How I use social media to support local government improvement through my work at the Improvement and Development Agency (IDeA)

1. Everything’s a campaign: using social media for local government improvement Ingrid Koehler Improvement Strategist, IDeA

3. Identifying and sharing best practice

4. Horizon scanning… from policy to practice Peeps and whale, survive by Phil Romans on Flickr How blue can it get, by Rietje Swart on Flickr

5. But it’s really all about networks

6. Connecting communities

7. Continuing the conversation

8. Monitoring the scene

9. Active listening

10. And promoting the message

11. My tool box All free… all make it easy to share