9. Conversation is QUEEN
• Attitude : Be Social, not just Professional
– Listen before you speak
– Transparency & Honesty
– Share before Selling
– Be Personable, Not Personal
10. Conversation is QUEEN
• Response : Know what you are in for
– Form a task force
– Develop a Response Strategy Map
– See criticism as an opportunity
11.
12. Community is your ARMY
– Where?
• Niche Business-Social Network
• Community of selected stakeholders
• Staff network
– How? (Crowd Sourcing)
• Collaboration
• CRM
• Virtual Workplace/Boardroom discussion
13. Corporate Challenges
• CEO Blog – Personal Branding in B2B business
• Internal communication – Staff dialogue
• System integration (is everyone else ready?
• Social Media policy (corporate governance)
• KPI and Dashboard leading to ROI (How are
we measured?)
14. Compatibility is your KINGDOM
• Mobile versions (iphone/ipad/Desktop)
• Open ID : Sign up made simple
• Foursquare : Location based marketing with
feedback
• Twitter : Open Chat 24/7 (forget email, let’s
open up the chat!)
15. Andrew Chow a.k.a Ideasandrew
Social Networking
Facebook - http://www.facebook.com/#!/AndrewChowKokWah
Plaxo http://ideasandrew.myplaxo.com/
Linkedin - http://sg.linkedin.com/in/ideasandrew
Social Media Sharing
Flickr Collection - http://www.flickr.com/photos/ideasandrew/
Youtube Channel - http://www.youtube.com/user/ideasandrew
Slideshare - http://www.slideshare.net/ideasandrew
Podomatic - http://ideasandrew.podomatic.com
Social Blogging / Micro-blogging
Twitter - http://twitter.com/Ideasandrew
Wordpress – www.andrewchow.sg
Social Collaboration
Wikipedia - http://en.wikipedia.org/wiki/User:Ideasandrew
Meet up - http://www.meetup.com/members/11966314/
More than 200 interviews/feature in 6 years from local and international media