Impact Challenges offers a fantastic opportunity for risk related training providers to increase the value of their services. Clients will also benefit through

1. Impact Challenges for Risk
Related Training Providers
Workplace Health & Safety, Crisis and
Emergency Management

2. Impact Challenges
Impact Challenges offer a supplemental form of
training in which individual stakeholders or small teams
are given regular, short-form scenario based challenges
which they respond to individually and then discuss online.
The challenges stimulate resilient thinking and by
sharing responses with peers, allow a continuous
assessment of capability, workplace learning and
knowledge transfer.

3. Risk Related Challenges
• Outside of first responder agencies, risk related
training is often designed to prepare people for
challenges which they may never face
• Training investments are therefore usually
considered a compliance requirement rather than
an opportunity for positive returns
• Impact Challenges enable training providers to
deliver innovative risk related training programs
and also re-orient their value proposition more
generally as capability developers for a complex
world

4. How it Works
1. You open an Arena
on the Impact
Challenges Network
myarena.impactchallenges.com
?
2. Develop scenarios
related to your domain
of experience and
existing course material
Evacuation, Fire, Flood, Violence…
5. Schedule Challenges,
assess responses, offer
‘best practice’ guidance
Charge for assessments,
certifications, assurance and
knowledge base curation
3. Identify target audiences
within clients, register
audience members using
email addresses
Wardens, Management, Staff…
4. Include Challenge charge
with client subscriptions and/or
individual training events
Charge each individual just $60
per year, your profit $35…

5. Revenue Channels - Recurring
• Subscriptions
– Collect subscriptions from members of your arena
– Collect additional subscriptions for additional audiences
within a client (division, subsidiary, region etc.)
• License your challenges and campaigns
– Offer clients reusable content linked to your standard
training programs, safety reviews, drills etc.
– Provide client specific customisation of content
– Licence your content to training providers in other arenas
around the world
• Business Development
– Introduce channel partners and clients to Impact
Challenges and earn commissions on subsequent revenue

6. Revenue Channels - Services
• Deliver assessments and facilitation services throughout the
challenge lifecycle
– Before, during and after training courses, exercises and
drills
– Recurring, cyclical compliance reviews e.g. safety,
evacuation, warden & crisis committee training
– New services
• No notice exercises, audit and assurance reviews
• ‘Keep it current’ updates to plans, procedures, standards, certification
• Mentoring
– Encourage in-house trainers and learning & development
people within your clients rather than view them as
competitors
– Provide mentoring and assistance with capabilities to
deliver challenges in-house

7. Client Benefits
• Maximise return on training investment
– Improve knowledge retention
– Be better prepared
– Encourage knowledge sharing and collaboration
– Identify star performers, experts, and those
requiring more help
– Establish a continuous channel for new knowledge
– Grow a knowledge base of best practices
– Gain greater assurance of an on-going capability

8. Training Organisation Benefits
• Extend your client reach
– Challenges form an interactive ‘high touch’ bridge
between occasional face to face services and on-line
delivery of content
• Exploit your trusted advisor status
– Leverage your experience concurrently across many
different client engagements
– Increase your profile as a subject matter expert
• Deliver more for less
– Take advantage of reusable content and simple
workflows with easy tailoring to deliver higher value
client specific services