...while serving the community. A presentation to the ARSL Annual Conference with George Needham and Chrystie Hill on September 11, 2009.

10. So what?

11. Keeping your head

13. Decisions, decisions…

15. So how does this play out?

16. Cataloging

17. Reference

18. Circulation

19. Collections

20. Principles versus techniques

48. Make it a high priority. The Rewards Are ENORMOUS. ” “ Just commit to it.

50. “ Kankakee is pulling itself back from the brink … and it all started with the library.”

53. George Needham [email_address] Chrystie Hill [email_address]