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Chapter 9: Career Development

Career Development | 9-1

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Dessler, Chhinzer, Cole
Human Resources
Management in Canada
Canadian Twelfth Edition
Learning Outcomes

• ANALYZE the factors that affect career choices.
• EXPLAIN the evolution of career development
and the impact of that on employers and
employees.
Career Development | 9-2

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• EXPLAIN the strategic importance of career
planning and development in the context of
today’s talent shortage.
Learning Outcomes

• EXPLAIN what management development
is and why it is important.
• DESCRIBE on-the-job and off-the-job
management-development techniques.
Career Development | 9-3

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• RECOMMEND how to manage transfers and
promotions more effectively.
The deliberate process through which a
person becomes aware of personal
career-related attributes and the
lifelong series of activities that
contribute to his or her career
fulfillment.

Career Development | 9-4

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Career Planning and Development
Early Stages of Career
Development Research
Vocational Preference Test

• realistic orientation
• social orientation
• conventional orientation
• enterprising orientation

• artistic orientation
Career Development | 9-5

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• investigative orientation
New Approaches to Career
Development
• more frequent job transitions

• linear career paths lose definition

• more dynamic and holistic approach to
career development
• focus on lifelong learning and flexibility

Career Development | 9-6

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• primary stakeholder is the person
New Approaches to Career
Development
Identify skills and aptitudes
• general aptitude test battery (GATB)
• concern or value a person will not give up

Focus on life trajectories
• designing career and life simultaneously
Become a learning organization

• an organization skilled at creating, acquiring
and transferring knowledge
Career Development | 9-7

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Identify career anchors
Career Anchors – Edgar Schein
1. Technical/functional
2. Managerial competence
4. Autonomy and independence

5. Security
6. Service/dedication
7. Pure challenge

8. Lifestyle
Career Development | 9-8

Copyright © 2014 Pearson Canada Inc. All rights reserved.

3. Creativity
Focus on Life Trajectories
Shift in thinking from:

• traits and states to context

• linear to non-linear
• scientific facts to narrative evaluations
• describing to modelling

Career Development | 9-9

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• prescriptive to process
Roles in Career Development: The
Individual
• individual must accept responsibility for
career
•
•
•
•

self-motivation
independent learning
effective time and money management
self-promotion

• networking is the foundation of effective
career management
Career Development | 9-10

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• requires:
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Networking

Career Development | 9-11
Roles in Career Development:
The Manager

• offer developmental assignments and
support

• participate in career development
discussions
• act as a coach, appraiser, advisor, and
referral agent
Career Development | 9-12

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• should provide timely and objective
performance feedback
Roles in Career Development:
The Employer
• Provide career-oriented training and
development opportunities

• offer a variety of career options

Career Development | 9-13

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• offer career information and programs
Managing Transfers
Employees seek:

• greater possibility of advancement
• more interesting job

• greater convenience
Employers want to:

• to fill vacant positions

• find better fit for an employee
Career Development | 9-14

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• personal enrichment
Managing Transfers - Trends

• two-thirds of transfers are refused by
employees due to family/spousal concerns
• employers are offering spousal support

Career Development | 9-15

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• routine transfers (for job exposure, to fill
vacancies) are on the decline due to cost
and disruption to family life
Making Promotion Decisions

Decision 2: How Is Competence Measured?

Decision 3: Is the Process Formal or
Informal?
Career Development | 9-16

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Decision 1: Is Seniority or Competence the
Rule?
Management Development

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Any attempt to improve current or future
management performance by imparting
knowledge, changing attitudes, or
increasing skills.

Career Development | 9-17
Importance of Management
Development
• Baby Boomers entering retirement

• management development
•
•

attracts talent
helps organization achieve employer-of-choice
status

Career Development | 9-18

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• increased demand for next generation to
assume senior management
Management Development Process

2. Creating a talent pool

3. Developing managers

Career Development | 9-19

Copyright © 2014 Pearson Canada Inc. All rights reserved.

1. Assessing HR needs to achieve strategic
objectives
Succession Planning

Copyright © 2014 Pearson Canada Inc. All rights reserved.

A process through which senior-level and
critical strategic job openings are planned for
and eventually filled.

Career Development | 9-20
Steps in Succession Planning

2. Identify core skills and competencies
needed in critical jobs
3. Identify employees who have, or can
acquire, the skills and provide
developmental opportunities
Career Development | 9-21

Copyright © 2014 Pearson Canada Inc. All rights reserved.

1. Establish strategic direction of
organization
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Management Replacement
Chart

Career Development | 9-22
Management Development
Techniques
• developmental job rotation
• coaching/understudy approach
• outside seminars

• college/university-related programs
• in-house development centres
• behaviour modelling
• mentoring

Career Development | 9-23

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• action learning
Leadership Development
• Canada facing shortage of leadership
talent
• requirements for successful leadership: knowledge,
competency, character
• six categories of leadership competencies:
1) self-mastery, 2) futuring/vision, 3) sensemaking/thinking, 4) design of intelligent action,
5) aligning people to action/leading, 6) adaptive
learning

Career Development | 9-24

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• Banff Centre leadership program
continued

Career Development | 9-25
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Banff Centre Competencies
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Banff Centre Competencies

Career Development | 9-26

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Chapter 09 dessler 12-ce_ppt_ch09

  • 1. Chapter 9: Career Development Career Development | 9-1 Copyright © 2014 Pearson Canada Inc. All rights reserved. Dessler, Chhinzer, Cole Human Resources Management in Canada Canadian Twelfth Edition
  • 2. Learning Outcomes • ANALYZE the factors that affect career choices. • EXPLAIN the evolution of career development and the impact of that on employers and employees. Career Development | 9-2 Copyright © 2014 Pearson Canada Inc. All rights reserved. • EXPLAIN the strategic importance of career planning and development in the context of today’s talent shortage.
  • 3. Learning Outcomes • EXPLAIN what management development is and why it is important. • DESCRIBE on-the-job and off-the-job management-development techniques. Career Development | 9-3 Copyright © 2014 Pearson Canada Inc. All rights reserved. • RECOMMEND how to manage transfers and promotions more effectively.
  • 4. The deliberate process through which a person becomes aware of personal career-related attributes and the lifelong series of activities that contribute to his or her career fulfillment. Career Development | 9-4 Copyright © 2014 Pearson Canada Inc. All rights reserved. Career Planning and Development
  • 5. Early Stages of Career Development Research Vocational Preference Test • realistic orientation • social orientation • conventional orientation • enterprising orientation • artistic orientation Career Development | 9-5 Copyright © 2014 Pearson Canada Inc. All rights reserved. • investigative orientation
  • 6. New Approaches to Career Development • more frequent job transitions • linear career paths lose definition • more dynamic and holistic approach to career development • focus on lifelong learning and flexibility Career Development | 9-6 Copyright © 2014 Pearson Canada Inc. All rights reserved. • primary stakeholder is the person
  • 7. New Approaches to Career Development Identify skills and aptitudes • general aptitude test battery (GATB) • concern or value a person will not give up Focus on life trajectories • designing career and life simultaneously Become a learning organization • an organization skilled at creating, acquiring and transferring knowledge Career Development | 9-7 Copyright © 2014 Pearson Canada Inc. All rights reserved. Identify career anchors
  • 8. Career Anchors – Edgar Schein 1. Technical/functional 2. Managerial competence 4. Autonomy and independence 5. Security 6. Service/dedication 7. Pure challenge 8. Lifestyle Career Development | 9-8 Copyright © 2014 Pearson Canada Inc. All rights reserved. 3. Creativity
  • 9. Focus on Life Trajectories Shift in thinking from: • traits and states to context • linear to non-linear • scientific facts to narrative evaluations • describing to modelling Career Development | 9-9 Copyright © 2014 Pearson Canada Inc. All rights reserved. • prescriptive to process
  • 10. Roles in Career Development: The Individual • individual must accept responsibility for career • • • • self-motivation independent learning effective time and money management self-promotion • networking is the foundation of effective career management Career Development | 9-10 Copyright © 2014 Pearson Canada Inc. All rights reserved. • requires:
  • 11. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Networking Career Development | 9-11
  • 12. Roles in Career Development: The Manager • offer developmental assignments and support • participate in career development discussions • act as a coach, appraiser, advisor, and referral agent Career Development | 9-12 Copyright © 2014 Pearson Canada Inc. All rights reserved. • should provide timely and objective performance feedback
  • 13. Roles in Career Development: The Employer • Provide career-oriented training and development opportunities • offer a variety of career options Career Development | 9-13 Copyright © 2014 Pearson Canada Inc. All rights reserved. • offer career information and programs
  • 14. Managing Transfers Employees seek: • greater possibility of advancement • more interesting job • greater convenience Employers want to: • to fill vacant positions • find better fit for an employee Career Development | 9-14 Copyright © 2014 Pearson Canada Inc. All rights reserved. • personal enrichment
  • 15. Managing Transfers - Trends • two-thirds of transfers are refused by employees due to family/spousal concerns • employers are offering spousal support Career Development | 9-15 Copyright © 2014 Pearson Canada Inc. All rights reserved. • routine transfers (for job exposure, to fill vacancies) are on the decline due to cost and disruption to family life
  • 16. Making Promotion Decisions Decision 2: How Is Competence Measured? Decision 3: Is the Process Formal or Informal? Career Development | 9-16 Copyright © 2014 Pearson Canada Inc. All rights reserved. Decision 1: Is Seniority or Competence the Rule?
  • 17. Management Development Copyright © 2014 Pearson Canada Inc. All rights reserved. Any attempt to improve current or future management performance by imparting knowledge, changing attitudes, or increasing skills. Career Development | 9-17
  • 18. Importance of Management Development • Baby Boomers entering retirement • management development • • attracts talent helps organization achieve employer-of-choice status Career Development | 9-18 Copyright © 2014 Pearson Canada Inc. All rights reserved. • increased demand for next generation to assume senior management
  • 19. Management Development Process 2. Creating a talent pool 3. Developing managers Career Development | 9-19 Copyright © 2014 Pearson Canada Inc. All rights reserved. 1. Assessing HR needs to achieve strategic objectives
  • 20. Succession Planning Copyright © 2014 Pearson Canada Inc. All rights reserved. A process through which senior-level and critical strategic job openings are planned for and eventually filled. Career Development | 9-20
  • 21. Steps in Succession Planning 2. Identify core skills and competencies needed in critical jobs 3. Identify employees who have, or can acquire, the skills and provide developmental opportunities Career Development | 9-21 Copyright © 2014 Pearson Canada Inc. All rights reserved. 1. Establish strategic direction of organization
  • 22. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Management Replacement Chart Career Development | 9-22
  • 23. Management Development Techniques • developmental job rotation • coaching/understudy approach • outside seminars • college/university-related programs • in-house development centres • behaviour modelling • mentoring Career Development | 9-23 Copyright © 2014 Pearson Canada Inc. All rights reserved. • action learning
  • 24. Leadership Development • Canada facing shortage of leadership talent • requirements for successful leadership: knowledge, competency, character • six categories of leadership competencies: 1) self-mastery, 2) futuring/vision, 3) sensemaking/thinking, 4) design of intelligent action, 5) aligning people to action/leading, 6) adaptive learning Career Development | 9-24 Copyright © 2014 Pearson Canada Inc. All rights reserved. • Banff Centre leadership program
  • 25. continued Career Development | 9-25 reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Banff Centre Competencies
  • 26. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Banff Centre Competencies Career Development | 9-26