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Marketing with                     Paths to delighting and engaging today's moms Laura Fortner EVP, Marketing & Insights CafeMom
CafeMom Knows Moms ,[object Object],	7MM UVs/mo, 20MM+ across CafeMom Network ,[object Object],	and gaming site  ,[object Object]
3MM pieces of original content 	posted each month ,[object Object],	games and licensed library of titles ,[object Object],[object Object]
Connecting with digital moms through emerging technologies
The role social media plays in moms’ lives
How to engage with moms in new environments
2010-2011 MOMINDEX measures the quality of moms' lives across five major dimensions
Quarterly perspectives
Partnership with Good Morning America MomIndex 1 Summer 2010 MomIndex 2 Fall 2010 Click to learn more about the MomIndex MomIndex 3 - Winter 2011 3
Understand Moms Mom Quality of Life Index - Overview ,[object Object],	quarterly barometer measuring moms’ quality of life ,[object Object],	kids, relationships, self, money, world ,[object Object],	to over 100 questions ,[object Object],	March 9-25, 2011, over 2200 respondents
Today’s Moms – New Environment A shift in mom trust means brands have go beyond traditional advertising approaches  to win in the new environment Just 7% of moms say they trust advertising messages from corporations 81% of moms say they trust friends and other moms like them for recommendations How can brands win with moms in a new environment? 1 2 3 Get Moms to Spread Your Message Understand Moms and their Challenges Add Value to  Moms’ Lives ,[object Object],[object Object]
 86% have enough quality time with their kids
 87% able to maintain good disciplineNew challenge for tween and teen moms – managing their mobile and socially networked kids 	81% taking measures to monitor child’s cell phone use 	93% taking measures to control child’s social network use 1
MomIndex4 - Relationships Relationships are still strong, though moms are short on time with their Significant Others, as well as with their friends ,[object Object]
average 4.4 hours/week – 38 min/day
Top relationship goal for the coming year:
spend more quality time with S.O.
63% not satisfied with the time they spend  	connecting with their friends ,[object Object],1
MomIndex4 - Self As summer approaches, just 31% of moms are  happy  with their appearance. ,[object Object]
89% looking to lose weight
Average weight loss goal of 21 lbs
51% of moms agree “my life is filled with stress and anxiety”
growing number of stressed moms since first MomIndex
2 out of 3 moms not satisfied with the amount of “me time”

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2011 05-i moms-momindex

  • 1. Marketing with Paths to delighting and engaging today's moms Laura Fortner EVP, Marketing & Insights CafeMom
  • 2.
  • 3.
  • 4. Connecting with digital moms through emerging technologies
  • 5. The role social media plays in moms’ lives
  • 6. How to engage with moms in new environments
  • 7. 2010-2011 MOMINDEX measures the quality of moms' lives across five major dimensions
  • 9. Partnership with Good Morning America MomIndex 1 Summer 2010 MomIndex 2 Fall 2010 Click to learn more about the MomIndex MomIndex 3 - Winter 2011 3
  • 10.
  • 11.
  • 12. 86% have enough quality time with their kids
  • 13. 87% able to maintain good disciplineNew challenge for tween and teen moms – managing their mobile and socially networked kids 81% taking measures to monitor child’s cell phone use 93% taking measures to control child’s social network use 1
  • 14.
  • 15. average 4.4 hours/week – 38 min/day
  • 16. Top relationship goal for the coming year:
  • 17. spend more quality time with S.O.
  • 18.
  • 19.
  • 20. 89% looking to lose weight
  • 21. Average weight loss goal of 21 lbs
  • 22. 51% of moms agree “my life is filled with stress and anxiety”
  • 23. growing number of stressed moms since first MomIndex
  • 24. 2 out of 3 moms not satisfied with the amount of “me time”
  • 25. Average 2.1 hours/week – 18 minutes a day!1
  • 26.
  • 27. 46% say can’t provide for their families in the way they want
  • 28. 93% taking money saving measures 1 47% of Moms cutting back spending on media
  • 29.
  • 30. 61% say Washington doesn’t understand problems of moms like me
  • 31. 32% think President Obama is doing a good job
  • 32. 26% believe US will be world superpower in 50 yrs
  • 34. 11% trust corporations to do the right thing
  • 35. 7% trust messages companies include in advertising
  • 36. 81% of moms trust friends and other moms like them for shopping and product recommendations 1
  • 37. MomIndex Score Our third Mom Quality of Life Index score was 75.0 1
  • 38. Add Value to Moms’ Lives Given what we now know about moms’ key challenges, how can brands add value to moms’ lives and impact overall life satisfaction?
  • 39.
  • 40. Happiness with kids is NECESSARY but NOT SUFFICIENT for high quality of life score2 13
  • 41. Add Value to Moms’ Lives The MainDrivers of Happiness for Moms CONNECTIONS strong relationships with friends & others outside of the home CONTROL the ‘master of their fate’-at home & everywhere else the to path happiness SELF EXPRESSION participate in activities, feel challenged, express talents 2 14
  • 42.
  • 43. How? Provide platforms that allow them to find friends and connect to other moms like them and opportunities to meet others through online and offline activities2
  • 44. Brands Improving Moms’ Lives: Connections Marketer implication - support programs that: 1. Enable Moms to make connections and strengthen relationships Sponsored Communities can bring moms together on topics relevant to them 2
  • 45.
  • 46. How? Provide relevant content and tools2
  • 47. Brands Improving Moms’ Lives: Control Marketer implication - support programs that: 2. Help Moms gain greater control on issues close to them by providing relevant content Sponsored Real Mom Tips and expert content provide real value to moms 2
  • 48.
  • 49. How? Provide experiences for moms to express themselves and feel challenged and engaged2
  • 50. Brands Improving Moms’ Lives: Self Expression Marketer implication - support programs that: 3. Provide experiences for moms to express themselves and feel challenged & engaged Sponsored experiences can empower moms to make a difference for causes they care about 2
  • 51.
  • 52. 62% of moms say would buy more from company adding value to her life beyond the typical product/service provided
  • 53. Happier moms are more influential:Brands Improving Moms’ Lives: Benefits / Dividends
  • 54.
  • 55. 82% of moms would provide feedback on what is said in advertising and marketing messages.
  • 56. 78% would spread the word about brands if given the opportunity to be a Brand Ambassador.3
  • 57.
  • 59. Self Expression1 2 3 Get Moms to Spread Your Message
  • 60.
  • 61.