The popularity of SharePoint intranets and related team sites demonstrates that they meet a real business need. But robust governance is required to avoid a real and painful mess. Presentation by James Robertson in Denmark on October 2012.

1. Governance for SharePoint intranets
James Robertson, Step Two Designs
Email: jamesr@steptwo.com.au
Twitter: s2d_jamesr

2. Best practices for D S N
Step Two E IG S
SharePoint intranets
Shares 25 key practices for designing,
delivering and management successful
SharePoint intranets.
Obtain from:
www.steptwo.com.au
Step Two Designs (www.steptwo.com.au) October 2012

3. SharePoint’s organic growth

4. Step Two D S N
E IG S
THE INTRANET
Step Two Designs (www.steptwo.com.au) October 2012

5. Step Two D S N
E IG S
THE INTRANET
(it’s a bit of a mess)
Step Two Designs (www.steptwo.com.au) October 2012

6. Step Two D S N
E IG S
TEAM SITE
Step Two Designs (www.steptwo.com.au) October 2012

7. Step Two D S N
E IG S
TEAM SITE
(deployed by IT
as a pilot)
Step Two Designs (www.steptwo.com.au) October 2012

8. Step Two D S N
E IG S
STILL A PILOT
Step Two Designs (www.steptwo.com.au) October 2012

9. Step Two D S N
E IG S
Step Two Designs (www.steptwo.com.au) October 2012

10. Step Two D S N
E IG S
ROBERTSON’S
RULE OF THUMB:
Collaboration spaces
stop spreading when
there are five spaces
for every person
Step Two Designs (www.steptwo.com.au) October 2012

11. Step Two D S N
E IG S
“Houston … we have a problem”
Step Two Designs (www.steptwo.com.au) October 2012

12. Bringing order to chaos

13. Two worlds Step Two D S N
E IG S
of governance
SHAREPOINT
GOVERNANCE
Step Two Designs (www.steptwo.com.au) October 2012

14. Technical governance Step Two D S N
E IG S
How requirements are gathered and
validated
Determining scope and functionality
Software development practices
Deployment from testing to production
Processes for updates and bug fixes
Release management
Access rights and privileges
Server farm configuration and
management
Use of tools such as SharePoint
Designer
Backups and disaster recovery
Compliance with regulations
www.microsoft.com
Step Two Designs (www.steptwo.com.au) October 2012

15. Business governance S N
Step Two D IG S
E
Overall ownership and management
Processes for involving stakeholders
Strategy and planning decisions
Role of the intranet in the organisation
Information and document
management policies
Publishing and review processes
Design and content standards
Overall information architecture
Page templates
Intranet features and functionality
Business benefits and ROI
Diagram courtesy of Coca-Cola Enterprises
Decision-making processes
Step Two Designs (www.steptwo.com.au) October 2012

16. Two worlds Clear purposeESIG S
Step Two D N
of governance for sites
SHAREPOINT
GOVERNANCE
Step Two Designs (www.steptwo.com.au) October 2012

17. Step Two D S N
E IG S
{CASE STUDY }
Stockland’s new social
intranet (SharePoint
&NewsGator)
Step Two Designs (www.steptwo.com.au) October 2012

18. Step Two D S N
E IG S
Stockland
Step Two Designs (www.steptwo.com.au) October 2012

19. Step Two D S N
E IG S
Stockland
Step Two Designs (www.steptwo.com.au) October 2012

20. Step Two D S N
E IG S
Stockland
Step Two Designs (www.steptwo.com.au) October 2012

21. Step Two D S N
E IG S
Stockland
Step Two Designs (www.steptwo.com.au) October 2012

22. Step Two D S N
E IG S
Stockland
Step Two Designs (www.steptwo.com.au) October 2012

23. PUBLISHING COMMUNICATING INTRANET
Step Two D S N
E IG S
Shop window
Back office
TEAM GROUP COLLABORATION
Step Two Designs (www.steptwo.com.au) October 2012

24. Two worlds Clear purposeESIG S
Step Two D N
of governance for sites
SHAREPOINT
GOVERNANCE
Site creation
processes
Step Two Designs (www.steptwo.com.au) October 2012

25. Step Two D S N
E IG S
{CASE STUDY }
Site creation wizards at
Coca-Cola and
Standard Chartered
Step Two Designs (www.steptwo.com.au) October 2012

26. Step Two D S N
E IG S
Coca-Cola Enterprises
Step Two Designs (www.steptwo.com.au) October 2012

27. Step Two D S N
E IG S
Coca-Cola Enterprises
Step Two Designs (www.steptwo.com.au) October 2012

28. Step Two D S N
E IG S
Standard Chartered
Step Two Designs (www.steptwo.com.au) October 2012

29. Step Two D S N
E IG S
Standard Chartered
Step Two Designs (www.steptwo.com.au) October 2012

30. Step Two D S N
E IG S
Standard Chartered
Step Two Designs (www.steptwo.com.au) October 2012

31. Step Two D S N
E IG S
Standard Chartered
Step Two Designs (www.steptwo.com.au) October 2012

32. Two worlds Clear purposeESIG S
Step Two D N
of governance for sites
SHAREPOINT
GOVERNANCE
Training Site creation
and support processes
Step Two Designs (www.steptwo.com.au) October 2012

33. Step Two D S N
E IG S
{CASE STUDY }
“Team sites in a box” at
Transfield (Australia)
Further details:
www.steptwo.com.au/products/teamsites
Step Two Designs (www.steptwo.com.au) October 2012

34. Step Two D S N
E IG S
Step Two Designs (www.steptwo.com.au) October 2012

35. Step Two D S N
E IG S
{ anticipate  educate
establish  enhance  extract }
Step Two Designs (www.steptwo.com.au) October 2012

36. Step Two D S N
E IG S
Transfield Services
Step Two Designs (www.steptwo.com.au) October 2012

37. Step Two D S N
E IG S
Transfield Services
Step Two Designs (www.steptwo.com.au) October 2012

38. Step Two D S N
E IG S
Transfield Services
Step Two Designs (www.steptwo.com.au) October 2012

39. Step Two D S N
E IG S
{CASE STUDY }
Launch video at
Rijkswaterstaat
Step Two Designs (www.steptwo.com.au) October 2012

40. Step Two D S N
E IG S
Rijkswaterstaat
Step Two Designs (www.steptwo.com.au) October 2012

41. Step Two D S N
E IG S
Now is the time
to establish
governance to
ensure
sustainability
and success
Step Two Designs (www.steptwo.com.au) October 2012

42. Have you solved the D S NS
Step Two E IG
SharePoint governance
problem?
The 2013 Intranet Innovation
Awards are open for entries
in April 2013:
www.steptwo.com.au/iia
It’s free to enter, and your
chance to win a lovely glass
trophy!
Step Two Designs (www.steptwo.com.au) October 2012

43. James Robertson, Step Two Designs DESIG S
Step Two N
 Email: jamesr@steptwo.com.au
 Twitter: s2d_jamesr
 Website: www.steptwo.com.au
 Blog:
www.steptwo.com.au/columntwo
 Articles:
www.steptwo.com.au/subscribe
Step Two Designs (www.steptwo.com.au) October 2012