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Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
“When you think about a brand, you don’t
mentally pull up a list of bullet points; you
either think ‘I love this company’ or ‘I
don’t.’ Ultimately, a brand is a shortcut to
a set of emotions… The Zappos brand
emanates from every employee. We make
an emotional connection person to
person, one interaction at a time.”
– Tony Hsieh
YOUR STAFF IS
YOUR BRAND
Beats, Brews and Bouncy Castles: Defining your library's culture
KNOW YOUR WHY
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
CULTURE IS THE
PERSONALITY OF A
COMPANY
Beats, Brews and Bouncy Castles: Defining your library's culture
OUR SHARED VALUES
Compassion for our customers and each
other
Passion for our product
Eagerness to learn
Optimistic attitude – we believe anything is
possible
Beats, Brews and Bouncy Castles: Defining your library's culture
“As you help and inspire others, you will
also be inspired. This job will
have you loving Monday
mornings again.”
Beats, Brews and Bouncy Castles: Defining your library's culture
“Everyone has their own personal
fashion style, and looking great tells
our customers that we care about our
work, and we project that through
our appearance and attitude.”
Beats, Brews and Bouncy Castles: Defining your library's culture
HOW CAN YOU
SUPPORT YOUR
ORGANIZATION’S
CULTURE?
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Zombie bowling picture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
Beats, Brews and Bouncy Castles: Defining your library's culture
WHAT WORDS
DESCRIBE YOUR
DREAM LIBRARY?
IF MY DREAM LIBRARY
WERE A BREW…

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Beats, Brews and Bouncy Castles: Defining your library's culture