. Credit Investigation–Mobile
Job Orders are assigned and accessed by Field Agents through their Telematics
mobile application. Relevant information critical for credit investigation are
displayed in real time. Details of credit investigation will be recorded in real
time through the Telematics mobile application. There is also an option to
capture images and save it to the central Telematics server.

9. Credit Investigation–Images
Field Agents have an option to take photos relevant to it’s Credit Investigation
process and save those images into the central Telematics server.

10. Real Time Property Appraisal
iWorks Telematics enables your organization to dispatch property
appraisal job orders to field agents in real time. Field agents will be
alerted through their mobile devices once Job Orders are assigned to
them. They can then accept assignment and process the Job Order in
real time.
oProvision to link your Loans System to create Property Appraisal Job
Orders via handoff file upload or web service interface
oBuilt in Artificial Intelligence to define rules for Job Order Allocation
oMobile Application to accept and process of Property Appraisal Job
Orders in real time
oCapture images via the Telematics mobile device and transmit them
to the central server
oProvision to link your internal system to post Property Appraisal
results either via handoff file upload or web service interface

11. Property Appraisal–Mobile
Job Orders are assigned and accessed by Field Agents through their Telematics
mobile application. Relevant information critical for property appraisal are
displayed in real time. Field agents will also conduct their property appraisal
and update relevant information in real time through the Telematics mobile
application.
The system also includes a GPS tracking feature to aid the field agent in terms
of verifying the property location (subject to the accuracy of the 3 rd party GPS
tools used in the mobile phone).
There is also a provision for capturing images of the property which is very
useful in describing property improvements.

12. Real Time Location Tracking
iLocate Telematics enables your organization to monitor your field
agents location in real time.
oField agents GPS location via the Telematics mobile device are posted
into the central server based on a pre defined interval.
oBank supervisor and executives can view real time agent location via
the Telematics console web application interface.
oProvision to generate Daily Time Record/Activity List based on
transaction and location audit trail

13. Location Tracking- Map
Agent location are recorded in the central Telematics server based on their
GPS Location. Recorded information can be used to view agents current
location and / or review location trail.

14. Location Tracking- Audit Trail
All activities performed by field agents are recorded in an audit trail. The
information recorded includes agents current location at the time the
transaction was processed.

15. contact us:
Silicon Valley – Manila - Tokyo
marcom@ictv.
ph
MOBILE RESOURCE
MANAGEMENT
www.community.ictvglobal.com/mobileresourcemanageme
nt