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Organizational culture
- 2. What is Culture? ”How we do things around here” or ”Behavioral codes written in the walls” ”People copy, coach and correct each other to fit into the collective Culture”
- 3. Why work with Culture? What got us here, won´t get us there “The way we do things around here” determines behavior, and thus: Performance and Turnover, Customer Satisfaction and Reputation, Market share Competitiveness Employee Retention, etc.
- 4. 4 types of Culture Flexibility and freedom to act Clan Adhocracy 50 External focus and differentiation Internal focus and integration 40 30 20 10 Hierarchy Market Stability and control
- 5. Gap analysys between now and pref Total Flexibility 30 25 Clan Adhocracy 20 15 Now Preferred 10 Clan 40,32 39,26 5 Adhocracy 26,02 27,41 Internal 0 External Market 13,38 11,39 Hierarchy 20,28 21,94 100 100 Hierarchy Market Stability NOW PREF
- 6. Now what?
- 7. “The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”
- 8. #Lesson in a tweet “The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”
- 9. #Lesson in a tweet “The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you”