1. Managing Conflicts Nick Graham Assistant Head of Legal & Democratic Services

2. Global Thermo-nuclear war Litigation Mediation Negotiation

3. Lawyer to Client ratio USA: 1 in 200 Japan: 1 in 9,000

4. 'Discourage litigation. Persuade your neighbors to compromise whenever you can. Point out to them how the nominal winner is often a real loser - in fees, and expenses, and waste of time. As a peacemaker the lawyer has a superior opportunity of being a good man . . . Never stir up litigation. A worse man can scarcely be found than one who does this.' Abraham Lincoln 'Notes on the Practice of Law'

5. The Court's approach to managing conflict COSTS & complexity

7. What is mediation? What are the benefits? How does it work?