SlideShare una empresa de Scribd logo
1 de 16
MOBILE SEARCH
Vivian Chang, Search Marketing Manager
@vivian814
$2.4B
facilitated 2012
global merchant sales

newsletter and
alert subscribers

2.6MM

twitter followers

11.6MM+

170K

facebook fans

500K+

7.1MM

coupons

500MM+

60K+

site visits
in last 12 months

retailers and brands

2 · CONFIDENTIAL

As of June 30, 2013

app downloads
How many times a day
does the average person
check their phones?

40 times
3 · CONFIDENTIAL
› MOBILE IS CHANGING THE GAME

61%

Smartphone owners performing
searches daily

25%

Online sales will be through
mobile commerce by 2017

Sources: Forrester, 2013; RetailMeNot, Inc. and The Omnibus Company, 2013; Google, 2013

4 · CONFIDENTIAL
MOBILE PORTFOLIO

More than

20%
of total site traffic
is mobile
Mobile Web

iPhone

Android

5.6 MM

7.1 MM

VISITS

DOWNLOADS
Source: RetailMeNot 2013 Data

5 · CONFIDENTIAL
30%

Search clicks from mobile
by end of 2013

Source: Rimm-Kaufmann Group Q3 Digital Marketing report

6 · CONFIDENTIAL
88%

Clicks on mobile search ads
incremental to organic

Source: Google, July 2013

7 · CONFIDENTIAL
›MANAGING MOBILE IN
AN ENHANCED
CAMPAIGN WORLD

8 · CONFIDENTIAL
› STRATEGY
Consideration

Insights

What are users looking for?

Analytics: top keywords, landing
pages from mobile

What percent of impressions
from mobile?

AdWords: segment by device

What is your competition
doing?

Ad preview: what sites are bidding,
ad and landing pages used

9 · CONFIDENTIAL
T H R E A D B Y R E TA I L M E N O T

› EXPERIENCE

40%

Leave if site is not mobile friendly

Source: Icebreaker Consulting

10 · CONFIDENTIAL
› MESSAGE

55%

Conversions* triggered by mobile
search occur within 1 hour

 Tailor mobile-specific ad copy with Device Preference
– Speak to context (in-store, mobile banking)
– Call out device (Get coupons on your phone)
 Utilize ad extensions
1. Location
2. Click to call
3. Mobile-only sitelinks
4. Drive mobile app downloads
conversion* = store visit, purchase, call
11 · CONFIDENTIAL

Source: Google/Nielsen Life 360, March 2013; RetailMeNot Data
› APP DOWNLOADS
 iTunes/Google Play based on user device

APP EXTENSION

CLICK TO DOWNLOAD AD

Appears as sitelink

Newly released ad type

8% higher CTR than
other sitelinks

12 · CONFIDENTIAL
› TRACK
 Append ValueTrack URL parameters
1. ifmobile parameter
– Returns value {ifmobile:[value]}, {ifnotmobile:[value]}
– Can be used for device-specific landing pages
 Keyword destination URL set to
{ifmobile:m.retailmenot.com}
{ifnotmobile:www.retailmenot.com}
2. Device {device} parameter
– Inserts m [mobile], t [tablet], c [desktop/laptop]

13 · CONFIDENTIAL
› BID
 Target position 1-2 above the fold
 Adjust Mobile Bid Multiplier to align mobile cost per click with
ROI/CPA targets
 Test Google Conversion Optimizer to adjust by operating system,
daypart, etc.

14 · CONFIDENTIAL
›MOBILE IS THE NEW REALITY FOR PAID SEARCH

40 interactions
Available each day

15 · CONFIDENTIAL
THANK YOU
VIVIAN@RMN.COM

16 · CONFIDENTIAL

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Mobile Search

  • 1. MOBILE SEARCH Vivian Chang, Search Marketing Manager @vivian814
  • 2. $2.4B facilitated 2012 global merchant sales newsletter and alert subscribers 2.6MM twitter followers 11.6MM+ 170K facebook fans 500K+ 7.1MM coupons 500MM+ 60K+ site visits in last 12 months retailers and brands 2 · CONFIDENTIAL As of June 30, 2013 app downloads
  • 3. How many times a day does the average person check their phones? 40 times 3 · CONFIDENTIAL
  • 4. › MOBILE IS CHANGING THE GAME 61% Smartphone owners performing searches daily 25% Online sales will be through mobile commerce by 2017 Sources: Forrester, 2013; RetailMeNot, Inc. and The Omnibus Company, 2013; Google, 2013 4 · CONFIDENTIAL
  • 5. MOBILE PORTFOLIO More than 20% of total site traffic is mobile Mobile Web iPhone Android 5.6 MM 7.1 MM VISITS DOWNLOADS Source: RetailMeNot 2013 Data 5 · CONFIDENTIAL
  • 6. 30% Search clicks from mobile by end of 2013 Source: Rimm-Kaufmann Group Q3 Digital Marketing report 6 · CONFIDENTIAL
  • 7. 88% Clicks on mobile search ads incremental to organic Source: Google, July 2013 7 · CONFIDENTIAL
  • 8. ›MANAGING MOBILE IN AN ENHANCED CAMPAIGN WORLD 8 · CONFIDENTIAL
  • 9. › STRATEGY Consideration Insights What are users looking for? Analytics: top keywords, landing pages from mobile What percent of impressions from mobile? AdWords: segment by device What is your competition doing? Ad preview: what sites are bidding, ad and landing pages used 9 · CONFIDENTIAL
  • 10. T H R E A D B Y R E TA I L M E N O T › EXPERIENCE 40% Leave if site is not mobile friendly Source: Icebreaker Consulting 10 · CONFIDENTIAL
  • 11. › MESSAGE 55% Conversions* triggered by mobile search occur within 1 hour  Tailor mobile-specific ad copy with Device Preference – Speak to context (in-store, mobile banking) – Call out device (Get coupons on your phone)  Utilize ad extensions 1. Location 2. Click to call 3. Mobile-only sitelinks 4. Drive mobile app downloads conversion* = store visit, purchase, call 11 · CONFIDENTIAL Source: Google/Nielsen Life 360, March 2013; RetailMeNot Data
  • 12. › APP DOWNLOADS  iTunes/Google Play based on user device APP EXTENSION CLICK TO DOWNLOAD AD Appears as sitelink Newly released ad type 8% higher CTR than other sitelinks 12 · CONFIDENTIAL
  • 13. › TRACK  Append ValueTrack URL parameters 1. ifmobile parameter – Returns value {ifmobile:[value]}, {ifnotmobile:[value]} – Can be used for device-specific landing pages  Keyword destination URL set to {ifmobile:m.retailmenot.com} {ifnotmobile:www.retailmenot.com} 2. Device {device} parameter – Inserts m [mobile], t [tablet], c [desktop/laptop] 13 · CONFIDENTIAL
  • 14. › BID  Target position 1-2 above the fold  Adjust Mobile Bid Multiplier to align mobile cost per click with ROI/CPA targets  Test Google Conversion Optimizer to adjust by operating system, daypart, etc. 14 · CONFIDENTIAL
  • 15. ›MOBILE IS THE NEW REALITY FOR PAID SEARCH 40 interactions Available each day 15 · CONFIDENTIAL

Notas del editor

  1. RetailMeNot is the largest digital coupon site in the United StatesPaid search is a key marketing channel for driving traffic and revenue for us
  2. By 2017, 25% of online sales from mobile commerce15% in 2013
  3. Great news for paid search advertisers, reiterate importance of channelIntuitively we all know, and the stats support, Mobile is on a trajectory of continued growthMAXIMIZING MOBILE SEARCH WILL BECOME INCREASINGLY CRITICALMarch 2012 -April 2013300+ U.S.
  4. -enhanced campaign bundle-provide opportunities & challenges-Platform changes, basic paid search principles still the same
  5. Intent by device (in research mode, on the go) – where, whenCurrent state of mobile within paid search, export report create own deep diveClick through on landing pages…
  6. Landing pages are keyEsp. since paying for traffic,Bigger buttons, larger text, simple navigation – goes a long wayThink about use cases for an offer – desktop: print, text, email; mobile: displays barcode for immediate use at checkout or drive users to mobile app
  7. Address the motivation for user’s search – ad has to work hard, be relevantSpeak to Context – for xx search term, are users likely to be on the go? in-store offers versus online coupon codesDevice in messaging 18% improvement CTRLocations – Get Directions, links to Google mapsMobile-only sitelinks: Store Locator, Weekly Deals, Same Day Service
  8. Parity with other app download channels
  9. On the back end to track and optimize performance,ifnotmobileincludes desktop and tabletIfmobile - if your ad is clicked by a customer from a mobile device,whatever text you insert (what comes after the colon) and vice versa {ifnotmobile}
  10. Few results appear above the fold13% decrease in CPC but growth in clicks from managing bid multiplier
  11. A lot of opportunity for advertisers to take advantage of this early period of mobile search growth + enhanced campaigns