SlideShare una empresa de Scribd logo
1 de 40
Lesclésd’une
présenceWeb
pertinenteet
efficace
parFredColantonio
Atelierdonnéen2013
J’aibesoindecom.com accompagnelesindépendants,TPEetPMEduHainaut
etduBrabantwallondansledéveloppementdeleurcommunication.
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
SOCIAL MEDIA & SOCIAL WEB
5 ways the Internet changed Customer relationships for brands and companies
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
1
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
A Global Change
2
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
IsThis Just a Phase ?
3
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
On Earth Social Media users
7 billion 1 billion
Mobile accounts
6,5 billion
Connected
2 billion
4
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
+1,11 billion
+1 billion
+500 millions
+400 millions
+200 millions
+20 millions
2004
2005
2006
2011
2003
2010
5
Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
6
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
What’s AtAwAd ?
7
Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Source : numerikmedias.net
Source : monmag.org
Source : extremepc.fr
Source : presse.philips.ch
Source : materiel.net
8
Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
“Since Q4/2010, smartphones (mobile
phone, 3G, keyboard, OS, e-mail…)
outsell computers for the first time”
IDC Report
9
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
We all act SoLoMo
10
Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
11
Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
12
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
What AreThe Consequences ?
13
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
14
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
15
Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
16
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
17
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
The Roads
toTake
18
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
VISIBILITY « 2.0 »
1
2
3
19
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
EXAMPLE
2nd search engine worldwide
4 billion views… per day
72 hours of video posted… per minute
20
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Visibility ?
Users ?
Attractiveness ?
EXAMPLE
21
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
The secret : Digital Ubiquity
+
+
+
EXAMPLE
22
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
= x1
= x10
EXAMPLE
+
+
+
23
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
The Content
Strategy
24
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
3 STEPS
Install a Uninterrupted Flow
Create and ShareValues
Take Good Care of the System
25
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Install an Uniterrupted Flow
of both informations & interactions
26
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Create and ShareValues
by the digital prints you leave online
27
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Take Good Care of the System
to do better and to last
28
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
5Tips to Handle
2.0 Changes
29
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
E-Mail for everyone
outdated
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
30
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Brand controled
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
guided
31
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Delay to interact is better
reduced
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
32
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Customer relations
individualized
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
33
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Customer relations
individualizedpubliclyFree share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
34
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Distance is the safest way
to protect ourselvesProximity
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
35
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
1Trend to Use
Right Now
36
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Global On/Off Customer Experience
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
37
Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from :
© Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com
Fred Colantonio
+32 486 99 58 68
contact@fredcolantonio.com
www.fredcolantonio.com
: FredColantonio
Photo pro : Stéphane Laruelle
Crédit images : www.sxc.hu
38
Ensavoirplussur
J’aibesoindecom.com ?
www.jaibesoindecom.com
facebook.com/jaibesoindecom
twitter.com/jaibesoindecom
info@jaibesoindecom.com
Tél:071/585315Tél:071/585315
J’aibesoindecom.com accompagnelesindépendants,TPEetPMEduHainaut
etduBrabantwallondansledéveloppementdeleurcommunication.

Más contenido relacionado

Similar a Les clés d'une présence web efficace et pertinente par Fred Colantonio

Don tapscott sunum
Don tapscott sunumDon tapscott sunum
Don tapscott sunum
Erol Dizdar
 

Similar a Les clés d'une présence web efficace et pertinente par Fred Colantonio (11)

E-Commerce transgressif : vendre grâce à internet… sans boutique ?
E-Commerce transgressif : vendre grâce à internet… sans boutique ?E-Commerce transgressif : vendre grâce à internet… sans boutique ?
E-Commerce transgressif : vendre grâce à internet… sans boutique ?
 
Stratégies relationnelles - Réussir avec les autres
Stratégies relationnelles - Réussir avec les autresStratégies relationnelles - Réussir avec les autres
Stratégies relationnelles - Réussir avec les autres
 
DV 2016: Customer Data - The New Value Exchange
DV 2016: Customer Data - The New Value ExchangeDV 2016: Customer Data - The New Value Exchange
DV 2016: Customer Data - The New Value Exchange
 
Growth Hacking Workshop @ APPM's Marketing Marathon 2016
Growth Hacking Workshop @ APPM's Marketing Marathon 2016Growth Hacking Workshop @ APPM's Marketing Marathon 2016
Growth Hacking Workshop @ APPM's Marketing Marathon 2016
 
Creating InfoSec Dashboards that Don't Suck - RSA Conference 2020
Creating InfoSec Dashboards that Don't Suck - RSA Conference 2020Creating InfoSec Dashboards that Don't Suck - RSA Conference 2020
Creating InfoSec Dashboards that Don't Suck - RSA Conference 2020
 
Brand Identity Theft
Brand Identity TheftBrand Identity Theft
Brand Identity Theft
 
LogiNext Big Data Workshop NASSCOM
LogiNext Big Data Workshop NASSCOMLogiNext Big Data Workshop NASSCOM
LogiNext Big Data Workshop NASSCOM
 
Don tapscott sunum
Don tapscott sunumDon tapscott sunum
Don tapscott sunum
 
How to free a founder from a sales role
How to free a founder from a sales roleHow to free a founder from a sales role
How to free a founder from a sales role
 
Connections 2018 - Scott Anthony - Strategy through uncertainty: How to turn ...
Connections 2018 - Scott Anthony - Strategy through uncertainty: How to turn ...Connections 2018 - Scott Anthony - Strategy through uncertainty: How to turn ...
Connections 2018 - Scott Anthony - Strategy through uncertainty: How to turn ...
 
Keys to Great Conversational Design from the Chatbot Conference
Keys to Great Conversational Design from the Chatbot ConferenceKeys to Great Conversational Design from the Chatbot Conference
Keys to Great Conversational Design from the Chatbot Conference
 

Más de J'ai besoin de com

Créez une action marketing à petit budget avec Alain Leduc
Créez une action marketing à petit budget avec Alain LeducCréez une action marketing à petit budget avec Alain Leduc
Créez une action marketing à petit budget avec Alain Leduc
J'ai besoin de com
 
"Se présenter et convaincre" par greg piotto (2012)
"Se présenter et convaincre" par greg piotto (2012)"Se présenter et convaincre" par greg piotto (2012)
"Se présenter et convaincre" par greg piotto (2012)
J'ai besoin de com
 
"Ecriture web" par Marina Aubert (2011)
"Ecriture web" par Marina Aubert (2011)"Ecriture web" par Marina Aubert (2011)
"Ecriture web" par Marina Aubert (2011)
J'ai besoin de com
 
"Les secrets de la communication créative" par Emilie Somers (2012)
"Les secrets de la communication créative" par Emilie Somers (2012)"Les secrets de la communication créative" par Emilie Somers (2012)
"Les secrets de la communication créative" par Emilie Somers (2012)
J'ai besoin de com
 
"Les clés d'une communication efficace" par Laurence Jados (2011)
"Les clés d'une communication efficace" par Laurence Jados (2011)"Les clés d'une communication efficace" par Laurence Jados (2011)
"Les clés d'une communication efficace" par Laurence Jados (2011)
J'ai besoin de com
 
"Communiquer pour convaincre" par Jan Melsen (2012)
"Communiquer pour convaincre" par Jan Melsen (2012)"Communiquer pour convaincre" par Jan Melsen (2012)
"Communiquer pour convaincre" par Jan Melsen (2012)
J'ai besoin de com
 
Présentation de l'action J'ai besoin de com.com
Présentation de l'action J'ai besoin de com.comPrésentation de l'action J'ai besoin de com.com
Présentation de l'action J'ai besoin de com.com
J'ai besoin de com
 

Más de J'ai besoin de com (17)

Créez une action marketing à petit budget avec Alain Leduc
Créez une action marketing à petit budget avec Alain LeducCréez une action marketing à petit budget avec Alain Leduc
Créez une action marketing à petit budget avec Alain Leduc
 
Adaptez votre communication aux mobiles
Adaptez votre communication aux mobilesAdaptez votre communication aux mobiles
Adaptez votre communication aux mobiles
 
Etes-vous dans un secteur d'activité éligible pour J'ai besoin de com.com ?
Etes-vous dans un secteur d'activité éligible pour J'ai besoin de com.com ?Etes-vous dans un secteur d'activité éligible pour J'ai besoin de com.com ?
Etes-vous dans un secteur d'activité éligible pour J'ai besoin de com.com ?
 
Connaître son profil vendeur et celui de l'acheteur pour convaincre par Jan M...
Connaître son profil vendeur et celui de l'acheteur pour convaincre par Jan M...Connaître son profil vendeur et celui de l'acheteur pour convaincre par Jan M...
Connaître son profil vendeur et celui de l'acheteur pour convaincre par Jan M...
 
Ecrire vite et bien : la méthode d'Anne Vervier
Ecrire vite et bien : la méthode d'Anne VervierEcrire vite et bien : la méthode d'Anne Vervier
Ecrire vite et bien : la méthode d'Anne Vervier
 
Inspirez-vous ! Exemples de pme dans la presse
Inspirez-vous ! Exemples de pme dans la presseInspirez-vous ! Exemples de pme dans la presse
Inspirez-vous ! Exemples de pme dans la presse
 
Le b.a-ba des relations presse
Le b.a-ba des relations presseLe b.a-ba des relations presse
Le b.a-ba des relations presse
 
Panorama des médias belges
Panorama des médias belgesPanorama des médias belges
Panorama des médias belges
 
Les points essentiels d'une stratégie de communication par Philippe Limbourg
Les points essentiels d'une stratégie de communication par Philippe LimbourgLes points essentiels d'une stratégie de communication par Philippe Limbourg
Les points essentiels d'une stratégie de communication par Philippe Limbourg
 
Les outils gratuits du web par Alain Leroy
Les outils gratuits du web par Alain LeroyLes outils gratuits du web par Alain Leroy
Les outils gratuits du web par Alain Leroy
 
"Se présenter et convaincre" par greg piotto (2012)
"Se présenter et convaincre" par greg piotto (2012)"Se présenter et convaincre" par greg piotto (2012)
"Se présenter et convaincre" par greg piotto (2012)
 
"Ecriture web" par Marina Aubert (2011)
"Ecriture web" par Marina Aubert (2011)"Ecriture web" par Marina Aubert (2011)
"Ecriture web" par Marina Aubert (2011)
 
"Les secrets de la communication créative" par Emilie Somers (2012)
"Les secrets de la communication créative" par Emilie Somers (2012)"Les secrets de la communication créative" par Emilie Somers (2012)
"Les secrets de la communication créative" par Emilie Somers (2012)
 
"Les clés d'une communication efficace" par Laurence Jados (2011)
"Les clés d'une communication efficace" par Laurence Jados (2011)"Les clés d'une communication efficace" par Laurence Jados (2011)
"Les clés d'une communication efficace" par Laurence Jados (2011)
 
"Communiquer pour convaincre" par Jan Melsen (2012)
"Communiquer pour convaincre" par Jan Melsen (2012)"Communiquer pour convaincre" par Jan Melsen (2012)
"Communiquer pour convaincre" par Jan Melsen (2012)
 
Présentation de l'action J'ai besoin de com.com
Présentation de l'action J'ai besoin de com.comPrésentation de l'action J'ai besoin de com.com
Présentation de l'action J'ai besoin de com.com
 
Présentation de j'ai besoin de com
Présentation de j'ai besoin de comPrésentation de j'ai besoin de com
Présentation de j'ai besoin de com
 

Último

Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
WSO2
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 

Último (20)

Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024
 
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot ModelNavi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 

Les clés d'une présence web efficace et pertinente par Fred Colantonio

  • 2. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com SOCIAL MEDIA & SOCIAL WEB 5 ways the Internet changed Customer relationships for brands and companies Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 1
  • 3. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com A Global Change 2
  • 4. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com IsThis Just a Phase ? 3
  • 5. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com On Earth Social Media users 7 billion 1 billion Mobile accounts 6,5 billion Connected 2 billion 4
  • 6. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com +1,11 billion +1 billion +500 millions +400 millions +200 millions +20 millions 2004 2005 2006 2011 2003 2010 5
  • 7. Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 6
  • 8. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com What’s AtAwAd ? 7
  • 9. Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Source : numerikmedias.net Source : monmag.org Source : extremepc.fr Source : presse.philips.ch Source : materiel.net 8
  • 10. Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com “Since Q4/2010, smartphones (mobile phone, 3G, keyboard, OS, e-mail…) outsell computers for the first time” IDC Report 9
  • 11. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com We all act SoLoMo 10
  • 12. Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 11
  • 13. Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 12
  • 14. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com What AreThe Consequences ? 13
  • 15. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 14
  • 16. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 15
  • 17. Free share is my choice, copyright is a law. | En cas d’utilisation des informations de cette présentation, merci de citer la source : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 16
  • 18. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 17
  • 19. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com The Roads toTake 18
  • 20. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com VISIBILITY « 2.0 » 1 2 3 19
  • 21. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com EXAMPLE 2nd search engine worldwide 4 billion views… per day 72 hours of video posted… per minute 20
  • 22. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Visibility ? Users ? Attractiveness ? EXAMPLE 21
  • 23. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com The secret : Digital Ubiquity + + + EXAMPLE 22
  • 24. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com = x1 = x10 EXAMPLE + + + 23
  • 25. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com The Content Strategy 24
  • 26. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 3 STEPS Install a Uninterrupted Flow Create and ShareValues Take Good Care of the System 25
  • 27. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Install an Uniterrupted Flow of both informations & interactions 26
  • 28. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Create and ShareValues by the digital prints you leave online 27
  • 29. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Take Good Care of the System to do better and to last 28
  • 30. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 5Tips to Handle 2.0 Changes 29
  • 31. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com E-Mail for everyone outdated Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 30
  • 32. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Brand controled Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com guided 31
  • 33. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Delay to interact is better reduced Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 32
  • 34. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Customer relations individualized Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 33
  • 35. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Customer relations individualizedpubliclyFree share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 34
  • 36. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Distance is the safest way to protect ourselvesProximity Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 35
  • 37. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 1Trend to Use Right Now 36
  • 38. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Global On/Off Customer Experience Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com 37
  • 39. Free share is my choice, copyright is a law. Feel free to use these informations, but please mention where it comes from : © Fred Colantonio, all rights reserved | www.fredcolantonio.com | contact@fredcolantonio.com Fred Colantonio +32 486 99 58 68 contact@fredcolantonio.com www.fredcolantonio.com : FredColantonio Photo pro : Stéphane Laruelle Crédit images : www.sxc.hu 38