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MOBILE ADVERTISING
     BEST PRACTICES
FOR GAMES AND APPS
          WHITEPAPER
When you’re developing a promotion
strategy for a mobile game, mobile
advertising should be your number one
consideration. There is no way to get closer
to your audience than targeting them while
on a mobile device.


While it’s important to use PR, have a viral
component and a game review strategy,
those channels can’t provide consistent
and measurable results, like mobile
advertising can.
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




Start With the Creative                                 Targeting
The first step is to develop a creative messaging       Mobile ad networks offer a number of different
strategy. It’s no secret that consumers are more        targeting methods—so many in fact that they
likely to click on ads from brands they recognize.      provide auto-optimization systems that track app
If you have a well-known brand, you should lead         downloads and optimize your campaign for you.
with that. If you’re launching a new game, try to       As the buyer of advertising, it is important to
associate it with a brand consumers will recognize.     clearly define your target user by operating system
EA does this well; they always brand their TV           and region. If you’re promoting an Android game
commercials with EA at the end, so consumers            in English, then you only want to target Android
know it’s an EA quality game.                           inventory in English speaking markets. You don’t
                                                        want to spend money on inventory where those
If you don’t have a well-recognized brand, then         users can’t use your game.
you’ll need to do a great job presenting users with
a superior value proposition. The best way to do        Depending on the type of game, some non-English
this is to offer the game for free, during the launch   markets may still perform. The only way to know
and use advertising to help push the app. While         is through testing. Consider localizing your game
you want the ad to look good, you don’t want to         or app only after exhausting all of the English
do this at the expense of the messaging. It’s easy      language markets globally.
to become overly concerned with the imagery and
visual aesthetics.




  3                                                                                           www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




      There are many English speaking markets outside the US, UK, Canada, Australia and New Zealand.




                                                                                               English Speaking Markets




English is used widely in Asia in Singapore, Hong Kong, and India. It’s also spoken in all Scandinavian
countries, and across much of Africa. Targeting high-end devices such as the iPhone4s, Galaxy Nexus,
Galaxy SII will increase your chances of reaching an English speaking user.




  4                                                                                               www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




Your App Store Landing Page                               of your app. An Apple employee once said, “Why
The goal of your landing page is to convert               in the world would Apple ever feature an app in
potential views into downloads. Once a user lands         the store that didn’t look brilliant? Good design is
on your app store page, you have less than                core to the Apple brand and is something that we
3 seconds to captivate them, before they leave.           evaluate carefully when selecting featured apps.”
                                                          Apple will also look for apps that take advantage
It’s important to have a detailed, well-written app       of the latest OS version or device hardware. Google,
store description. It should articulate the value         HTC, Samsung and others want to feature new
proposition in the first sentence, so people can          apps that showcase their device or OS capabilities.
decide right away if they want to download it.            Infinity Blade 2 and Real Racing HD are a
High-resolution screen captures that demonstrate          few examples.
your app visually are also important. Be sure to
carefully monitor customer feedback, and promptly         How Much Do I Spend On My Campaign?
address their comments, both positive and negative.       Once you have the creative, landing page, and your
Most users scan through the comments to get an            advertising strategy in place, you are ready to
idea of what others thought of your game.                 launch the campaign. First, you need to determine
                                                          exactly how much to spend. There is no simple
For example, the Words With Friends landing page          answer and it varies from app to app and developer
(see pg. 6) is clear, concise and easy to read. The top   to developer.
area is used for special messaging and promotions,
a bulleted list explains key features, and links to       One method is to optimize your spend to the Life
their social media pages are provided along with          Time Value (LTV) of your users. This method is
high-quality screen captures. The app has a high          popular for games that have virtual economies
rating and over 55,000 reviews.                           with in-app purchase systems, because the LTV
                                                          can be very high. You start by determining what
Your icon and name are also extremely important.          is the RPDAU (Revenue Per Daily Active User).
The icon needs to be eye-catching to stand out.           To do this, divide the total revenue generated in
Your name should be short and clever. One of the          one week (include all revenue sources such as in-
most important criteria for “featured app” selection      app purchases, advertising, offers and any other
in iTunes App Store is the overall look and feel          monetization sources) by the number of active



  5                                                                                             www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




           The Words With Friends App Store landing page is a great example for developers to follow.




                                                                                          Links to Social Media:
                                                                                          Specific accounts
                                                                                          for each product is
                                                                                          important. Users want
                                                                                          to use this channel
 Frequent Updates:
                                                                                          to get support, make
 This helps demon-
                                                                                          suggestions and help
 strate that the app is
                                                                                          promote the app.
 actively maintained.
 Buyers are wary of
 apps that are not
 well supported.




 Cross Promotion:
 Promote the free                                                                         Screen Captures:

 version in case a                                                                        High quality screen

 user is not interested                                                                   captures are essential.

 in buying the                                                                            Words With Friends

 paid version.                                                                            created a custom title
                                                                                          page to use here.




 Bulleted Description:
 Simple bullet points
 that call out key
 features are an
 effective and easy
 to way to explain
 the game.




  6                                                                                            www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




       Here are some creative examples of campaigns that have performed well on the InMobi network.


 Since this ad lacks a well-known brand, it leads with the
 free message and gives the user the option to access
 multiple games.




 This Uno ad leverages a well-known brand and has a clear
 call to action, plus an offer.




 The Sega and Sonic brands are well known and the “Tap to
 Play Video” call to action is compelling.




 Infinity Blade II is one of the most popular iPad games. The
 creative is simple and concise.




 This Evolve Your Dragon ad has a great value proposition
 and is extremely easy to understand.




 7                                                                                        www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




users in the same week. Now divide this number by
                                                                                    Mobile Gaming Advertiser
seven. This method takes into account weekly
usage patterns.                                                                     Case Study
To determine LTV, multiply the RPDAU by the                                                                    MONSTER GALAXY

average number of days in one month a user is
                                                                            Objective: For their new app, Monster Galaxy, Gaia
active in your app. Most apps have a one or two
                                                                            wanted to drive app downloads and increase their app
month lifespan. The number of days active can                               ranking in the iOS App Store.

vary from app to app. Use a method of unique
                                                                            Results: 72 hours after the start of the campaign, Monster
tracking to find this average. This number could be                         Galaxy ranked in the Top 25 in all targeted categories
                                                                            and subcategories for both Free Apps and Grossing. Two
anywhere from 2 to 10 days, but it can be higher
                                                                            weeks later Monster Galaxy peaked at #3 in Free Apps,
for some apps.                                                              #3 in Games, and #3 in Top Grossing.

                                                                            “The focus of driving valuable, non-incentivized users via

   How to Calculate LTV                                                     detailed optimization planning is the key to success of
                                                                            Monster Galaxy campaign.”
(Advertising + Virtual Item Purchases + Offerwall) Total Weekly Revenue /   Gene Juang,
                 Average Number of Weekly Active Users
                                                                            Account Manager, North America
                                      7




                                                                            “
                = RPDA (Revenue Per Daily Active User)                                 InMobi is a thought leader in mobile user
                                                                                       acquisition. You can count on InMobi to help
        RPDAU * (Average Days Active Per User a Month) = LTV
                                                                                       you convert an app into a hit game and build a
                                                                                       profitable mobile gaming business.

                                                                                       John Dionisio, Gaia Interactive

Now that you have a good idea of what your LTV
                                                                                $$$
is, you know how much the maximum amount of                                                                                                Cost Per

                                                                                                                                                 Install
money you should spend to acquire one new user.                                                                                                  Spend

Most marketers recommend you optimize your
                                                                                $$
spend to this number only. Advertising is a market
driven economy and you can’t always acquire users
for the price you want. In fact, many times it will
                                                                                $

cost more to acquire new users.
                                                                                       Day 1



                                                                                               Day 2



                                                                                                       Day 3



                                                                                                                     Burst
                                                                                                                Campaign 1


                                                                                                                                  Burst
                                                                                                                             Campaign 2




  8                                                                                                                                       www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




App developers should consider acquiring users at       that individual game. This requires the ability to
prices above their LTV in the following scenarios:      measure the impact of cross promotion from game
                                                        to game in your portfolio. You also should consider
                                                        developing “gateway” games that are intended to
      A New Game Launch: During the launch of
1                                                       funnel users into your app game eco-system.
      a new game, it’s important to get new users
to try it and build buzz. You will most likely have
                                                        While there are lots of metrics that help game
to do this at a loss, as consumers are not yet
                                                        developers optimize their marketing spend, it’s
familiar with your game. They will need a lot of
                                                        still ultimately an art, not a science. Strategically
encouragement to try it. If the game catches on, you
                                                        monitoring and optimizing on a daily and weekly
should carefully optimize your spending to acquire
                                                        basis is the best way to ensure success.
users for less.

      Peak Season: During the holiday season,
2
      activity is high on mobile and lots of new
devices are being activated. This is a great time
to drive download. Users are interested in trying
new apps on new devices they might have received
as gifts.


      Highly Competitive Environment:
 3
      If competitors are actively targeting your user
base, you should increase your marketing spend to
acquire new users. This helps block a competitor
from acquiring them because you lock in the
advertising inventory.


      Ability to Leverage Existing User Base: If you
4
      can leverage your existing user base to cross
promote multiple games, then you should consider
acquiring users at a price higher than the LTV of




  9                                                                                             www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




  Tips for Success
  Keep your app under 20 MB                                                                                                      1
  The iTunes store imposes a 20 MB limit on app installs across a wireless network. In the Android Marketplace the limit is 50 MB.
  Keeping your app under the 20 MB limit dramatically increases the number of installs from advertising.



  Advertise on multiple ad networks                                                                                              2
  Spread out your ad buy on multiple ad networks in order to get the most reach. Ad networks have different sites and apps on
  their systems and you will not reach the total market if you stick to just one ad network.



  Rotate your creative often                                                                                                     3
  You want to update your creative as often as twice a month, as your creative will lose appeal overtime. Also, matching the
  creative to seasonality and other external events should help increase the relevancy to your customers and improve performance.



  Prioritize the English language                                                                                                4
  Most smartphone users are in English markets or understand English well enough to be able to use most apps. Culturally neutral
  apps, such as Angry Birds, are popular around the world since they require limited English skills.



  Build a portfolio of apps                                                                                                      5
  The most successful app developers have a portfolio strategy and develop lots of apps. Having more apps allows you to cross
  promote games and build upon what you have learned from one app to another. This tends to be a hit driven business.



  Focus on acquiring users not clicks
                                                                                                                                 6
  This is a common trap many marketers fall into. They measure and optimize to clicks when they really need to measure acquiring
  users. Don’t evaluate campaign performance on your click through rate; evaluate it on how cheaply you can acquire new users.




 10                                                                                                                 www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




                                              About the Authors.




                  Gregory Kennedy                                         Harish Thimmappa
            Director, Global Marketing                      Director, App Advertising Sales, North America



  Gregory Kennedy has over 10 years                         Harish has been leading InMobi app market
  of experience in digital media, in both                   strategy and sales since 2009. Previously,
  advertising and publishing. Prior to InMobi               he was a strategy consultant at IBM, where
  Gregory was Global Creative Director for                  he helped several multi-national companies
  LiveJournal, a highly regarded blogging                   with emerging market entry strategy. He is
  platform and open source pioneer. Born in                 extremely passionate about high-tech gadgets
  New York City, Gregory started his career                 and all things mobile.
  with bleeding edge Silicon Alley firm Oven
  Digital, where he pioneered the use of Flash
  rich media and was the recipient of two
  Gold Pencils.




 11                                                                                          www.inmobi.com
MOBILE ADVERTISING BEST PRACTICES
WHITE PAPER




                                          Contact the office in your region.




                                                       2 London


       4 San Francisco                                                                                5 Tokyo



                                                                                      1 Bangalore

                                                                     3 Nairobi




             1   Bangalore, India                            4    San Francisco, CA, USA
                 Pebble Beach, Ground Floor                       1200 Park Place, Suite 290
                 Embassy Golf Link Business Park                  San Mateo, CA 94403
                 Off Intermediate Ring Road
                                                             5    Tokyo, Japan
                 Bangalore - 560 071
                                                                  Fuji Building 7F 701-B,
             2 London, UK                                         3-2-3 Marunouchi, Chiyoda-ku
                 265 Strand, London                               Tokyo, Japan 100 0005
                 WC2R 1BH UK

             3   Nairobi, Kenya
                                                                  Contact us: sales-team@inmobi.com
                 Eden Square Building, 7th Floor Block 1
                                                                  Follow our Twitter: @InMobi
                 Chiromo Road, P.O Box 856-00606
                                                                  Facebook: facebook.com/inmobi
                 Nairobi, Kenya

                                                                  www.inmobi.com




 12                                                                                                   www.inmobi.com

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Mobile Advertising Best Practices for Games and Apps Whitepaper

  • 1. MOBILE ADVERTISING BEST PRACTICES FOR GAMES AND APPS WHITEPAPER
  • 2. When you’re developing a promotion strategy for a mobile game, mobile advertising should be your number one consideration. There is no way to get closer to your audience than targeting them while on a mobile device. While it’s important to use PR, have a viral component and a game review strategy, those channels can’t provide consistent and measurable results, like mobile advertising can.
  • 3. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER Start With the Creative Targeting The first step is to develop a creative messaging Mobile ad networks offer a number of different strategy. It’s no secret that consumers are more targeting methods—so many in fact that they likely to click on ads from brands they recognize. provide auto-optimization systems that track app If you have a well-known brand, you should lead downloads and optimize your campaign for you. with that. If you’re launching a new game, try to As the buyer of advertising, it is important to associate it with a brand consumers will recognize. clearly define your target user by operating system EA does this well; they always brand their TV and region. If you’re promoting an Android game commercials with EA at the end, so consumers in English, then you only want to target Android know it’s an EA quality game. inventory in English speaking markets. You don’t want to spend money on inventory where those If you don’t have a well-recognized brand, then users can’t use your game. you’ll need to do a great job presenting users with a superior value proposition. The best way to do Depending on the type of game, some non-English this is to offer the game for free, during the launch markets may still perform. The only way to know and use advertising to help push the app. While is through testing. Consider localizing your game you want the ad to look good, you don’t want to or app only after exhausting all of the English do this at the expense of the messaging. It’s easy language markets globally. to become overly concerned with the imagery and visual aesthetics. 3 www.inmobi.com
  • 4. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER There are many English speaking markets outside the US, UK, Canada, Australia and New Zealand. English Speaking Markets English is used widely in Asia in Singapore, Hong Kong, and India. It’s also spoken in all Scandinavian countries, and across much of Africa. Targeting high-end devices such as the iPhone4s, Galaxy Nexus, Galaxy SII will increase your chances of reaching an English speaking user. 4 www.inmobi.com
  • 5. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER Your App Store Landing Page of your app. An Apple employee once said, “Why The goal of your landing page is to convert in the world would Apple ever feature an app in potential views into downloads. Once a user lands the store that didn’t look brilliant? Good design is on your app store page, you have less than core to the Apple brand and is something that we 3 seconds to captivate them, before they leave. evaluate carefully when selecting featured apps.” Apple will also look for apps that take advantage It’s important to have a detailed, well-written app of the latest OS version or device hardware. Google, store description. It should articulate the value HTC, Samsung and others want to feature new proposition in the first sentence, so people can apps that showcase their device or OS capabilities. decide right away if they want to download it. Infinity Blade 2 and Real Racing HD are a High-resolution screen captures that demonstrate few examples. your app visually are also important. Be sure to carefully monitor customer feedback, and promptly How Much Do I Spend On My Campaign? address their comments, both positive and negative. Once you have the creative, landing page, and your Most users scan through the comments to get an advertising strategy in place, you are ready to idea of what others thought of your game. launch the campaign. First, you need to determine exactly how much to spend. There is no simple For example, the Words With Friends landing page answer and it varies from app to app and developer (see pg. 6) is clear, concise and easy to read. The top to developer. area is used for special messaging and promotions, a bulleted list explains key features, and links to One method is to optimize your spend to the Life their social media pages are provided along with Time Value (LTV) of your users. This method is high-quality screen captures. The app has a high popular for games that have virtual economies rating and over 55,000 reviews. with in-app purchase systems, because the LTV can be very high. You start by determining what Your icon and name are also extremely important. is the RPDAU (Revenue Per Daily Active User). The icon needs to be eye-catching to stand out. To do this, divide the total revenue generated in Your name should be short and clever. One of the one week (include all revenue sources such as in- most important criteria for “featured app” selection app purchases, advertising, offers and any other in iTunes App Store is the overall look and feel monetization sources) by the number of active 5 www.inmobi.com
  • 6. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER The Words With Friends App Store landing page is a great example for developers to follow. Links to Social Media: Specific accounts for each product is important. Users want to use this channel Frequent Updates: to get support, make This helps demon- suggestions and help strate that the app is promote the app. actively maintained. Buyers are wary of apps that are not well supported. Cross Promotion: Promote the free Screen Captures: version in case a High quality screen user is not interested captures are essential. in buying the Words With Friends paid version. created a custom title page to use here. Bulleted Description: Simple bullet points that call out key features are an effective and easy to way to explain the game. 6 www.inmobi.com
  • 7. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER Here are some creative examples of campaigns that have performed well on the InMobi network. Since this ad lacks a well-known brand, it leads with the free message and gives the user the option to access multiple games. This Uno ad leverages a well-known brand and has a clear call to action, plus an offer. The Sega and Sonic brands are well known and the “Tap to Play Video” call to action is compelling. Infinity Blade II is one of the most popular iPad games. The creative is simple and concise. This Evolve Your Dragon ad has a great value proposition and is extremely easy to understand. 7 www.inmobi.com
  • 8. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER users in the same week. Now divide this number by Mobile Gaming Advertiser seven. This method takes into account weekly usage patterns. Case Study To determine LTV, multiply the RPDAU by the MONSTER GALAXY average number of days in one month a user is Objective: For their new app, Monster Galaxy, Gaia active in your app. Most apps have a one or two wanted to drive app downloads and increase their app month lifespan. The number of days active can ranking in the iOS App Store. vary from app to app. Use a method of unique Results: 72 hours after the start of the campaign, Monster tracking to find this average. This number could be Galaxy ranked in the Top 25 in all targeted categories and subcategories for both Free Apps and Grossing. Two anywhere from 2 to 10 days, but it can be higher weeks later Monster Galaxy peaked at #3 in Free Apps, for some apps. #3 in Games, and #3 in Top Grossing. “The focus of driving valuable, non-incentivized users via How to Calculate LTV detailed optimization planning is the key to success of Monster Galaxy campaign.” (Advertising + Virtual Item Purchases + Offerwall) Total Weekly Revenue / Gene Juang, Average Number of Weekly Active Users Account Manager, North America 7 “ = RPDA (Revenue Per Daily Active User) InMobi is a thought leader in mobile user acquisition. You can count on InMobi to help RPDAU * (Average Days Active Per User a Month) = LTV you convert an app into a hit game and build a profitable mobile gaming business. John Dionisio, Gaia Interactive Now that you have a good idea of what your LTV $$$ is, you know how much the maximum amount of Cost Per Install money you should spend to acquire one new user. Spend Most marketers recommend you optimize your $$ spend to this number only. Advertising is a market driven economy and you can’t always acquire users for the price you want. In fact, many times it will $ cost more to acquire new users. Day 1 Day 2 Day 3 Burst Campaign 1 Burst Campaign 2 8 www.inmobi.com
  • 9. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER App developers should consider acquiring users at that individual game. This requires the ability to prices above their LTV in the following scenarios: measure the impact of cross promotion from game to game in your portfolio. You also should consider developing “gateway” games that are intended to A New Game Launch: During the launch of 1 funnel users into your app game eco-system. a new game, it’s important to get new users to try it and build buzz. You will most likely have While there are lots of metrics that help game to do this at a loss, as consumers are not yet developers optimize their marketing spend, it’s familiar with your game. They will need a lot of still ultimately an art, not a science. Strategically encouragement to try it. If the game catches on, you monitoring and optimizing on a daily and weekly should carefully optimize your spending to acquire basis is the best way to ensure success. users for less. Peak Season: During the holiday season, 2 activity is high on mobile and lots of new devices are being activated. This is a great time to drive download. Users are interested in trying new apps on new devices they might have received as gifts. Highly Competitive Environment: 3 If competitors are actively targeting your user base, you should increase your marketing spend to acquire new users. This helps block a competitor from acquiring them because you lock in the advertising inventory. Ability to Leverage Existing User Base: If you 4 can leverage your existing user base to cross promote multiple games, then you should consider acquiring users at a price higher than the LTV of 9 www.inmobi.com
  • 10. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER Tips for Success Keep your app under 20 MB 1 The iTunes store imposes a 20 MB limit on app installs across a wireless network. In the Android Marketplace the limit is 50 MB. Keeping your app under the 20 MB limit dramatically increases the number of installs from advertising. Advertise on multiple ad networks 2 Spread out your ad buy on multiple ad networks in order to get the most reach. Ad networks have different sites and apps on their systems and you will not reach the total market if you stick to just one ad network. Rotate your creative often 3 You want to update your creative as often as twice a month, as your creative will lose appeal overtime. Also, matching the creative to seasonality and other external events should help increase the relevancy to your customers and improve performance. Prioritize the English language 4 Most smartphone users are in English markets or understand English well enough to be able to use most apps. Culturally neutral apps, such as Angry Birds, are popular around the world since they require limited English skills. Build a portfolio of apps 5 The most successful app developers have a portfolio strategy and develop lots of apps. Having more apps allows you to cross promote games and build upon what you have learned from one app to another. This tends to be a hit driven business. Focus on acquiring users not clicks 6 This is a common trap many marketers fall into. They measure and optimize to clicks when they really need to measure acquiring users. Don’t evaluate campaign performance on your click through rate; evaluate it on how cheaply you can acquire new users. 10 www.inmobi.com
  • 11. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER About the Authors. Gregory Kennedy Harish Thimmappa Director, Global Marketing Director, App Advertising Sales, North America Gregory Kennedy has over 10 years Harish has been leading InMobi app market of experience in digital media, in both strategy and sales since 2009. Previously, advertising and publishing. Prior to InMobi he was a strategy consultant at IBM, where Gregory was Global Creative Director for he helped several multi-national companies LiveJournal, a highly regarded blogging with emerging market entry strategy. He is platform and open source pioneer. Born in extremely passionate about high-tech gadgets New York City, Gregory started his career and all things mobile. with bleeding edge Silicon Alley firm Oven Digital, where he pioneered the use of Flash rich media and was the recipient of two Gold Pencils. 11 www.inmobi.com
  • 12. MOBILE ADVERTISING BEST PRACTICES WHITE PAPER Contact the office in your region. 2 London 4 San Francisco 5 Tokyo 1 Bangalore 3 Nairobi 1 Bangalore, India 4 San Francisco, CA, USA Pebble Beach, Ground Floor 1200 Park Place, Suite 290 Embassy Golf Link Business Park San Mateo, CA 94403 Off Intermediate Ring Road 5 Tokyo, Japan Bangalore - 560 071 Fuji Building 7F 701-B, 2 London, UK 3-2-3 Marunouchi, Chiyoda-ku 265 Strand, London Tokyo, Japan 100 0005 WC2R 1BH UK 3 Nairobi, Kenya Contact us: sales-team@inmobi.com Eden Square Building, 7th Floor Block 1 Follow our Twitter: @InMobi Chiromo Road, P.O Box 856-00606 Facebook: facebook.com/inmobi Nairobi, Kenya www.inmobi.com 12 www.inmobi.com