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Global Product
  Strategies


    RAYMOND R. KOH
Global Product Strategies

              Local and International
                   Environment


                      Product            Firm’s
Competitive                             Internal
 Situation           Strategies
                                        Situation


                Customer Needs &
                     Price
                    Elasticity
                    RAYMOND R. KOH
What Is a Product ?
Product: A bundle of attributes
The Total Product
  Tangible attributes: materials, size, weight,
  design, packaging, performance, comfort
  Intangibles: brand image, styling, other benefits
  (installation, delivery, credit, warranty, after-sale
  service, return policy)



                      RAYMOND R. KOH
Product Related Global Drivers
 Demand Drivers
  Higher expectations
  More information
  Higher switching costs
  Full-service expectations




                     RAYMOND R. KOH
Product Related Global Drivers
 Supply Drivers
  Fast-paced innovations
  Frequent product modifications
  Manufacturing rationalization
  Outsourcing coordination
  Strategic Alliances




                    RAYMOND R. KOH
Global Product Decisions
   Existing Products
     Product phase-out
     Product modification
     Product introduction into new markets
     Product performance management
   New Product
     Product development
     Product introduction
     Product performance management
                   RAYMOND R. KOH
Global Product Development
  Standardization- developing same product
  for multiple countries
    Premise-- consumes share some
    common values, beliefs, and
    consumption patterns
    Advantages: economies of scale and
    scope, price competitiveness, uniform
    image

                  RAYMOND R. KOH
Global Product Development
 Product Adaptation- modifying product
 to reflect characteristics of a market
   Premise-- consumers are not the same
   Advantages: improved fit between
   product and consumer, expanded
   penetration



                 RAYMOND R. KOH
Global Product Development
Mandatory product adaptations
 Governmental regulations
 Technological considerations (e.g., voltage,
 infrastructure)
 Cultural imperatives - is it acceptable to
 consumers
 Measurement standards: volume, length, weight,
 quantity



                  RAYMOND R. KOH
A Testable Framework of Product and Promotion
  Adaptation
                                                Product and Industry

    Technology
                                                            Cultural Specificity
   Orientation of             Product Uniqueness                                             Type of Product
                                                                of Product
      Industry



                                                                                            EXPORT MARKET
   COMPANY


                                                                                            Similarity of Legal
Firms International
    Experience                                                                                 Regulations

                                            Product Adaptation
                                                - Upon Entry
Export Sales Goal                                                                           Competitiveness Of
                                                - After Entry
 for the Venture                            Product Adaptation                                Export Market
                                            - Upon Entry
                                            Promotion Adaptation
                                            - After Entry
                                             - Positioning
                                            Promotion Adaptation
   Entry Scope                               - Packaging/Labeling                         Product Familiarity Of
                                            Positioning
                                             - Promotional Approachh                        Export Customers
                                            Packaging/Labeling

                                                        RAYMOND R. KOH
Source: S.T. Cavusgil, Shaoming Zou, and G.M. Naidu. “ Product and Promotion Adaptation in Export Venturs: An Empirical Investigation,”
Journal of International Business Studies 24, no 3, (1993,485.
A Framework to Integrate Markets, Platforms and Competencies


 Markets
                     Segments 1 through N …...
   Tiers of Price-
                T
   Performance
   1 through N ….




                                                           Derivative Products or Services
                                           with Development Time/Cost Efficiency and Attractive Price-Performance Positioning

Product or Service Platform
                                        Subsystem A           Interface i….n       Subsystem C


                                                              Subsystem B
                                                  Common design Rules and Tools
                                                   Common Design Rules and Tools




Competencies


                                                                                                                    Organizational
                                      Product Technologies             Production Processes
           Market Insights                                                                                          Capabilities and
                                      and Design Processes               and Technologies
                                                                   RAYMOND R. KOH                                    Infrastructure

   Source: Mark Meyer, personal communication
Globalizing Palmolive Soap

           Combination of competitive
             packages
             fragrances
             shapes



    25
             After
    20
             Before
    15
    10
    5
    0
         Shapes         Fragrances      Packages
                      RAYMOND R. KOH
The View from Toyota

  Our global strategy used to center on
  “world cars,” which we would modify
  slightly to accommodate demand in
  different markets. Today our focus is
  shifting to models that we develop and
  manufacture especially for selected
  regional markets.


                  RAYMOND R. KOH
The View from Honda
“We are the most international of the Japanese
  companies. At the moment we are the most
  diversified, and we will be more diversified in the
  future. Still, I think it would be very hard to build a
  one-type world car. In the end, I don’t think it would
  be very efficient.”

---Nobuhiko Kawamoto
President and CEO, Honda Motor Company




                         RAYMOND R. KOH
Basic Product Concepts
 Local Products
 Regional Products
 Global Products




                RAYMOND R. KOH
Global Product Issues
                 Country              Region   Global

 Customer
  Needs

Competition

  Marketing
Infrastructure

  Internal
 Resources

                     RAYMOND R. KOH
Global Product Issues
              Country            Region   Global

Segmenting


 Targeting


Positioning




                RAYMOND R. KOH
Brands
  Global brand
  Tiered branding
  Cobranding
  Brand extensions



              RAYMOND R. KOH
Brand Positioning

 Perceived fit                Positioning is
 between a                    defined relative
 particular product           to:
 offering and the                 competitive
 needs of target                  offerings
 market                           consumer needs


                 RAYMOND R. KOH
Brand Positioning
Physical Positioning
 How a firm’s product compares to the
 competition’s on some set of objective
 physical characteristics
Perceptual Positioning
 How a firm’s product compares to the
 competition’s on some set of subjective
 characteristics


                 RAYMOND R. KOH
Positioning Strategy
 Attribute or Benefit
 Quality and Price
 Use or User




                 RAYMOND R. KOH
Brand Equity

 BMW         Best engineered
 Coke        Fun and excitement
 Cartier        Quality


           Corporate Branding

                 RAYMOND R. KOH
Product/Brand Strategic
Alternatives
                                   Brand
                   Different               Same



    Different      Local               Transnational

 Product


       Same     Multinational              Global



                  RAYMOND R. KOH
Global Brands Positioning
               Local Market Segment
              Universal      Unique
              Nike                     IKEA
  Uniform
Positioning
  Adapted     Volvo                    Levi’s




                      RAYMOND R. KOH
Thank You!!!




          RAYMOND R. KOH

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Global Product Strategies

  • 1. Global Product Strategies RAYMOND R. KOH
  • 2. Global Product Strategies Local and International Environment Product Firm’s Competitive Internal Situation Strategies Situation Customer Needs & Price Elasticity RAYMOND R. KOH
  • 3. What Is a Product ? Product: A bundle of attributes The Total Product Tangible attributes: materials, size, weight, design, packaging, performance, comfort Intangibles: brand image, styling, other benefits (installation, delivery, credit, warranty, after-sale service, return policy) RAYMOND R. KOH
  • 4. Product Related Global Drivers Demand Drivers Higher expectations More information Higher switching costs Full-service expectations RAYMOND R. KOH
  • 5. Product Related Global Drivers Supply Drivers Fast-paced innovations Frequent product modifications Manufacturing rationalization Outsourcing coordination Strategic Alliances RAYMOND R. KOH
  • 6. Global Product Decisions Existing Products Product phase-out Product modification Product introduction into new markets Product performance management New Product Product development Product introduction Product performance management RAYMOND R. KOH
  • 7. Global Product Development Standardization- developing same product for multiple countries Premise-- consumes share some common values, beliefs, and consumption patterns Advantages: economies of scale and scope, price competitiveness, uniform image RAYMOND R. KOH
  • 8. Global Product Development Product Adaptation- modifying product to reflect characteristics of a market Premise-- consumers are not the same Advantages: improved fit between product and consumer, expanded penetration RAYMOND R. KOH
  • 9. Global Product Development Mandatory product adaptations Governmental regulations Technological considerations (e.g., voltage, infrastructure) Cultural imperatives - is it acceptable to consumers Measurement standards: volume, length, weight, quantity RAYMOND R. KOH
  • 10. A Testable Framework of Product and Promotion Adaptation Product and Industry Technology Cultural Specificity Orientation of Product Uniqueness Type of Product of Product Industry EXPORT MARKET COMPANY Similarity of Legal Firms International Experience Regulations Product Adaptation - Upon Entry Export Sales Goal Competitiveness Of - After Entry for the Venture Product Adaptation Export Market - Upon Entry Promotion Adaptation - After Entry - Positioning Promotion Adaptation Entry Scope - Packaging/Labeling Product Familiarity Of Positioning - Promotional Approachh Export Customers Packaging/Labeling RAYMOND R. KOH Source: S.T. Cavusgil, Shaoming Zou, and G.M. Naidu. “ Product and Promotion Adaptation in Export Venturs: An Empirical Investigation,” Journal of International Business Studies 24, no 3, (1993,485.
  • 11. A Framework to Integrate Markets, Platforms and Competencies Markets Segments 1 through N …... Tiers of Price- T Performance 1 through N …. Derivative Products or Services with Development Time/Cost Efficiency and Attractive Price-Performance Positioning Product or Service Platform Subsystem A Interface i….n Subsystem C Subsystem B Common design Rules and Tools Common Design Rules and Tools Competencies Organizational Product Technologies Production Processes Market Insights Capabilities and and Design Processes and Technologies RAYMOND R. KOH Infrastructure Source: Mark Meyer, personal communication
  • 12. Globalizing Palmolive Soap Combination of competitive packages fragrances shapes 25 After 20 Before 15 10 5 0 Shapes Fragrances Packages RAYMOND R. KOH
  • 13. The View from Toyota Our global strategy used to center on “world cars,” which we would modify slightly to accommodate demand in different markets. Today our focus is shifting to models that we develop and manufacture especially for selected regional markets. RAYMOND R. KOH
  • 14. The View from Honda “We are the most international of the Japanese companies. At the moment we are the most diversified, and we will be more diversified in the future. Still, I think it would be very hard to build a one-type world car. In the end, I don’t think it would be very efficient.” ---Nobuhiko Kawamoto President and CEO, Honda Motor Company RAYMOND R. KOH
  • 15. Basic Product Concepts Local Products Regional Products Global Products RAYMOND R. KOH
  • 16. Global Product Issues Country Region Global Customer Needs Competition Marketing Infrastructure Internal Resources RAYMOND R. KOH
  • 17. Global Product Issues Country Region Global Segmenting Targeting Positioning RAYMOND R. KOH
  • 18. Brands Global brand Tiered branding Cobranding Brand extensions RAYMOND R. KOH
  • 19. Brand Positioning Perceived fit Positioning is between a defined relative particular product to: offering and the competitive needs of target offerings market consumer needs RAYMOND R. KOH
  • 20. Brand Positioning Physical Positioning How a firm’s product compares to the competition’s on some set of objective physical characteristics Perceptual Positioning How a firm’s product compares to the competition’s on some set of subjective characteristics RAYMOND R. KOH
  • 21. Positioning Strategy Attribute or Benefit Quality and Price Use or User RAYMOND R. KOH
  • 22. Brand Equity BMW Best engineered Coke Fun and excitement Cartier Quality Corporate Branding RAYMOND R. KOH
  • 23. Product/Brand Strategic Alternatives Brand Different Same Different Local Transnational Product Same Multinational Global RAYMOND R. KOH
  • 24. Global Brands Positioning Local Market Segment Universal Unique Nike IKEA Uniform Positioning Adapted Volvo Levi’s RAYMOND R. KOH
  • 25. Thank You!!! RAYMOND R. KOH