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Success Stories

from when Collaborating Occurs in Your
Library
Project Web
• Think of a project, event, or task you worked on in the
  past or are currently working on.
• Who do you need to collaborate with to get the project
  completed and what is their role.
• Use the graphic organizer below to demonstrate the
  collaboration.
Success from Collaboration
• Why this presentation?
• Often when collaboration is written or spoken about in
  libraries it involves units outside the library
• This is to remind everyone that great things can be
  accomplished by working within the library regardless of
  many other obstacles
Definition
• working together
• the act of helping an enemy



collaboration. (2004). In Dictionary of Politics
   and Government. Retrieved from
   http://literati.credoreference.com
A quick history
• Post Katrina, the original library structure has been
  uninhabitable
• Since Katrina the library and it’s staff have occupied:
   o   1 trailer
   o   1 trailer and a ¼ of a trailer
   o   3 trailers
   o   1 room and a closet
   o   1 room and a closet and a semi-permanent home
Changes post Katrina
•   There were retirements
•   There were budget cuts
•   There was new staff
•   Trailer or not we had big plans
•   We knew what we needed to do
•   We just needed to make it happen
Always the optimists
• Understaffed
• Day to day library operations are tiring and time
  consuming
• We had 3 trailers, finally some space
• We still had big ideas and plans
• We had great intentions
                            THEN
We are not feeling so well
•   For several months there were health complaints
•   Eventually there was testing
•   MOLD
•   All the trailers except 1 needed remediation
Homeless
• The Director, the System Administrator and the Public
  Services staff were homeless
• Where could we go?
• Our only option: 1 room and a closet
One room and a closet
• The Director, the Systems Administrator and the Public
  Services staff moved in with Tech Services
• We all shared 1 room and a closet
• We brought our Reserve Collection with us and that was
  it
• We had very limited space for students
• Most of us worked at lab tables BUT we finally had the
  staff in the same place and the time to communicate with
  one another
Separated by a Wall
• Being a cataloger and a computer person we kind of
  spoke the same language
• Somehow in a conversation we discussed how bad the
  user data was in Workflows and how we used to do user
  loads when we had a friend in IT
• And then…
User Load Magic
• Together we looked at the LOUIS documentation on how
  to do a user load
• Parts of it was gibberish to each of us
• Collectively we were able to make sense of it
• We did a test load and then a real load
• It was…
A Joyful Occasion
Continued Success
• We realized there were many more things we could
  change for the better
• A listserv discussion on Shibboleth
  passwords, EZproxy…..
Crawl, Walk, Run….!
• 4 Database logins existed based on the provider
• A monthly brochure was emailed to faculty, staff and
  students with access information
• A student intranet was created to provide
  anytime, anywhere access to logon information
• With the implementation of EZproxy, a single logon was
  created!
Power of the Web
• Collaboration promoted the design and development of a
  Library website
• Collaboration led to an understanding of the goals and
  objectives of the library
• The new site provided both information and interactivity
User Friendly Interactivity
  Ask a Librarian   Document Delivery
User Friendly Interactivity
Self-paced Web Tutorials   Library Collaboration Site
User Friendly Interactivity
Study-room reservations   Library Intranet
User Friendly Interactivity
  Incident Tracking   Library Forum
LLA Conference Collaboration
• Webex made it possible to collaborate on this
  presentation with sound, video and document sharing
Collaboration tools
• Since everything is always changing
• Don’t forget these tools:
   o   Google Docs
   o   Free trial uses of software such as webex
   o   Meebo/Instant Message software
   o   Your colleagues
Lets hear from you
• Does anyone want to share your project web?

• Questions?
Contact us:
       Rosalind T. Chester
Web Manager / Multimedia Specialist
      School of Liberal Arts
        Tulane University
       102 Newcomb Hall
     New Orleans, LA 70118
         504.862.3044
      rchester@tulane.edu

           Laurie Gaillard
          Catalog Librarian
 Southern University at New Orleans
          6400 Press Drive
      New Orleans, LA 70126
           504-286-5364
         lgaillar@suno.edu

         Jacquie Keleher
       Reference Librarian
Southern University at New Orleans
        6400 Press Drive
     New Orleans, LA 70126
          504-286-5365
       jkeleher@suno.edu

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Success stories lla 2012

  • 1. Success Stories from when Collaborating Occurs in Your Library
  • 2. Project Web • Think of a project, event, or task you worked on in the past or are currently working on. • Who do you need to collaborate with to get the project completed and what is their role. • Use the graphic organizer below to demonstrate the collaboration.
  • 3. Success from Collaboration • Why this presentation? • Often when collaboration is written or spoken about in libraries it involves units outside the library • This is to remind everyone that great things can be accomplished by working within the library regardless of many other obstacles
  • 4. Definition • working together • the act of helping an enemy collaboration. (2004). In Dictionary of Politics and Government. Retrieved from http://literati.credoreference.com
  • 5. A quick history • Post Katrina, the original library structure has been uninhabitable • Since Katrina the library and it’s staff have occupied: o 1 trailer o 1 trailer and a ¼ of a trailer o 3 trailers o 1 room and a closet o 1 room and a closet and a semi-permanent home
  • 6. Changes post Katrina • There were retirements • There were budget cuts • There was new staff • Trailer or not we had big plans • We knew what we needed to do • We just needed to make it happen
  • 7. Always the optimists • Understaffed • Day to day library operations are tiring and time consuming • We had 3 trailers, finally some space • We still had big ideas and plans • We had great intentions THEN
  • 8. We are not feeling so well • For several months there were health complaints • Eventually there was testing • MOLD • All the trailers except 1 needed remediation
  • 9. Homeless • The Director, the System Administrator and the Public Services staff were homeless • Where could we go? • Our only option: 1 room and a closet
  • 10. One room and a closet • The Director, the Systems Administrator and the Public Services staff moved in with Tech Services • We all shared 1 room and a closet • We brought our Reserve Collection with us and that was it • We had very limited space for students • Most of us worked at lab tables BUT we finally had the staff in the same place and the time to communicate with one another
  • 11. Separated by a Wall • Being a cataloger and a computer person we kind of spoke the same language • Somehow in a conversation we discussed how bad the user data was in Workflows and how we used to do user loads when we had a friend in IT • And then…
  • 12.
  • 13. User Load Magic • Together we looked at the LOUIS documentation on how to do a user load • Parts of it was gibberish to each of us • Collectively we were able to make sense of it • We did a test load and then a real load • It was…
  • 15. Continued Success • We realized there were many more things we could change for the better • A listserv discussion on Shibboleth passwords, EZproxy…..
  • 16. Crawl, Walk, Run….! • 4 Database logins existed based on the provider • A monthly brochure was emailed to faculty, staff and students with access information • A student intranet was created to provide anytime, anywhere access to logon information • With the implementation of EZproxy, a single logon was created!
  • 17. Power of the Web • Collaboration promoted the design and development of a Library website • Collaboration led to an understanding of the goals and objectives of the library • The new site provided both information and interactivity
  • 18. User Friendly Interactivity Ask a Librarian Document Delivery
  • 19. User Friendly Interactivity Self-paced Web Tutorials Library Collaboration Site
  • 20. User Friendly Interactivity Study-room reservations Library Intranet
  • 21. User Friendly Interactivity Incident Tracking Library Forum
  • 22. LLA Conference Collaboration • Webex made it possible to collaborate on this presentation with sound, video and document sharing
  • 23. Collaboration tools • Since everything is always changing • Don’t forget these tools: o Google Docs o Free trial uses of software such as webex o Meebo/Instant Message software o Your colleagues
  • 24. Lets hear from you • Does anyone want to share your project web? • Questions?
  • 25. Contact us: Rosalind T. Chester Web Manager / Multimedia Specialist School of Liberal Arts Tulane University 102 Newcomb Hall New Orleans, LA 70118 504.862.3044 rchester@tulane.edu Laurie Gaillard Catalog Librarian Southern University at New Orleans 6400 Press Drive New Orleans, LA 70126 504-286-5364 lgaillar@suno.edu Jacquie Keleher Reference Librarian Southern University at New Orleans 6400 Press Drive New Orleans, LA 70126 504-286-5365 jkeleher@suno.edu

Notas del editor

  1. And formaldehyde – don’t forget about that