A mini ppt on technical communication

1. TECHNICAL COMMUNICATION
-Ishank Ranjan
H.C.S.T, Mathura(U.P.)

2. Introduction
 The exchange of information, ideas and knowledge
between sender and receiver through an accepted code
of symbols.
 Two way process
 The term ‘communication’, derived from a Latin term
‘communicare’.
 Sender-Encoding-Mediums-Decoding-Receiver-
Feedback

3. Meaning of Communication
 Language employs a combination of words to
communicate ideas in a meaningful way.
 By changing the word order in a sentence, you can
change it’s meaning, and make it meaningless.
 E.g.: I eat rice only.
 I only eat rice.

4. Process of Communication
encode decode
Sender Medium Receiver
Feedback

5. What is Technical Communication?
 Applied communication designed to accomplish specific
tasks or to help solve problems, such as:
 Informing users about an update in computer software
 Instructing assembly line workers to produce a new
product
 Warning customers about unsafe ways to operate a
machine
 Instructing buyers how to assemble a bicycle
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6. What is Technical Communication?
 Communication that conveys complex information in an
easy-to-understand manner, often to inexperienced
users, on topics such as:
 Repairing a copy machine
 Selecting a home computer
 Operating a digital camera
 Creating handmade ceramics
 Assembling a kite
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7. General & Technical Communication
 General:  Technical:
 Contains a general  Contains a technical
message message
 Informal in style and  Mostly formal in style
approach and approach
 No set pattern  Follows a set pattern
 Mostly oral  Both oral and written
 Not always for a  Always for a specific
specific audience audience
 No use of technical  Frequently involves
terms or graphics jargons, graphics etc.

8. The Five C’s of Technical Communication
 Clear
 Correct
 Concise
 Consistent
 Comprehensive

9. Forms of
Technical Communication
Oral Forms
 Face-to-face communication
 Telephone Talk
 Meetings
 Seminars
 Conferences
 Dictation
 Instructions
 Presentations
 Group discussions
 Interviews (employment/press)
 Video conferences
 Voice conferences

10. Forms of
Technical Communication
Written Forms
 Memos
 Letters
 E-mails
 Faxes
 Notices
 Circulars
 Newsletters
 Reports
 Proposals
 Research papers
 Bulletins
 Brochures
 Manuals
 In-house journals

11. Levels of Communication
 Extra personal
 Intra personal
 Inter personal
 Organizational (-internal operational-external
operational-personal)
 Mass (large reach-impersonal-presence of a
gatekeeper)

12. Conclusion
 Your communication skills can make a difference
between being hired and fired.
 Will will find a way….
 Practice makes a man perfect…
*****

13. Thank you…