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RSM handheld computer workshop – 2004 January 26. Handout, page 1 of 3


Databases
HanDBase is a fully featured relational database. The “relational” bit means it can elegantly handle complex
information, and is the standard for database programs on PCs. To have squeezed these capabilities into the
confines of a PDA was impressive in the early days of underpowered Palm models. Pervious versions have
efficiently handled data creation, storage and searching. Through the infrared beam, beaming and printing were
also possible. The new version improves the interface for all these features, making most tasks easier, or simpler.
http://www.handheldsfordoctors.com/learn/organisation/handbase3review.htm

Database fields
Text                    Integer                   Float                   Pop-Up                    Check-Box
Unique                  Image                     Date                    Time                      Heading
Link                    Linked



Example form
How would you design these in HanDBase?

1. Patient details: name, date of birth, ID, sex, ward, bed, etc.

2. Blood results: RBC, Hb, MCV, WCC, date, time, etc.

Security
NHS Information Authority Security Toolkit
The toolkit is available from Tom Lillywhite tom.lillywhite@nhsia.nhs.uk, version 3.0 has just been released. A
good (ie short) introduction to the UK Government's Risk Analysis and Management Method (CRAMM) is
available at http://www.gammassl.co.uk/topics/hot5.html.

Risk Analysis
Risk is normally defined as the chance or likelihood of damage or loss. In CRAMM this definition is extended to
include the impact of damage or loss. That is, it is a function of two separate components, the likelihood that an
unwanted incident will occur and the impact that could result from the incident.

Risk Analysis involves identifying and assessing risks to data and the information system and network which
support it. Typical risks include:

•   data being lost, destroyed or wiped

•   data being corrupted

•   data being disclosed without authority

•   data being interfered in various ways during transmission.

The processes involved in risk analysis are identifying assets, valuing the assets, threats and vulnerabilities, and
then calculating the risk.

1. Assets – Physical assets; End user services; Software assets; Data assets
RSM handheld computer workshop – 2004 January 26. Handout, page 2 of 3


2. Threat and vulnerabilities

        •Masquerading of User Identity (by insiders; by contracted service providers; by outsiders)
        •Unauthorised use of an application
      • Introduction of damaging or disruptive software
      • Misuse of system resources
      • Communications infiltration; interception; manipulation; failure
      • Repudiation
      • Embedding of malicious code
      • Accidental mis-routing
      • Technical failure of host; storage facility; print facility
      • Technical failure of network distribution component; gateway; management or operation host;
         interface; service
      • Power failure
      • Air conditioning failure
      • Application software failure
      • Operations error
      • Maintenance error (software; hardware)
      • User error
      • Fire; water damage; natural disaster
      • Staff shortage
      • Theft by insiders; outsiders
      • Willful damage by insiders; outsiders
      • Terrorism
3. Countermeasures

Further reading
•   Installing and Implementing a Computer-based Patient Record System in Sub-Saharan Africa: The Mosoriot
    Medical Record System. Joseph K. Rotich et al, Journal of the American Medical Informatics Association
    10:295-303 (2003).
    Abstract: The authors implemented an electronic medical record system in a rural Kenyan health center. Visit
    data are recorded on a paper encounter form, eliminating duplicate documentation in multiple clinic logbooks.
    Data are entered into an MS-Access database supported by redundant power systems. The system was
    initiated in February 2001, and 10,000 visit records were entered for 6,190 patients in six months. The authors
    present a summary of the clinics visited, diagnoses made, drugs prescribed, and tests performed. After system
    implementation, patient visits were 22% shorter. They spent 58% less time with providers (p < 0.001) and
    38% less time waiting (p = 0.06). Clinic personnel spent 50% less time interacting with patients, two thirds
    less time interacting with each other, and more time in personal activities. This simple electronic medical
    record system has bridged the quot;digital divide.quot; Financial and technical sustainability by Kenyans will be key to
    its future use and development.

•   HanDBase tutorials at http://www.ddhsoftware.com/support.html

•   QEH hematology department – chapter 12 of “Handheld computers for doctors” and as a paper: Mohammad
    Al-Ubaydli, Laura Deans: Introduction Of Handheld Computers Into The Haematology Department Of A
    District General Hospital. The Internet Journal of Pediatrics and Neonatology. 2003. Volume 3 Number 1.
    http://www.mo.md/id155.htm

•   QEH family practice – chapter 13 of “Handheld computers for doctors”. We discussed with the GPs instances
    when the practice's reliance on paperwork was most irritating to the doctors. Three areas became apparent: 1
RSM handheld computer workshop – 2004 January 26. Handout, page 3 of 3


    - The personal development plan; 2 - Tracking of expenses; 3 - The cataloguing of useful clinical literature.
    http://www.handheldsfordoctors.com/book/text/chapter13.htm

•   QEH internal medicine department – chapater 14 of “Handheld computers for doctors”. Like many hospitals
    in the UK, this one has been trying to cope with the reduction in junior doctors' hours. Reducing hours means
    increasing reliance on the shift system; more shifts mean more handovers; and handovers carry with them the
    risk of reducing continuity of care. The consultants asked whether handhelds could assist in providing this
    continuity.
    http://www.handheldsfordoctors.com/book/text/chapter14.htm

•   Security Engineering: A Guide to Building Dependable Distributed Systems, by Ross Anderson. John Wiley &
    Sons Ltd, 2001. Excellent book on all aspects of security peppered with hilarious anecdotes. Chapter 3 on
    passwords and chapter 8 on the BMA security model are particularly useful for clinicians.
    http://www.cl.cam.ac.uk/~rja14/book.html

•   DatePak allows you to share calendars with the rest of your team. It is a simple idea, but it solves a big
    problem well. When junior doctors join a hospital, they are inundated with leaflets about teaching sessions.
    They are also advised to constantly check several locations where new information about teaching sessions
    will be announced. Of course, doctors have a busy schedule, and they are not expected to be able to attend
    every session. But with such an intensive training, it is a real shame to miss sessions through not being aware
    of the schedule. DatePak helps avoid this.
    http://www.handheldsfordoctors.com/learn/organisation/datepak.htm

•   RepliGo is software that should be on every clinician's handheld but it is a little tricky to understand its
    significance at first. UK doctors trying to follow the National Service Frameworks (NSF) have two problems
    with their handheld computers. First, the NSF authors love to produce their documents in Adobe Reader
    format, known as PDF. Second, the Acrobat Reader program on handheld computers is awful. Cerience
    Corporation's RepliGo is the saviour. Adobe's programmers and the NSF's IT department would do well to
    learn from Cerience. Until they do, however, you can make use of RepliGo.
    http://www.handheldsfordoctors.com/learn/ebooks/repligo.htm

•   Palm Graffiti Alphabet printout – http://www.palmone.com/us/products/input/graffiti2_alphabet.pdf

Contact details
Dr Mohammad Al-Ubaydli, me@mo.md

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04.01.26.Handout

  • 1. RSM handheld computer workshop – 2004 January 26. Handout, page 1 of 3 Databases HanDBase is a fully featured relational database. The “relational” bit means it can elegantly handle complex information, and is the standard for database programs on PCs. To have squeezed these capabilities into the confines of a PDA was impressive in the early days of underpowered Palm models. Pervious versions have efficiently handled data creation, storage and searching. Through the infrared beam, beaming and printing were also possible. The new version improves the interface for all these features, making most tasks easier, or simpler. http://www.handheldsfordoctors.com/learn/organisation/handbase3review.htm Database fields Text Integer Float Pop-Up Check-Box Unique Image Date Time Heading Link Linked Example form How would you design these in HanDBase? 1. Patient details: name, date of birth, ID, sex, ward, bed, etc. 2. Blood results: RBC, Hb, MCV, WCC, date, time, etc. Security NHS Information Authority Security Toolkit The toolkit is available from Tom Lillywhite tom.lillywhite@nhsia.nhs.uk, version 3.0 has just been released. A good (ie short) introduction to the UK Government's Risk Analysis and Management Method (CRAMM) is available at http://www.gammassl.co.uk/topics/hot5.html. Risk Analysis Risk is normally defined as the chance or likelihood of damage or loss. In CRAMM this definition is extended to include the impact of damage or loss. That is, it is a function of two separate components, the likelihood that an unwanted incident will occur and the impact that could result from the incident. Risk Analysis involves identifying and assessing risks to data and the information system and network which support it. Typical risks include: • data being lost, destroyed or wiped • data being corrupted • data being disclosed without authority • data being interfered in various ways during transmission. The processes involved in risk analysis are identifying assets, valuing the assets, threats and vulnerabilities, and then calculating the risk. 1. Assets – Physical assets; End user services; Software assets; Data assets
  • 2. RSM handheld computer workshop – 2004 January 26. Handout, page 2 of 3 2. Threat and vulnerabilities •Masquerading of User Identity (by insiders; by contracted service providers; by outsiders) •Unauthorised use of an application • Introduction of damaging or disruptive software • Misuse of system resources • Communications infiltration; interception; manipulation; failure • Repudiation • Embedding of malicious code • Accidental mis-routing • Technical failure of host; storage facility; print facility • Technical failure of network distribution component; gateway; management or operation host; interface; service • Power failure • Air conditioning failure • Application software failure • Operations error • Maintenance error (software; hardware) • User error • Fire; water damage; natural disaster • Staff shortage • Theft by insiders; outsiders • Willful damage by insiders; outsiders • Terrorism 3. Countermeasures Further reading • Installing and Implementing a Computer-based Patient Record System in Sub-Saharan Africa: The Mosoriot Medical Record System. Joseph K. Rotich et al, Journal of the American Medical Informatics Association 10:295-303 (2003). Abstract: The authors implemented an electronic medical record system in a rural Kenyan health center. Visit data are recorded on a paper encounter form, eliminating duplicate documentation in multiple clinic logbooks. Data are entered into an MS-Access database supported by redundant power systems. The system was initiated in February 2001, and 10,000 visit records were entered for 6,190 patients in six months. The authors present a summary of the clinics visited, diagnoses made, drugs prescribed, and tests performed. After system implementation, patient visits were 22% shorter. They spent 58% less time with providers (p < 0.001) and 38% less time waiting (p = 0.06). Clinic personnel spent 50% less time interacting with patients, two thirds less time interacting with each other, and more time in personal activities. This simple electronic medical record system has bridged the quot;digital divide.quot; Financial and technical sustainability by Kenyans will be key to its future use and development. • HanDBase tutorials at http://www.ddhsoftware.com/support.html • QEH hematology department – chapter 12 of “Handheld computers for doctors” and as a paper: Mohammad Al-Ubaydli, Laura Deans: Introduction Of Handheld Computers Into The Haematology Department Of A District General Hospital. The Internet Journal of Pediatrics and Neonatology. 2003. Volume 3 Number 1. http://www.mo.md/id155.htm • QEH family practice – chapter 13 of “Handheld computers for doctors”. We discussed with the GPs instances when the practice's reliance on paperwork was most irritating to the doctors. Three areas became apparent: 1
  • 3. RSM handheld computer workshop – 2004 January 26. Handout, page 3 of 3 - The personal development plan; 2 - Tracking of expenses; 3 - The cataloguing of useful clinical literature. http://www.handheldsfordoctors.com/book/text/chapter13.htm • QEH internal medicine department – chapater 14 of “Handheld computers for doctors”. Like many hospitals in the UK, this one has been trying to cope with the reduction in junior doctors' hours. Reducing hours means increasing reliance on the shift system; more shifts mean more handovers; and handovers carry with them the risk of reducing continuity of care. The consultants asked whether handhelds could assist in providing this continuity. http://www.handheldsfordoctors.com/book/text/chapter14.htm • Security Engineering: A Guide to Building Dependable Distributed Systems, by Ross Anderson. John Wiley & Sons Ltd, 2001. Excellent book on all aspects of security peppered with hilarious anecdotes. Chapter 3 on passwords and chapter 8 on the BMA security model are particularly useful for clinicians. http://www.cl.cam.ac.uk/~rja14/book.html • DatePak allows you to share calendars with the rest of your team. It is a simple idea, but it solves a big problem well. When junior doctors join a hospital, they are inundated with leaflets about teaching sessions. They are also advised to constantly check several locations where new information about teaching sessions will be announced. Of course, doctors have a busy schedule, and they are not expected to be able to attend every session. But with such an intensive training, it is a real shame to miss sessions through not being aware of the schedule. DatePak helps avoid this. http://www.handheldsfordoctors.com/learn/organisation/datepak.htm • RepliGo is software that should be on every clinician's handheld but it is a little tricky to understand its significance at first. UK doctors trying to follow the National Service Frameworks (NSF) have two problems with their handheld computers. First, the NSF authors love to produce their documents in Adobe Reader format, known as PDF. Second, the Acrobat Reader program on handheld computers is awful. Cerience Corporation's RepliGo is the saviour. Adobe's programmers and the NSF's IT department would do well to learn from Cerience. Until they do, however, you can make use of RepliGo. http://www.handheldsfordoctors.com/learn/ebooks/repligo.htm • Palm Graffiti Alphabet printout – http://www.palmone.com/us/products/input/graffiti2_alphabet.pdf Contact details Dr Mohammad Al-Ubaydli, me@mo.md