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Challenges of BYOD and
Mobile File Management (MFM)
• Sergey Malgin, Acronis Country
Manager in RU&CIS

© 2013

1
Mobility in the Enterprise
Enterprises adopt Mobility at blistering pace driven by Bring Your Own
Device (BYOD) trend.
Only in Q4 2012 Apple® Inc. sold
“

”

“

”
Source: Apple Reports Fourth Quarter Results, Press Release 10/25/2012

Enterprise users demand a simple way to access, share & collaborate
on files on multiple devices including the mobile devices they purchase
for personal use.
By 2017 Gartner predicts that half of all companies will actually require
employees to use their own mobile devices for work
© 2013

2
BYOD Benefits and Challenges
• Significant benefits for the Enterprise
‒
‒
‒
‒

Greater productivity
Faster, more informed decision-making
Business process improvements
Improved employee morale and flexibility

• Significant challenges for IT
‒
‒
‒
‒

Satisfying end-user demands
Managing complex, modern infrastructure
Maintaining required levels of security
Doing all of this with limited budget & staff

© 2013

3
Mobility terminology
• Mobile Device Management (MDM) is a software that secures,
monitors, manages and supports mobile devices and typically
includes over-the-air distribution of applications, data and
configuration settings
• Mobile File Management (MFM) is a software that allows
businesses to manage transfers and storage of corporate files and
other related items on a mobile device, and allows to oversee user
access

© 2013

4
Challenges and Mobile File Access problem
While being easy to use and improving
performance, popular tablets and
smartphones:
•Are powered by platforms not traditionally
deployed in the Enterprise.
•Lack the ability to natively communicate with
IT infrastructure.
•Do not meet all the critical enterprise
requirements, such as management, security
or compliance.
•Mobile devices have no native method to
retrieve files from corporate servers,
SharePoint and NAS devices, or store files on
the device.
•Many solutions do not adequately meet the
needs of both the end-user and enterprise IT.

© 2013

5
BYOD security is a problem*

Source: Acronis 2013 Data Protection Trends Research. 2013

© 2013

6
Customer needs
Accessing and syncing files between
devices – laptops, desktops, smart
phones and tablets.

Laptop

Desktop

© 2013

Tablet

Sharing and collaborating on files
with both internal and external
constituents.

Smartphone

7
Use cases – what is needed?
• Senior Executives are early adopters of Tablets and Smartphones in
the Enterprise, looking for access to corporate files for review,
presenting, decision-making.
• Sales people are frequently on-the-go from one Partner & Customer
meeting to another, looking at Tablet as valuable tool to present the
product.
• Employees have high demand for “paperless” meetings, looking at
Tablet as valuable tool to work together and replace paper
documents.

© 2013

8
Challenge
• No native iOS/Android solution for
managing corporate documents and
distribute files.
• Rely on workaround solutions by moving
corporate files outside of corporate
environment or another unsecure
consumer cloud-based solutions.
• Require access to the most up-to-date
collateral. No native ability to keep files
updated once document changes on
corporate servers.

© 2013

9
The solution – MFM system
• Documents on mobile devices are secured through the
corporate file servers. Mobility power and freedom is
maximized.
• Sales reps get central automated content delivery and
access to the most up-to-date information anytime,
anywhere. Documents on the mobile devices are secure.
• Employees use shared folders on corporate server to
collaborate on files, which can be copied to the mobile
device, edited and saved back, so that everyone has
latest version.
• Users can create meeting folders to upload meeting
materials, while corporate data remains secure.

© 2013

10
File Sharing and Syncing
• Enterprise File Sharing and Syncing delivers significant benefits to
the Enterprise – improved security, greater information access,
increased teamwork and more collaborative employees.
• Enterprise users demand:

Laptop

Ability to share and collaborate on
files

© 2013

Desktop

Tablet

Smartphone

Ability to access and sync files
between devices
11
5 tips to practice safe BYOD in your
organisation
• Create a mobile device security strategy
• Stop making exceptions to your policy
• Make “safe BYOD” everyone’s responsibility
• Prepare for the coming of Apple
• Don’t underestimate the dangers of public clouds

© 2013

12
www.acronis.com
@acronis

© 2013

13
WHAT DOES THE BYOD POLICY REQUIRE?

© 2013

14
Additional slides

© 2013

15

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IDCEE 2013: Challenges of BYOD and Mobile File Management (MFM) - Sergey Malgin (Senior Country Manager for CIS @ Acronis)

  • 1. Challenges of BYOD and Mobile File Management (MFM) • Sergey Malgin, Acronis Country Manager in RU&CIS © 2013 1
  • 2. Mobility in the Enterprise Enterprises adopt Mobility at blistering pace driven by Bring Your Own Device (BYOD) trend. Only in Q4 2012 Apple® Inc. sold “ ” “ ” Source: Apple Reports Fourth Quarter Results, Press Release 10/25/2012 Enterprise users demand a simple way to access, share & collaborate on files on multiple devices including the mobile devices they purchase for personal use. By 2017 Gartner predicts that half of all companies will actually require employees to use their own mobile devices for work © 2013 2
  • 3. BYOD Benefits and Challenges • Significant benefits for the Enterprise ‒ ‒ ‒ ‒ Greater productivity Faster, more informed decision-making Business process improvements Improved employee morale and flexibility • Significant challenges for IT ‒ ‒ ‒ ‒ Satisfying end-user demands Managing complex, modern infrastructure Maintaining required levels of security Doing all of this with limited budget & staff © 2013 3
  • 4. Mobility terminology • Mobile Device Management (MDM) is a software that secures, monitors, manages and supports mobile devices and typically includes over-the-air distribution of applications, data and configuration settings • Mobile File Management (MFM) is a software that allows businesses to manage transfers and storage of corporate files and other related items on a mobile device, and allows to oversee user access © 2013 4
  • 5. Challenges and Mobile File Access problem While being easy to use and improving performance, popular tablets and smartphones: •Are powered by platforms not traditionally deployed in the Enterprise. •Lack the ability to natively communicate with IT infrastructure. •Do not meet all the critical enterprise requirements, such as management, security or compliance. •Mobile devices have no native method to retrieve files from corporate servers, SharePoint and NAS devices, or store files on the device. •Many solutions do not adequately meet the needs of both the end-user and enterprise IT. © 2013 5
  • 6. BYOD security is a problem* Source: Acronis 2013 Data Protection Trends Research. 2013 © 2013 6
  • 7. Customer needs Accessing and syncing files between devices – laptops, desktops, smart phones and tablets. Laptop Desktop © 2013 Tablet Sharing and collaborating on files with both internal and external constituents. Smartphone 7
  • 8. Use cases – what is needed? • Senior Executives are early adopters of Tablets and Smartphones in the Enterprise, looking for access to corporate files for review, presenting, decision-making. • Sales people are frequently on-the-go from one Partner & Customer meeting to another, looking at Tablet as valuable tool to present the product. • Employees have high demand for “paperless” meetings, looking at Tablet as valuable tool to work together and replace paper documents. © 2013 8
  • 9. Challenge • No native iOS/Android solution for managing corporate documents and distribute files. • Rely on workaround solutions by moving corporate files outside of corporate environment or another unsecure consumer cloud-based solutions. • Require access to the most up-to-date collateral. No native ability to keep files updated once document changes on corporate servers. © 2013 9
  • 10. The solution – MFM system • Documents on mobile devices are secured through the corporate file servers. Mobility power and freedom is maximized. • Sales reps get central automated content delivery and access to the most up-to-date information anytime, anywhere. Documents on the mobile devices are secure. • Employees use shared folders on corporate server to collaborate on files, which can be copied to the mobile device, edited and saved back, so that everyone has latest version. • Users can create meeting folders to upload meeting materials, while corporate data remains secure. © 2013 10
  • 11. File Sharing and Syncing • Enterprise File Sharing and Syncing delivers significant benefits to the Enterprise – improved security, greater information access, increased teamwork and more collaborative employees. • Enterprise users demand: Laptop Ability to share and collaborate on files © 2013 Desktop Tablet Smartphone Ability to access and sync files between devices 11
  • 12. 5 tips to practice safe BYOD in your organisation • Create a mobile device security strategy • Stop making exceptions to your policy • Make “safe BYOD” everyone’s responsibility • Prepare for the coming of Apple • Don’t underestimate the dangers of public clouds © 2013 12
  • 14. WHAT DOES THE BYOD POLICY REQUIRE? © 2013 14

Notas del editor

  1. Creating a mobile device security policy doesn’t have to be complicated, but it needs to encompass devices, data and files. There are a number of simple things you can do, like require users to key-lock their devices with password protection. Surprisingly, only 31% of businesses are enforcing this. 68 % use VPN or secure gateway connections across networks and systems, and 52 % use Active Directory and/or LDAP. 2. We all know that rules are not meant to be broken; so why aren’t businesses taking their own mobile device policies seriously? 41% do have a BYOD policy in place. Kudos to them. But nearly 25% make exceptions to policy rules. 3. 80% of businesses have not trained employees to understand BYOD privacy risks. 4. 65% OF BUSINESSES WILL SUPPORT MACS IN THE NEXT 10 MONTHS AND 75% IN THE NEXT TWO YEARS. 5. 67% of businesses do not have a policy in place that specifies sharing corporate files in a public cloud.
  2. On the other end of the spectrum, 31% of businesses strictly forbid the use of personally-owned devices to access corporate networks. This is not realistically sustainable, and will force employees to work around corporate policies and rules. Not good.