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Providing in-depth insight, data, and analysis of everything digital.
Source: AP
Amazon and the New Age of Delivery
THE EVERYTHING SHIPPER
AMAZON IS INVESTING HEAVILY INTO SHIPPING
FIRST, WHAT IS AMAZON?
Source: Getty
STILL THE FASTEST-GROWING MAJOR RETAILER
Source: Amazon
Amazon Net Sales
$0
$40
$80
$120
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Billions
AMAZON IS US E-COMMERCE
Source: Wall Street analysts
Amazon’s Share Of US E-Commerce Market
0%
10%
20%
30%
40%
2008 2009 2010 2011 2012 2013 2014 2015
AND E-COMMERCE IS WHERE ALL THE GROWTH IS
Source: US Census, comScore, BI Intelligence
Forecast: US E-Commerce Sales
BUT E-COMMERCE OPERATIONS ARE EXPENSIVE
Source: Deloitte
What US Consumers Consider “Fast Shipping” (2015)
0%
20%
40%
60%
80%
100%
Same-day Next day Within 2
days
Within 3-4
days
Within 5-7
days
Within 1-2
weeks
Fast Shipping Not Fast Shipping
AND AMAZON IS NOT IMMUNE TO THOSE COSTS
Source: Amazon
Amazon Shipping Costs
$0
$2
$4
$6
$8
$10
$12
$14
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Billions
AMAZON’S DOUBLE-EDGED SWORD
Source: Amazon
Amazon Shipping
Costs
$0
$40
$80
$120
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Billions
Amazon Net Sales
$0
$4
$8
$12
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Billions
SO AMAZON HAD TO OFFSET THOSE COSTS
Source: Amazon
Amazon Shipping Costs And Shipping Revenue
$0
$5
$10
$15
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Millions
Shipping Costs Shipping Revenue
AND IT DID THIS IN TWO WAYS
#1: AMAZON PRIME
0
20
40
60
80
100
Dec-11
Mar-12
Jun-12
Sep-12
Dec-12
Mar-13
Jun-13
Sep-13
Dec-13
Mar-14
Jun-14
Sep-14
Dec-14
Mar-15
Jun-15
Sep-15
Dec-15
Millions
Source: Piper Jaffray, Morningstar, RBC, CIRP, BI Intelligence
Amazon Prime Members Worldwide
FREE SHIPPING DRIVES PRIME SIGN-UPS
Source: RBC Capital Markets
Primary Reason US Amazon Prime Members Signed Up For Prime
#2: FULFILLMENT BY AMAZON
Source: Amazon
THIRD-PARTY SELLERS CORE TO AMAZON
Source: RW Baird
Percentage Of Amazon Orders, By Seller
83% 79%
81%
86% 87% 89% 90%
0%
50%
100%
Overall Pet Supplies Musical
Instruments
Automotive Home
Supplies
Appliances Patio, Lawn
Amazon as seller Third-party seller
BRANDS FEEL STRONG-ARMED BY AMAZON
Source: Wall Street analysts
Amazon’s Share Of US E-Commerce Market
0%
10%
20%
30%
40%
2008 2009 2010 2011 2012 2013 2014 2015
AMAZON’S COSTS NOW UNDER CONTROL
Source: Amazon
Amazon: Growth Of Shipping Costs vs. Growth Of Shipping Revenue
0%
20%
40%
60%
2008 2009 2010 2011 2012 2013 2014 2015
Cost Growth Revenue Growth
BUT AMAZON WON’T STOP THERE
Source: Amazon
Amazon Shipping Costs And Shipping Revenue
$0
$5
$10
$15
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Millions
Shipping Costs Shipping Revenue
ENTER: DRAGON BOAT
Code Name For Amazon’s Own Global Shipping Service
CROSS-BORDER SHIPPING BY AIR AND SEA
AMAZON NOW HAS FREIGHT AIRCRAFT
Number Of Freight Aircraft Planes In Operation, By Carrier
20
240
370
0
100
200
300
400
Amazon UPS FedEx
March 2016
Source: Company filings, BI Intelligence
DRAGON BOAT IS PART OF A LARGER INITIATIVE
AMAZON DELIVERY DRONES
Source: Amazon
Source: US Census, comScore, BI Intelligence
Delivery Fee That Consumers Pay For A Small Package
5lb package delivered within 10 miles in the US
BRINGING A NEW ERA OF FAST, CHEAP SHIPPING
AMAZON LOCKERS
Source: Wikipedia Commons
AMAZON IN-STORE PICKUP
Source: Getty
IN-STORE PICKUP GROWING POPULAR
Source: Slice Intelligence
Percentage Of E-Commerce Sales That Are In-Store Pickup, By Retailer (2015)
AMAZON ISN’T THE ONLY RETAILER SHIPPING
PARTNERS SHOULD BE CONCERNED ABOUT …
ALIBABA IS FOLLOWING A SIMILAR TRAJECTION
Source: Alibaba
ALIBABA GMV
Source: iResearch
Alibaba Global Gross Merchandise Volume
$0
$50
$100
$150
0%
20%
40%
60%
Q1
2013
Q2
2013
Q3
2013
Q4
2013
Q1
2014
Q2
2014
Q3
2014
Q4
2014
Q1
2015
Q2
2015
Q3
2015
Q4
2015
$ Billions
ALIBABA’S SHARE OF CHINA E-COMMERCE
Source: iResearch
Share of China B2C E-Commerce Market
61.4%
Others Jumei
Yixun Amazon
Dangdang Yihaodian
Gome Vip
Suning JD
Tmall
CHINA E-COMMERCE MARKET STRUCTURE
Source: iResearch
China E-Commerce Sales, By Type Of Marketplace
25.3% 34.6% 40.4% 45.8% 51.4% 56.1% 59.6%
0%
50%
100%
2011 2012 2013 2014 2015 2016 2017
B2C C2C
IN THE END, DELIVERY VOLUME WILL
KEEP INCREASING
Year-Over-Year Increase In Holiday Package Shipments, By Carrier (2015)
Source: UPS, FedEx
LEADING TO DELAYS AROUND PEAK SHOPPING
AND RETAILERS WILL PICKUP THE SLACK …
SO, FRIENDS OR FOES?
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Amazon shipping

  • 1. Providing in-depth insight, data, and analysis of everything digital. Source: AP Amazon and the New Age of Delivery THE EVERYTHING SHIPPER
  • 2. AMAZON IS INVESTING HEAVILY INTO SHIPPING
  • 3. FIRST, WHAT IS AMAZON? Source: Getty
  • 4. STILL THE FASTEST-GROWING MAJOR RETAILER Source: Amazon Amazon Net Sales $0 $40 $80 $120 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Billions
  • 5. AMAZON IS US E-COMMERCE Source: Wall Street analysts Amazon’s Share Of US E-Commerce Market 0% 10% 20% 30% 40% 2008 2009 2010 2011 2012 2013 2014 2015
  • 6. AND E-COMMERCE IS WHERE ALL THE GROWTH IS Source: US Census, comScore, BI Intelligence Forecast: US E-Commerce Sales
  • 7. BUT E-COMMERCE OPERATIONS ARE EXPENSIVE Source: Deloitte What US Consumers Consider “Fast Shipping” (2015) 0% 20% 40% 60% 80% 100% Same-day Next day Within 2 days Within 3-4 days Within 5-7 days Within 1-2 weeks Fast Shipping Not Fast Shipping
  • 8. AND AMAZON IS NOT IMMUNE TO THOSE COSTS Source: Amazon Amazon Shipping Costs $0 $2 $4 $6 $8 $10 $12 $14 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Billions
  • 9. AMAZON’S DOUBLE-EDGED SWORD Source: Amazon Amazon Shipping Costs $0 $40 $80 $120 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Billions Amazon Net Sales $0 $4 $8 $12 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Billions
  • 10. SO AMAZON HAD TO OFFSET THOSE COSTS Source: Amazon Amazon Shipping Costs And Shipping Revenue $0 $5 $10 $15 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Millions Shipping Costs Shipping Revenue
  • 11. AND IT DID THIS IN TWO WAYS
  • 13. FREE SHIPPING DRIVES PRIME SIGN-UPS Source: RBC Capital Markets Primary Reason US Amazon Prime Members Signed Up For Prime
  • 14. #2: FULFILLMENT BY AMAZON Source: Amazon
  • 15. THIRD-PARTY SELLERS CORE TO AMAZON Source: RW Baird Percentage Of Amazon Orders, By Seller 83% 79% 81% 86% 87% 89% 90% 0% 50% 100% Overall Pet Supplies Musical Instruments Automotive Home Supplies Appliances Patio, Lawn Amazon as seller Third-party seller
  • 16. BRANDS FEEL STRONG-ARMED BY AMAZON Source: Wall Street analysts Amazon’s Share Of US E-Commerce Market 0% 10% 20% 30% 40% 2008 2009 2010 2011 2012 2013 2014 2015
  • 17. AMAZON’S COSTS NOW UNDER CONTROL Source: Amazon Amazon: Growth Of Shipping Costs vs. Growth Of Shipping Revenue 0% 20% 40% 60% 2008 2009 2010 2011 2012 2013 2014 2015 Cost Growth Revenue Growth
  • 18. BUT AMAZON WON’T STOP THERE Source: Amazon Amazon Shipping Costs And Shipping Revenue $0 $5 $10 $15 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Millions Shipping Costs Shipping Revenue
  • 19. ENTER: DRAGON BOAT Code Name For Amazon’s Own Global Shipping Service
  • 21. AMAZON NOW HAS FREIGHT AIRCRAFT Number Of Freight Aircraft Planes In Operation, By Carrier 20 240 370 0 100 200 300 400 Amazon UPS FedEx March 2016 Source: Company filings, BI Intelligence
  • 22. DRAGON BOAT IS PART OF A LARGER INITIATIVE
  • 24. Source: US Census, comScore, BI Intelligence Delivery Fee That Consumers Pay For A Small Package 5lb package delivered within 10 miles in the US BRINGING A NEW ERA OF FAST, CHEAP SHIPPING
  • 27. IN-STORE PICKUP GROWING POPULAR Source: Slice Intelligence Percentage Of E-Commerce Sales That Are In-Store Pickup, By Retailer (2015)
  • 28. AMAZON ISN’T THE ONLY RETAILER SHIPPING PARTNERS SHOULD BE CONCERNED ABOUT …
  • 29. ALIBABA IS FOLLOWING A SIMILAR TRAJECTION Source: Alibaba
  • 30. ALIBABA GMV Source: iResearch Alibaba Global Gross Merchandise Volume $0 $50 $100 $150 0% 20% 40% 60% Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 $ Billions
  • 31. ALIBABA’S SHARE OF CHINA E-COMMERCE Source: iResearch Share of China B2C E-Commerce Market 61.4% Others Jumei Yixun Amazon Dangdang Yihaodian Gome Vip Suning JD Tmall
  • 32. CHINA E-COMMERCE MARKET STRUCTURE Source: iResearch China E-Commerce Sales, By Type Of Marketplace 25.3% 34.6% 40.4% 45.8% 51.4% 56.1% 59.6% 0% 50% 100% 2011 2012 2013 2014 2015 2016 2017 B2C C2C
  • 33. IN THE END, DELIVERY VOLUME WILL KEEP INCREASING Year-Over-Year Increase In Holiday Package Shipments, By Carrier (2015) Source: UPS, FedEx
  • 34. LEADING TO DELAYS AROUND PEAK SHOPPING
  • 35. AND RETAILERS WILL PICKUP THE SLACK … SO, FRIENDS OR FOES?
  • 36. Powered by Business Insider and trusted by thousands of business professionals, BI Intelligence offers essential insight and analysis on disruptive technologies, helping to drive successful decision making. Our Coverage Areas:  Internet of Things  Fintech & Payments  E-Commerce  Digital Media  Mobile, Apps & Platforms What We Deliver:  Over 100 Extensive Research Reports  At Least 1 New Report/Week  6 Insightful Daily Newsletters  Actionable Charts & Data  Online Research Center Learn more about BI Intelligence today: http://read.bi/learn-more
  • 37. "I have found at least one great piece of new, useful information in the BI Intelligence newsletters every single day. They are quick and to-the-point. BII is coming out with new and insightful information every single day.” Peter Sedlarcik, EVP - Business Insights & Intelligence, Havas Media "BI Intelligence is one of the main resources I use on a daily basis to stay ahead of the ever-changing digital media curve. The BII research team publishes great charts and reports in a timely manner. I find about 4 or 5 reports to be useful every month." Francis Che, Head Of Insights Strategy & Research – APAC, Yahoo ”BII research has no agenda – it’s an objective source of market intel. Plus, BII analyzes info from multiple sources. As a smaller company, that’s super valuable to us." Dee Dee Walsh, VP of Marketing & Business Development, Mobilize.net "Darwin noted 'It is not the strongest of species that survives nor the most intelligent, but those most responsive to change.’ Consider BI Intelligence a critical tool to not just to survive but thrive. You must read it daily, subscribe to multiple lists, review the reports. It is one of the few resource that I rely on to prepare me for change and the future.” Michael Becker, Managing Partner, mCordis
  • 38. Learn more about BI Intelligence subscription options at: http://read.bi/learn-more

Notas del editor

  1. Title Slide copied from original BII