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CONTACT
                     dr.ir. Jan Devos, MBA
                    Electronics and IT Lab
        University College West-Flanders
             Ghent University Association
             Graaf Karel De Goedelaan 5
         BE-8500 KORTRIJK - BELGIUM
                         T: +32 56 24 12 72
                         F: +32 56 24 12 24
            e-mail: jan.devos@howest.be
          e-mail: jgdvos.devos@ugent.be
linkedIn: www.linkedin.com/in/jangdevos
      website: http://ela.howest.be/jdevos
                      Twitter: @jangdevos
Project Management



There are three rules for conducting a project.


Unfortunately, nobody knows what they are…




                     © Jan Devos   -   2
What is a project ?
What is a project?
                                                         The tunnel boring machines were
                                                         specially designed for excavating
                                                         the chalk marl rock which geological
                                                         surveys had shown to lie beneath the
                                                         seabed along the proposed tunnel
                                                         route. However, several factors
                                                         combined to make this a unique
                                                         challenge for the machines:
                                                                •The length of the tunnel to be
                                                                excavated undersea ( in excess
                                                                of 20 km ).
                                                                •The high rate of advance
                                                                required to meet the
                                                                construction programme
                                                                requirements.
                                                                •The possibility of unexpected
                                                                ground conditions - such as an
                                                                unsurveyed borehole.


At completion, it was estimated that the whole project
cost around £10 billion.

Work stated on both sides in 1987, and the fixed link was opened in 1994 -
nearly 2 years late, and way over budget.
What is a project?

                                  Program Apollo was a series of human spaceflight
                                  missions undertaken by the United States of America
                                  using the Apollo spacecraft and Saturn launch
                                  vehicle, conducted during the years 1961–1972.
                                  It was devoted to the goal of landing a man
                                  on the Moon and returning him safely to
                                  Earth within the decade of the 1960s.
                                  This goal was achieved with the Apollo 11 mission in
                                  July 1969. The program continued into the early 1970s
                                  to carry out the initial hands-on scientific exploration of
                                  the Moon, with a total of six successful landings
  Apollo Program insigne




 The cost of the entire Apollo program: USD $25.4 billion -1969 Dollars ($135-
 billion in 2005 Dollars).
What is a project?

 a temporary endeavor undertaken to create a unique
 product, service or result. (Project Management Institute)

 a temporary organization that is created for the purpose
 of delivering one or more business products according to
 a specified Business Case (Prince2)

•   Temporary organization
•   Limited in time
•   Goal centric
•   Impact on the existing organization
Temporary organization

Examples:

•   Building a house
•   Building / installing a machine
•   Developing a new product
•   Launching a new product, concept, …
•   Masterthesis
•   PhD…
•   …




                        © Jan Devos   -   7
Temporary organization


A project team: temporary organization




           (Hackman, 2009, Harvard University)




                       © Jan Devos   -   8
Temporary organization - a project team


Project Management Team
• Project Board (Steering Committee)
     Executives (bestuurders)

• Project Manager:     day-to-day basis

• Different „roles‟:   Team Members
                       Project Assurance
                       Project Quality
                       Reviewers / Testers


                        © Jan Devos   -   9
Limited in time


               Clear starting point



                     • Clear finishing point


 • Milestones and milestone products (deliverables)
 • Wanted, Planned and Realized (Earned Value Analysis)
 • Baseline, Stages, Critical path
A Project is goal centric

•   Business Case (Why are we doing this?)
•   Feasibility Study
•   Requirements (user needs)
•   Deliverables
•   Acceptance Criteria
•   Outcome


Beware of:
• Scope (creep)
• Runaway projecten

                        © Jan Devos   -   11
Why working with projects?
Project centric




    Improvising                       Task centric




                  Project centric




                  Assurance of the outcome
Project centric

Improvising         Project Centric         Task Centric

Flexibility         Goal oriented           Efficient

No procedures       Processes               Procedures

Creative/ Innovative Planning / Analyzing   Control
No structure         Change management      Hierarchy
Which model is the best ?


 Depends on the situation

 • What results do we need ?

 •   Control in time and budget
 •   Bringing disciplines together
 •   Type of organization
 •   Type of product/service
What is project management?
Project Management

The planning, monitoring and control of all aspects of
a project and the motivation of all those involved in it
to achieve the project objectives on time and to the
specified cost, quality and performance. (Prince2)



     PM-triangle




                         © Jan Devos   -   17
Project Management




              (Tom Cross, HBR)




                   © Jan Devos   -   18
Project Management

  PM Philosophy


PM is not easy


            most projects do not succeed…


Control ?
Project Management Philosophy


                   PLANNING


 MONITORING


                ORGANIZING
Project Management Philosophy

                 Inception




              PLC


             Design & Dev.
Project Management Philosophy

             Wild
          enthusiasm




     “P”PLC


       Search for the
           guilty
Project Management Failures
Project Management


          • Clear roles and responsibilities

          • Management capabilities and
            techniques
Project Management

What is succes in project management?

Answer: do not fail !
But failure is the outcome of a human process
All failures are “expectation failures” = the
failure to meet the expectations of the
 stakeholders
What are the successfactors?
Project Management Practices

Work Breakdown Structure (WBS)
 •   Break your assignment down in manageable tasks
 •   Assign a deliverable to each task
 •   Define each task with clear objectives
 •   Assign a execution time to each task
 •   Assign a cost to each task
 •   Assign resources to each task
 •   Tasks who are not in the WBS are out-of-scope


 Do a stepwise refinement of some tasks in the WBS
Project Management Practices


Define the goals according to the SMART principle


S     Specific / Significant / Simple
M     Measurable / Manageable
A     Achievable / Appropriate / Attainable
R     Realistic / Relevant
T     Timely / Trackable
Project Management Practices

Presentation of WBS
 PERT planning

 GANTT chart
Project Management Practices

Presentation of WBS
 PERT planning

 GANTT chart
GANTT diagram
GANTT diagram


H.L. Gantt (1861-1919) – assistant of F. Taylor


• WBS = set of all tasks
• Presentation of all tasks on a time line
• Beginning and Ending time
• Linking of tasks (concurrent tasks are possible)
PERT planning
PERT diagram

PERT - Program Evaluation and Review Technique

•Origin: US DoD (1958)
•WBS
•Extra: TOTAL time needed to finished the project

•Critical path = the longest path of planned tasks to the
end of the project, and the earliest and latest that each
task can start and finish without making the project
longer
Project Management

Some the PM processes:

•   Project Scope Management
•   Project Time Management
•   Project Cost Management
•   Project Quality Management
•   Project HR Management
•   Project Risk Management
•   Project Communication Management
•   Project Procurement Management
•   …

                       © Jan Devos   -   35
Project Management


Scope
Poor scope definition is the
major contributing factor to
cost overruns in the
engineering and construction
industry.
The effect of “creeping scope” is
a major cause of cost overruns
PRINCE2, Projects IN Controlled Environments,

Project management method covering the organisation, management and
control of projects.

Process Based & Product Based

Improved responsibility, authority and accountability reducing confusion

Divide the project into manageable stages for more accurate planning
PMBOK® Guide

Project Management Body of Knowledge
Links


www.pmi.org               Project Management Institute
                          Non-profit organization
                          PMBOK®


www.ogc.gov.uk/prince2/   PRINCE2-website
                          Office of Government Commerce


www.prince2.com           PRINCE2-website
                          Free downloads
Project Management: critics
Project Management: critics

• Research consistently shows that teams
  underperform, despite extra resources
  (Hackman, 2009, Harvard University)

Reasons:
- Problems with coordination and motivation
- Fuzziness of team boundaries
- Putting people in a team for purely political reasons




                        © Jan Devos   -   42
Alternative approaches to PM

 • PM does not guaranteed success nor eliminates failures
   (example: IS success models)
 • PM too much focused on „how-to-do‟

 • Management of meaning iso management of control ?
 • Critical perspective on projects: focus on values (technology is not
   neutral), ethics and morality equally important than efficiency &
   effectiveness ?
 • Research on SMEs: Trust vs Control ? (Devos, 2009)

 • “Political” PLC

 2003, The chimpanzees’ tea party: a new metaphor for project manager
   (Drummond & Hodgson)
 2006, New Possibilities for Project Management Theory: A Critical Engagement
   (Cicmil & Hodgson)




                                 © Jan Devos   -   1
HRO concept

 • High Reliability Organizations




                       © Jan Devos   -   1
HRO concept

 • Organizing for High Reliability: Processes of
   Collective Mindfulness (Weick, 1999)

  • Preoccupation with failure (“Failure is not an option”)
  • Reluctance to simplify interpretation
    (beware of „frameworks‟, „models‟, „mindsets‟, …)
  • Sensitivity to operations (“situational awareness”)
  • Commitment to resilience (“continuous management
    of fluctuations”)



                        © Jan Devos   -   1
Exercise                           MASTERTHESIS
Assumption: the research question is defined

WBS:
• Literature analysis
   ▫ Annotated literature overviews
   ▫ Writing Literature Analysis chapter
• Technology
   ▫ Overview of the technology
   ▫ Writing Technology chapter
• Proof of Concept
   ▫ Building the test case
   ▫ Testing
   ▫ Measuring (1, 2 , or more runs)
   ▫ Reporting: writing the Results chapter
• Discussions
   ▫ Review each component of the previous stage
   ▫ Writing the Discussion chapter
• Conclusion: write the Conclusion chapter
• Combining: bring all chapters in one scription
• Miscellaneous
   ▫ Reserve time and place in the lab
   ▫ Order goods and materials for the PoC
   ▫ Write the abstract of the masterproof (NL)
   ▫ Write the abstract of the masterproof (EN)
   ▫ Review the text of the masterproof

                                                   © Jan Devos   -   46
Exercise      IP / MD PROJECT

Assumption: the business case is defined

WBS:
-?
-




                      © Jan Devos   -   47
Excercise

• Free download:    OpenProj (Open Software)

• http://sourceforge.net/projects/openproj/

• OpenProj Setup (msi)

• Install




                         © Jan Devos   -   48

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Introduction to Project Management

  • 1. CONTACT dr.ir. Jan Devos, MBA Electronics and IT Lab University College West-Flanders Ghent University Association Graaf Karel De Goedelaan 5 BE-8500 KORTRIJK - BELGIUM T: +32 56 24 12 72 F: +32 56 24 12 24 e-mail: jan.devos@howest.be e-mail: jgdvos.devos@ugent.be linkedIn: www.linkedin.com/in/jangdevos website: http://ela.howest.be/jdevos Twitter: @jangdevos
  • 2. Project Management There are three rules for conducting a project. Unfortunately, nobody knows what they are… © Jan Devos - 2
  • 3. What is a project ?
  • 4. What is a project? The tunnel boring machines were specially designed for excavating the chalk marl rock which geological surveys had shown to lie beneath the seabed along the proposed tunnel route. However, several factors combined to make this a unique challenge for the machines: •The length of the tunnel to be excavated undersea ( in excess of 20 km ). •The high rate of advance required to meet the construction programme requirements. •The possibility of unexpected ground conditions - such as an unsurveyed borehole. At completion, it was estimated that the whole project cost around £10 billion. Work stated on both sides in 1987, and the fixed link was opened in 1994 - nearly 2 years late, and way over budget.
  • 5. What is a project? Program Apollo was a series of human spaceflight missions undertaken by the United States of America using the Apollo spacecraft and Saturn launch vehicle, conducted during the years 1961–1972. It was devoted to the goal of landing a man on the Moon and returning him safely to Earth within the decade of the 1960s. This goal was achieved with the Apollo 11 mission in July 1969. The program continued into the early 1970s to carry out the initial hands-on scientific exploration of the Moon, with a total of six successful landings Apollo Program insigne The cost of the entire Apollo program: USD $25.4 billion -1969 Dollars ($135- billion in 2005 Dollars).
  • 6. What is a project? a temporary endeavor undertaken to create a unique product, service or result. (Project Management Institute) a temporary organization that is created for the purpose of delivering one or more business products according to a specified Business Case (Prince2) • Temporary organization • Limited in time • Goal centric • Impact on the existing organization
  • 7. Temporary organization Examples: • Building a house • Building / installing a machine • Developing a new product • Launching a new product, concept, … • Masterthesis • PhD… • … © Jan Devos - 7
  • 8. Temporary organization A project team: temporary organization (Hackman, 2009, Harvard University) © Jan Devos - 8
  • 9. Temporary organization - a project team Project Management Team • Project Board (Steering Committee) Executives (bestuurders) • Project Manager: day-to-day basis • Different „roles‟: Team Members Project Assurance Project Quality Reviewers / Testers © Jan Devos - 9
  • 10. Limited in time Clear starting point • Clear finishing point • Milestones and milestone products (deliverables) • Wanted, Planned and Realized (Earned Value Analysis) • Baseline, Stages, Critical path
  • 11. A Project is goal centric • Business Case (Why are we doing this?) • Feasibility Study • Requirements (user needs) • Deliverables • Acceptance Criteria • Outcome Beware of: • Scope (creep) • Runaway projecten © Jan Devos - 11
  • 12. Why working with projects?
  • 13. Project centric Improvising Task centric Project centric Assurance of the outcome
  • 14. Project centric Improvising Project Centric Task Centric Flexibility Goal oriented Efficient No procedures Processes Procedures Creative/ Innovative Planning / Analyzing Control No structure Change management Hierarchy
  • 15. Which model is the best ? Depends on the situation • What results do we need ? • Control in time and budget • Bringing disciplines together • Type of organization • Type of product/service
  • 16. What is project management?
  • 17. Project Management The planning, monitoring and control of all aspects of a project and the motivation of all those involved in it to achieve the project objectives on time and to the specified cost, quality and performance. (Prince2) PM-triangle © Jan Devos - 17
  • 18. Project Management (Tom Cross, HBR) © Jan Devos - 18
  • 19. Project Management PM Philosophy PM is not easy most projects do not succeed… Control ?
  • 20. Project Management Philosophy PLANNING MONITORING ORGANIZING
  • 21. Project Management Philosophy Inception PLC Design & Dev.
  • 22. Project Management Philosophy Wild enthusiasm “P”PLC Search for the guilty
  • 24. Project Management • Clear roles and responsibilities • Management capabilities and techniques
  • 25. Project Management What is succes in project management? Answer: do not fail ! But failure is the outcome of a human process All failures are “expectation failures” = the failure to meet the expectations of the stakeholders
  • 26. What are the successfactors?
  • 27. Project Management Practices Work Breakdown Structure (WBS) • Break your assignment down in manageable tasks • Assign a deliverable to each task • Define each task with clear objectives • Assign a execution time to each task • Assign a cost to each task • Assign resources to each task • Tasks who are not in the WBS are out-of-scope Do a stepwise refinement of some tasks in the WBS
  • 28. Project Management Practices Define the goals according to the SMART principle S Specific / Significant / Simple M Measurable / Manageable A Achievable / Appropriate / Attainable R Realistic / Relevant T Timely / Trackable
  • 29. Project Management Practices Presentation of WBS PERT planning GANTT chart
  • 30. Project Management Practices Presentation of WBS PERT planning GANTT chart
  • 32. GANTT diagram H.L. Gantt (1861-1919) – assistant of F. Taylor • WBS = set of all tasks • Presentation of all tasks on a time line • Beginning and Ending time • Linking of tasks (concurrent tasks are possible)
  • 34. PERT diagram PERT - Program Evaluation and Review Technique •Origin: US DoD (1958) •WBS •Extra: TOTAL time needed to finished the project •Critical path = the longest path of planned tasks to the end of the project, and the earliest and latest that each task can start and finish without making the project longer
  • 35. Project Management Some the PM processes: • Project Scope Management • Project Time Management • Project Cost Management • Project Quality Management • Project HR Management • Project Risk Management • Project Communication Management • Project Procurement Management • … © Jan Devos - 35
  • 36. Project Management Scope Poor scope definition is the major contributing factor to cost overruns in the engineering and construction industry. The effect of “creeping scope” is a major cause of cost overruns
  • 37. PRINCE2, Projects IN Controlled Environments, Project management method covering the organisation, management and control of projects. Process Based & Product Based Improved responsibility, authority and accountability reducing confusion Divide the project into manageable stages for more accurate planning
  • 38.
  • 39. PMBOK® Guide Project Management Body of Knowledge
  • 40. Links www.pmi.org Project Management Institute Non-profit organization PMBOK® www.ogc.gov.uk/prince2/ PRINCE2-website Office of Government Commerce www.prince2.com PRINCE2-website Free downloads
  • 42. Project Management: critics • Research consistently shows that teams underperform, despite extra resources (Hackman, 2009, Harvard University) Reasons: - Problems with coordination and motivation - Fuzziness of team boundaries - Putting people in a team for purely political reasons © Jan Devos - 42
  • 43. Alternative approaches to PM • PM does not guaranteed success nor eliminates failures (example: IS success models) • PM too much focused on „how-to-do‟ • Management of meaning iso management of control ? • Critical perspective on projects: focus on values (technology is not neutral), ethics and morality equally important than efficiency & effectiveness ? • Research on SMEs: Trust vs Control ? (Devos, 2009) • “Political” PLC 2003, The chimpanzees’ tea party: a new metaphor for project manager (Drummond & Hodgson) 2006, New Possibilities for Project Management Theory: A Critical Engagement (Cicmil & Hodgson) © Jan Devos - 1
  • 44. HRO concept • High Reliability Organizations © Jan Devos - 1
  • 45. HRO concept • Organizing for High Reliability: Processes of Collective Mindfulness (Weick, 1999) • Preoccupation with failure (“Failure is not an option”) • Reluctance to simplify interpretation (beware of „frameworks‟, „models‟, „mindsets‟, …) • Sensitivity to operations (“situational awareness”) • Commitment to resilience (“continuous management of fluctuations”) © Jan Devos - 1
  • 46. Exercise MASTERTHESIS Assumption: the research question is defined WBS: • Literature analysis ▫ Annotated literature overviews ▫ Writing Literature Analysis chapter • Technology ▫ Overview of the technology ▫ Writing Technology chapter • Proof of Concept ▫ Building the test case ▫ Testing ▫ Measuring (1, 2 , or more runs) ▫ Reporting: writing the Results chapter • Discussions ▫ Review each component of the previous stage ▫ Writing the Discussion chapter • Conclusion: write the Conclusion chapter • Combining: bring all chapters in one scription • Miscellaneous ▫ Reserve time and place in the lab ▫ Order goods and materials for the PoC ▫ Write the abstract of the masterproof (NL) ▫ Write the abstract of the masterproof (EN) ▫ Review the text of the masterproof © Jan Devos - 46
  • 47. Exercise IP / MD PROJECT Assumption: the business case is defined WBS: -? - © Jan Devos - 47
  • 48. Excercise • Free download: OpenProj (Open Software) • http://sourceforge.net/projects/openproj/ • OpenProj Setup (msi) • Install © Jan Devos - 48