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The Case for Post-Acute Partnerships Kindred Healthcare William M. Altman, Senior Vice President of Strategy & Public Policy
Discussion Agenda ,[object Object],[object Object],[object Object]
Why Develop a Post Acute Strategy? Demand for Post-Acute Services Aging Demographics Post-Acute Utilization Payment Reform Value Based Purchasing Readmission Penalties Episodic / Bundled Payment Increased Competition Customer Satisfaction Care Coordination Reducing Hospital Readmissions
Positioned to Take Advantage of a Changing Healthcare and Payment Environment “ Continue  The   Care ” Patient Service Intensity Patient Illness Severity HOME SKILLED  NURSING FACILITIES HOSPICE HOME  HEALTH  CARE OUTPATIENT REHAB ASSISTED LIVING ACUTE CARE HOSPITALS TRANS CARE ICU IN-PATIENT REHAB LTACs FREESTANDING/ HIH SAU TCC  & TCU ADULT DAY CARE
35% of Medicare beneficiaries are discharged from acute hospitals to post-acute care   (1)  Source: RTI, 2009: Examining Post Acute Care Relationships in an Integrated Hospital System Tremendous Opportunities Exist to Better Manage Patient Care for Patients Discharged to Post-Acute Medicare Patients’ Use of Post-Acute Services Throughout an “Episode of Care”  (1) Patients’  first  site of discharge after acute care hospital stay Patients’ use of site during a  90 day  episode SHORT-TERM ACUTE CARE HOSPITALS Intensity of Service LONG-TERM ACUTE CARE HOSPITALS Lower Higher INPATIENT REHAB SKILLED NURSING FACILITIES OUTPATIENT REHAB HOME HEALTH CARE 37% 2% 10% 11% 41% 52% 9% 21% 2% 61%
Positioned to Help Determine the Most Appropriate Setting for Patients as they Continue  Their  Care  Throughout a Patient Episode 35% 25% 5% Skilled   Nursing and Rehab Centers (1)  Source: Kindred Internal Data, 2010 data. Home * (16% with Home Health) Inpatient Rehab Facility Patients Discharged From Kindred Long Term Acute Care Hospitals 13% 77% Skilled Nursing and Rehab Centers Home * (45% with Home Health) Patients Discharged from Kindred  Inpatient Rehabilitation Facilities 50% Home* (31% with Home Health) Patients Discharged  Kindred Nursing and Rehabilitation Centers
Operational Imperatives with Payment Reform PREPARING FOR SHARED RISK Stakeholders Physicians Providers Patients Payors Clinicians Improve Patient Quality Reduce Hospital Readmissions Provide Greater Transparency Be More Efficient / Grow Volumes Aligned Incentives Information Sharing Care Management Models Physician Engagement Key Enablers Operational Imperatives
Hospital Readmissions Hospital Readmissions By the Numbers  1 20% of Medicare patients are  readmitted within 30 days 34%   of patients are readmitted  within 90 days 56% of patients readmitted within  one year 50%   of patients readmitted within  30 days and had NOT visited a  physician between discharge  and readmission ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Top Readmission Diagnostic Categories 1 “Rehospitalizations Among Patients in the Medicare Fee-For Service Program”, Jencks, Williams, and Coleman, New England Journal of Medicine, April 2, 2009
Step-Wise Approach to Integrated Payment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Path to Integration ,[object Object],[object Object],[object Object],[object Object]
Options for Developing a Post-Acute Strategy Develop Internally Establish and develop internal post-acute care capacity – deploying limited capital and clinical resources Outsource Manage relationships with multiple providers for all levels of post-acute care Partner Partner with progressive post-acute providers to fulfill patient needs
Discussion Agenda ,[object Object],[object Object],[object Object]
$2.8 billion revenues (1) HOSPITALS Long-term Acute Care Hospitals Inpatient Rehabilitation Hospitals ,[object Object],[object Object],[object Object],[object Object],$2.2 billion revenues (1) ,[object Object],[object Object],[object Object],NURSING CENTERS Nursing & Rehabilitation Centers $1.3 billion revenues (1) ,[object Object],[object Object],[object Object],REHABILITATION SERVICES RehabCare ,[object Object],[object Object],[object Object],Diverse Post-Acute Service Lines
Positioned to Take Advantage of a Changing Healthcare and Payment Environment “ Continue  The   Care ” Patient Service Intensity Patient Illness Severity HOME SKILLED  NURSING FACILITIES HOSPICE HOME  HEALTH  CARE OUTPATIENT REHAB ASSISTED LIVING ACUTE CARE HOSPITALS TRANS CARE ICU IN-PATIENT REHAB LTACs FREESTANDING/ HIH SAU TCC  & TCU ADULT DAY CARE
Coordinating Clinical Services & Programs Across Service Lines to Improve Outcomes and Prevent Readmissions Long-Term Acute Care Hospitals Hospital Based Sub-Acute Units Inpatient Rehabilitation Facilities Skilled Nursing & Rehabilitation Centers Rehabilitative Therapy  Kindred Long-Term Acute Care Hospitals: 28,766 (64%) patients went home or to a lower level of care in 2010 after an average length of stay of 30 days Kindred Inpatient Rehabilitation Facilities 34,960 (76%) patients returned home after an average length of stay of 12 days in 2010 Kindred Rehabilitative Therapy Patient functional improvement from evaluation to discharge was 76.4% in 2010 Kindred Nursing and Rehabilitation: 39,836 (50%) patients returned home after an average length of stay of 32 days in 2010. Home Health & Hospice Services Services Services Specialty Programs Therapies Respiratory & Pulmonary Care Cardiac Care Pulmonary Care Intensive Short-Term Complex Rehabilitation Cardiac Care Pulmonary Care Cardio-Pulmonary and Medically Complex Complex Wound Care IV antibiotic Therapy Clinically Complex Care Reconditioning Wound Care Severe Stroke, Brain, Spinal Cord, and Other Neurological Impairment Wound Care Wound Care Therapies for Complex Wounds Short-Term Rehabilitation Intensive Short –Term & Orthopedic Rehabilitation Complex Cognitive, Physical Rehabilitation Orthopedic and Neurological Rehabilitation Orthopedic Rehab Neurological /  Stroke Rehabilitation Dialysis Pain Management IV Therapy Dialysis, Wound Care, Pulmonary Therapy Long-term Chronic Care Palliative & Hospice Care Palliative & Pain Programs Services Skilled Nursing Care w/ Specialty Programs Wound Care, CHF, Methadone Dosing, Med Management, Safety Assessments, IV Therapy Physical, Occupational & Speech Therapy Psychiatric Nursing
Increased Focus on Developing Market Specific Integrated and Coordinated Care Delivery Models With Focus On Developing Cluster Market Service Offerings LTACHs (121) Inpatient Rehab Hospitals (5) Nursing and Rehabilitation Centers (224) Acute Rehabilitation Units (113) RehabCare External Customers (1,563) Home Care and Hospice (19) Existing Cluster Market Potential New Cluster Market (as of June 1, 2011)
[object Object],[object Object],[object Object],[object Object],Kindred’s Post-Acute Value Proposition – Generating Savings Today and Tomorrow
Key Attributes for Successful Collaboration Information Sharing Communication mechanisms - Joint Operating Committees Information Technology Linkage Inclusion of stakeholders Care Transitions Post-acute clinical programs designed fit hospital need Coordinated staffing, training, and nurse competencies Shared clinical protocols; Care pathways Physician Engagement Physician leadership and buy-in Medical privileges across sites of care Awareness of practice patterns, confidence in partners Quality & Outcomes Shared quality and operating measures Established baseline performance and agreed targets Focus on high impact outcomes (e.g., re-hospitalizations)
Discussion Agenda ,[object Object],[object Object],[object Object]
Kindred is Actively Engaged with Hospitals, Health Systems, and Managed Care Organization in Piloting Integrated Care and Payment Models (ACOs, Bundling, Rehospitalization Pilots, Etc.)
Partner-Specific Collaborative Strategies The right starting point is the one that we can act on together, today Variety of ways advance coordinated care models Physician Integration CHF Care Pathway Shared PI Process & Nurse Training Cleveland Clinic Saint Francis Healthcare Though the initial focus of the partnerships are different, they key processes supporting their success are the same: ,[object Object],[object Object],[object Object],Levels of Care for Patient Placement Healthcare Partners Norton Healthcare
Physician Integration ,[object Object],2 Long-Term Acute Care Hospitals 1 Hospital-based Sub-acute Facility 3 Area Skilled Nursing and Rehab Centers 1 Assisted Living Facility Continuity of Rehabilitation Services across Sites of Care ,[object Object],[object Object],[object Object],[object Object],[object Object],Operate 50% of acute care beds Care model includes employed Physicians Health System has Electronic Health Record (EHR) Cleveland Clinic Re-hospitalization rates from SNF have been substantially reduced Kindred Healthcare and the Cleveland Clinic
Kindred - Cleveland Clinic Relationship ,[object Object],[object Object],[object Object],2009 2010 2011 ,[object Object],Kindred and the Cleveland Clinic established a post-acute collaborative in 2009 through a Cleveland Clinic RFP with an initial focus on Kindred’s hospital based sub-acute facility and long-term acute care hospitals. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Information Sharing Care Transitions Physician Engagement Quality & Outcomes
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Elements of Kindred-Cleveland Clinic Relationship Multiple Communication Elements Drive Success
Clinical Integration ,[object Object],[object Object],[object Object],[object Object],Kindred Post-Acute Service Lines 2 Long-Term Acute Care Hospitals 1 co-located hospital based sub-acute unit 2 Louisville nursing and rehab centers with 1 transitional care unit 5 southern IN nursing and rehab centers with 2 transitional care units 4 not-for-profit hospitals 1.4 million yearly patient encounters 11,000 employees 2,000 physician medical staff 60,000 admissions per year Norton Healthcare Kindred and Norton Healthcare
Clinical Integration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Hospital Readmissions and Length of Stay ,[object Object],[object Object],[object Object],[object Object],Kindred - Norton Collaborative Physician Alignment Established a “Joint Operating Committee” Kindred clinical liaisons screen patients on day 3 of hospital stay Implemented Norton critical care training for Kindred clinical staff Developed a shared quality dashboard & PI process Clinical Competencies & Nurse Training Expanding hospitalist coverage between acute and post-acute sites of care Kindred and Norton Healthcare
Care Pathways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kindred Post-Acute Service Lines 2 Long-Term Acute Care Hospitals 6 Skilled Nursing and Rehab Centers Hospice and HomeHealth Continuity of Rehabilitation Services across Sites of Care 4 major hospital systems provide short -term acute care services within the Indianapolis market These health systems utilize a broad range of physician affiliations Key Market Characteristics Kindred and the Saint Francis Healthcare System
Kindred-Saint Francis Joint Operating Committee ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Goals and Objectives for the Collaborative
Patient Placement Criteria for Post-Acute Levels of Care ,[object Object],3 Long-Term Acute Care Hospitals 1 Hospital-based Sub-acute Facility 2 Area Skilled Nursing and Rehabilitation Centers Continuity of Rehabilitation Services ,[object Object],[object Object],[object Object],[object Object],[object Object],Higher than Average Managed Care Penetration Rate Several Managed Care Payors Retain Physician Case Management Group Key Market Characteristics Kindred and Healthcare Partners, Las Vegas - Physician Group
Healthcare Partners - Las Vegas, NV ,[object Object],[object Object],[object Object],[object Object],[object Object],Key Aspects of the Kindred and Healthcare Partners Relationship
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kindred’s Las Vegas Continuum of Care Coordination of Care
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kindred’s Las Vegas Continuum of Care Process:  Joy Cleveland 12 Readmission Process and Categorization
How is the Continuum Performing- Numbers at a Glance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Considerations in Evaluating Kindred as a Post-Acute Partner ,[object Object],[object Object],[object Object],[object Object],[object Object],Working more closely, we have significant opportunities to advance our clinical coordination and improve patient care and quality.

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Idea hour Kindred Healthcare

  • 1. The Case for Post-Acute Partnerships Kindred Healthcare William M. Altman, Senior Vice President of Strategy & Public Policy
  • 2.
  • 3. Why Develop a Post Acute Strategy? Demand for Post-Acute Services Aging Demographics Post-Acute Utilization Payment Reform Value Based Purchasing Readmission Penalties Episodic / Bundled Payment Increased Competition Customer Satisfaction Care Coordination Reducing Hospital Readmissions
  • 4. Positioned to Take Advantage of a Changing Healthcare and Payment Environment “ Continue The Care ” Patient Service Intensity Patient Illness Severity HOME SKILLED NURSING FACILITIES HOSPICE HOME HEALTH CARE OUTPATIENT REHAB ASSISTED LIVING ACUTE CARE HOSPITALS TRANS CARE ICU IN-PATIENT REHAB LTACs FREESTANDING/ HIH SAU TCC & TCU ADULT DAY CARE
  • 5. 35% of Medicare beneficiaries are discharged from acute hospitals to post-acute care (1) Source: RTI, 2009: Examining Post Acute Care Relationships in an Integrated Hospital System Tremendous Opportunities Exist to Better Manage Patient Care for Patients Discharged to Post-Acute Medicare Patients’ Use of Post-Acute Services Throughout an “Episode of Care” (1) Patients’ first site of discharge after acute care hospital stay Patients’ use of site during a 90 day episode SHORT-TERM ACUTE CARE HOSPITALS Intensity of Service LONG-TERM ACUTE CARE HOSPITALS Lower Higher INPATIENT REHAB SKILLED NURSING FACILITIES OUTPATIENT REHAB HOME HEALTH CARE 37% 2% 10% 11% 41% 52% 9% 21% 2% 61%
  • 6. Positioned to Help Determine the Most Appropriate Setting for Patients as they Continue Their Care Throughout a Patient Episode 35% 25% 5% Skilled Nursing and Rehab Centers (1) Source: Kindred Internal Data, 2010 data. Home * (16% with Home Health) Inpatient Rehab Facility Patients Discharged From Kindred Long Term Acute Care Hospitals 13% 77% Skilled Nursing and Rehab Centers Home * (45% with Home Health) Patients Discharged from Kindred Inpatient Rehabilitation Facilities 50% Home* (31% with Home Health) Patients Discharged Kindred Nursing and Rehabilitation Centers
  • 7. Operational Imperatives with Payment Reform PREPARING FOR SHARED RISK Stakeholders Physicians Providers Patients Payors Clinicians Improve Patient Quality Reduce Hospital Readmissions Provide Greater Transparency Be More Efficient / Grow Volumes Aligned Incentives Information Sharing Care Management Models Physician Engagement Key Enablers Operational Imperatives
  • 8.
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  • 10. Options for Developing a Post-Acute Strategy Develop Internally Establish and develop internal post-acute care capacity – deploying limited capital and clinical resources Outsource Manage relationships with multiple providers for all levels of post-acute care Partner Partner with progressive post-acute providers to fulfill patient needs
  • 11.
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  • 13. Positioned to Take Advantage of a Changing Healthcare and Payment Environment “ Continue The Care ” Patient Service Intensity Patient Illness Severity HOME SKILLED NURSING FACILITIES HOSPICE HOME HEALTH CARE OUTPATIENT REHAB ASSISTED LIVING ACUTE CARE HOSPITALS TRANS CARE ICU IN-PATIENT REHAB LTACs FREESTANDING/ HIH SAU TCC & TCU ADULT DAY CARE
  • 14. Coordinating Clinical Services & Programs Across Service Lines to Improve Outcomes and Prevent Readmissions Long-Term Acute Care Hospitals Hospital Based Sub-Acute Units Inpatient Rehabilitation Facilities Skilled Nursing & Rehabilitation Centers Rehabilitative Therapy Kindred Long-Term Acute Care Hospitals: 28,766 (64%) patients went home or to a lower level of care in 2010 after an average length of stay of 30 days Kindred Inpatient Rehabilitation Facilities 34,960 (76%) patients returned home after an average length of stay of 12 days in 2010 Kindred Rehabilitative Therapy Patient functional improvement from evaluation to discharge was 76.4% in 2010 Kindred Nursing and Rehabilitation: 39,836 (50%) patients returned home after an average length of stay of 32 days in 2010. Home Health & Hospice Services Services Services Specialty Programs Therapies Respiratory & Pulmonary Care Cardiac Care Pulmonary Care Intensive Short-Term Complex Rehabilitation Cardiac Care Pulmonary Care Cardio-Pulmonary and Medically Complex Complex Wound Care IV antibiotic Therapy Clinically Complex Care Reconditioning Wound Care Severe Stroke, Brain, Spinal Cord, and Other Neurological Impairment Wound Care Wound Care Therapies for Complex Wounds Short-Term Rehabilitation Intensive Short –Term & Orthopedic Rehabilitation Complex Cognitive, Physical Rehabilitation Orthopedic and Neurological Rehabilitation Orthopedic Rehab Neurological / Stroke Rehabilitation Dialysis Pain Management IV Therapy Dialysis, Wound Care, Pulmonary Therapy Long-term Chronic Care Palliative & Hospice Care Palliative & Pain Programs Services Skilled Nursing Care w/ Specialty Programs Wound Care, CHF, Methadone Dosing, Med Management, Safety Assessments, IV Therapy Physical, Occupational & Speech Therapy Psychiatric Nursing
  • 15. Increased Focus on Developing Market Specific Integrated and Coordinated Care Delivery Models With Focus On Developing Cluster Market Service Offerings LTACHs (121) Inpatient Rehab Hospitals (5) Nursing and Rehabilitation Centers (224) Acute Rehabilitation Units (113) RehabCare External Customers (1,563) Home Care and Hospice (19) Existing Cluster Market Potential New Cluster Market (as of June 1, 2011)
  • 16.
  • 17. Key Attributes for Successful Collaboration Information Sharing Communication mechanisms - Joint Operating Committees Information Technology Linkage Inclusion of stakeholders Care Transitions Post-acute clinical programs designed fit hospital need Coordinated staffing, training, and nurse competencies Shared clinical protocols; Care pathways Physician Engagement Physician leadership and buy-in Medical privileges across sites of care Awareness of practice patterns, confidence in partners Quality & Outcomes Shared quality and operating measures Established baseline performance and agreed targets Focus on high impact outcomes (e.g., re-hospitalizations)
  • 18.
  • 19. Kindred is Actively Engaged with Hospitals, Health Systems, and Managed Care Organization in Piloting Integrated Care and Payment Models (ACOs, Bundling, Rehospitalization Pilots, Etc.)
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Editor's Notes

  1. What we want to talk about today: Update you on our continued progress as a company… Our progress on our quality, people and financial goals Progress on RehabCare merger and integration and Thank You ! (Vista, Dallas TCC’s, Growing Home Health and Hospice Services and Follow-up our Everybody’s Business communication on the difficult reimbursement environment and what it will and will not mean to us Talk about our exciting path forward together and opportunities to we have to continue to grow
  2. What we want to talk about today: Update you on our continued progress as a company… Our progress on our quality, people and financial goals Progress on RehabCare merger and integration and Thank You ! (Vista, Dallas TCC’s, Growing Home Health and Hospice Services and Follow-up our Everybody’s Business communication on the difficult reimbursement environment and what it will and will not mean to us Talk about our exciting path forward together and opportunities to we have to continue to grow
  3. ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________
  4. Relationship spans almost 2 years. 955 patients cared for under this model through May 2011