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BOSS-Talks
Scalable Business
Models

Presenter:

Jan Triplett, Ph.D. CEO
#BOSSModelsFeb2014

Business Success Center
Sales, Marketing & Financial Strategy
+ This is me.

We produce smarter owners, better sales, scalable businesses!
•  We’re the place to come for tools & systems to ramp up or scale your
business
•  30 years of successful results
•  High tech to no tech firms
•  Service & product businesses
•  A-Z industries & professions
•  Award-winning, Internationally recognized
•  NCRC Professionally certified
•  Proud to be green
©Business Success Center, Austin, TX 2014. All rights reserved.

2
+

3

Goal of this BOSS-Talks
(Business Ownership Success System)
n 

Get ideas to share and use in your business situation.

n 

Information is from:
n 

My book, Networker’s Guide to Success 3rd Edition,
Planning to Go (to be released March 1) and

n 

My posts at http://ownersview.com/owners-viewblog/

n 

©Business Success Center, Austin, TX 2014. All rights reserved.
+

4

Agenda
n 

Kinds of Models

n 

Things to think about

n 

Q&A as we go along

n 

Worth Reading

n 

Events Worth Attending

©Business Success Center, Austin, TX 2014. All rights reserved.
Scalable	
  Business	
  Models	
  
©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

5	
  
Scalability	
  Defined	
  
"   Scalability	
  is	
  the	
  ability	
  of	
  a	
  business	
  to	
  handle	
  a	
  
growing	
  amount	
  of	
  work	
  in	
  a	
  capable	
  manner	
  or	
  its	
  
ability	
  to	
  be	
  enlarged	
  to	
  accommodate	
  that	
  growth.	
  
"   It	
  implies	
  that	
  the	
  underlying	
  business	
  model	
  offers	
  
the	
  potential	
  for	
  economic	
  growth	
  within	
  the	
  
company.	
  
From	
  Wikipedia	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

6	
  
Business	
  Model	
  Defined	
  
"   Describes	
  the	
  rationale	
  of	
  how	
  an	
  organization	
  creates,	
  delivers,	
  
and	
  captures	
  value	
  (economic,	
  social,	
  cultural,	
  or	
  other	
  forms	
  of	
  
value).	
  
"   In	
  theory	
  and	
  practice,	
  it	
  is	
  used	
  for	
  a	
  broad	
  range	
  of	
  informal	
  and	
  
formal	
  descriptions	
  to	
  represent	
  core	
  aspects	
  of	
  a	
  business:	
  
	
  	
  
	
  Purpose	
  	
  
	
  Target	
  Customers	
  
	
  Strategic	
  Business	
  Units	
  (what	
  the	
  business	
  sells)	
  
	
  Strategies	
  
	
  Infrastructure	
  and	
  Organizational	
  Structures	
  	
  
	
  Trading	
  Practices,	
  and	
  
	
  Operational	
  Processes	
  and	
  Policies.	
  	
  
"   The	
  process	
  of	
  business	
  model	
  construction	
  is	
  part	
  of	
  business	
  
strategy.	
  
From	
  Wikipedia	
  
©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

7	
  
All	
  are	
  Scalable	
  
Business	
  Models	
  
"  Product	
  
"  Service	
  
"  Product	
  with	
  Services	
  
"  Services	
  with	
  Products	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

8	
  
Models	
  Refined	
  
"  Entrepreneurial	
  
"  Proprietorship	
  
"  Guild	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

9	
  
Differences	
  in	
  Models	
  
"   Customers	
  
"   Employees	
  
"   Timing	
  
"   Growth	
  Strategy	
  
"   Systems	
  
"   Exit	
  
©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

10	
  
Scaling	
  &	
  Exit	
  Are	
  Related	
  
"  Money	
  
"  Effort	
  	
  
"  Time	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

11	
  
Decide	
  Where	
  You’re	
  
Going	
  First	
  
"   Multiple	
  locations	
  
"   Sell	
  
"   Franchise	
  
"   License	
  
"   Go	
  Public	
  
"   Close	
  Doors	
  
©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

12	
  
Who’s	
  Going	
  with	
  You?	
  
Solo	
  or	
  Partner?	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

13	
  
How	
  Do	
  You	
  Know	
  
You’re	
  Scalable?	
  
"   Flexible	
  &	
  Adaptable	
  
"   Quick	
  to	
  ID	
  problems,	
  opportunities,	
  threats	
  
"   Easy	
  to	
  manage,	
  maintain,	
  upgrade,	
  fix	
  
"   Minimal	
  disruption	
  when	
  changes	
  made	
  

"   Consistent	
  
"
"
"
"

 
 
 
 

Deliverables	
  (including	
  access	
  to	
  suppliers)	
  
Operations	
  
	
  Customer	
  Attraction	
  &	
  Retention	
  
Financials	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

14	
  
What	
  if	
  you	
  don’t	
  scale?	
  
"
"
"
"
"
"
"

  Hard	
  to	
  fund	
  
  Hard	
  to	
  hire	
  help	
  
  Hard	
  to	
  get	
  time	
  off	
  
  Lifestyle	
  Business	
  
  Freelancer	
  
  Cash	
  flow	
  ups	
  &	
  downs	
  
  Business	
  dies;	
  hard	
  to	
  sell	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

15	
  
Now	
  what?	
  
"   Analyze	
  what	
  you’re	
  doing	
  now.	
  
"   Decide	
  if	
  scaling	
  is	
  right	
  for	
  you.	
  
"   If	
  yes,	
  spend	
  quality	
  time	
  to	
  make	
  it	
  more	
  
scalable	
  &	
  hire	
  right	
  —	
  No	
  hip	
  shooters!	
  
"   If	
  no,	
  live	
  with	
  it	
  —	
  Padre	
  Island	
  billboard	
  “If	
  
our	
  music	
  is	
  too	
  loud,	
  too	
  bad.”	
  

©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

16	
  
Next	
  BOSS-­‐Talk	
  
"   Topic:	
  Successful	
  Business	
  Owner	
  Traits	
  
"   Thursday,	
  March	
  6,	
  11:00-­‐11:30am	
  CST	
  
"   RSVP	
  at	
  
http://www.eventbrite.com/e/business-­‐success-­‐
center-­‐boss-­‐talks-­‐successful-­‐business-­‐owner-­‐traits-­‐
tickets-­‐10510297583?
utm_campaign=new_eventv2&utm_medium=emai
l&utm_source=eb_email&utm_term=eventurl_text	
  
"   Please	
  tell	
  others.	
  
©	
  Business	
  Success	
  Center,	
  Austin,	
  TX	
  2014	
  

17	
  
Resources
n 

Meet & Grow – free scalablity potential meeting (email
marsha@ownersview to schedule)

n 

BSC’s Income Generation Partnership — select opportunity for clients
wanting an active partner to help generate income.

n 

Consider reading:
n 
n 
n 
n 
n 

n 

Blue Ocean Strategy by Kim & Mauborgne
The Networker’s Guide to Success 3rd Edition, ebook by Jan Triplett
at Apple, Amazon, & Nook or pdf from the BSC
Thinking Big, Staying Small by Ruiz, Triplett, & Shipp-Evatt
BSC Enewsletter “40,000 Foot View” on business strategy. Free.
Checklist Manifesto by Gupta.

For other business strategy resources, check out:
n 
n 

http://www.ownersview.com
Jan Triplett and Daniel Diener’s guest posts for the Business Bank of Texas

©Business Success Center, Austin, TX 2014. All
rights reserved.

18
Coming Up
n 

Next BOSS-Talks online Thurs. March. 6(11:00-11:30 CST) “The
Right Stuff: Successful Business Owner Traits”. Do you have what
it takes?
______

n 

B2B Meetup —Perfect Partner Mon. Feb. 24 11:45-1:00PM CST
online interview with Mike Whiteside, CEO of Black Dog
Salvage and star of DIY and HGTV’s “Salvage Dawgs” on
growing a business and a partnership.

n 

First Looks Forum Mentoring Program Feb. 18 Must apply by
Feb. 10. Free

n 

Owners MBA (Go here for more info)
Find out more about our other business development events at
http://ownersview.com/owners-mba-tools/businessdevelopment-meetings/
To talk, email me (triplett@ownersview.com).

©Business Success Center, Austin, TX 2014. All
rights reserved.

19
+

Here’s to
your
success!

Jan Triplett
triplett@ownersview.com

www.ownersview.com
512-933-1983

#BOSSModelsFeb2014

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What 3 Business Models are Scalable

  • 1. + BOSS-Talks Scalable Business Models Presenter: Jan Triplett, Ph.D. CEO #BOSSModelsFeb2014 Business Success Center Sales, Marketing & Financial Strategy
  • 2. + This is me. We produce smarter owners, better sales, scalable businesses! •  We’re the place to come for tools & systems to ramp up or scale your business •  30 years of successful results •  High tech to no tech firms •  Service & product businesses •  A-Z industries & professions •  Award-winning, Internationally recognized •  NCRC Professionally certified •  Proud to be green ©Business Success Center, Austin, TX 2014. All rights reserved. 2
  • 3. + 3 Goal of this BOSS-Talks (Business Ownership Success System) n  Get ideas to share and use in your business situation. n  Information is from: n  My book, Networker’s Guide to Success 3rd Edition, Planning to Go (to be released March 1) and n  My posts at http://ownersview.com/owners-viewblog/ n  ©Business Success Center, Austin, TX 2014. All rights reserved.
  • 4. + 4 Agenda n  Kinds of Models n  Things to think about n  Q&A as we go along n  Worth Reading n  Events Worth Attending ©Business Success Center, Austin, TX 2014. All rights reserved.
  • 5. Scalable  Business  Models   ©  Business  Success  Center,  Austin,  TX  2014   5  
  • 6. Scalability  Defined   "   Scalability  is  the  ability  of  a  business  to  handle  a   growing  amount  of  work  in  a  capable  manner  or  its   ability  to  be  enlarged  to  accommodate  that  growth.   "   It  implies  that  the  underlying  business  model  offers   the  potential  for  economic  growth  within  the   company.   From  Wikipedia   ©  Business  Success  Center,  Austin,  TX  2014   6  
  • 7. Business  Model  Defined   "   Describes  the  rationale  of  how  an  organization  creates,  delivers,   and  captures  value  (economic,  social,  cultural,  or  other  forms  of   value).   "   In  theory  and  practice,  it  is  used  for  a  broad  range  of  informal  and   formal  descriptions  to  represent  core  aspects  of  a  business:        Purpose      Target  Customers    Strategic  Business  Units  (what  the  business  sells)    Strategies    Infrastructure  and  Organizational  Structures      Trading  Practices,  and    Operational  Processes  and  Policies.     "   The  process  of  business  model  construction  is  part  of  business   strategy.   From  Wikipedia   ©  Business  Success  Center,  Austin,  TX  2014   7  
  • 8. All  are  Scalable   Business  Models   "  Product   "  Service   "  Product  with  Services   "  Services  with  Products   ©  Business  Success  Center,  Austin,  TX  2014   8  
  • 9. Models  Refined   "  Entrepreneurial   "  Proprietorship   "  Guild   ©  Business  Success  Center,  Austin,  TX  2014   9  
  • 10. Differences  in  Models   "   Customers   "   Employees   "   Timing   "   Growth  Strategy   "   Systems   "   Exit   ©  Business  Success  Center,  Austin,  TX  2014   10  
  • 11. Scaling  &  Exit  Are  Related   "  Money   "  Effort     "  Time   ©  Business  Success  Center,  Austin,  TX  2014   11  
  • 12. Decide  Where  You’re   Going  First   "   Multiple  locations   "   Sell   "   Franchise   "   License   "   Go  Public   "   Close  Doors   ©  Business  Success  Center,  Austin,  TX  2014   12  
  • 13. Who’s  Going  with  You?   Solo  or  Partner?   ©  Business  Success  Center,  Austin,  TX  2014   13  
  • 14. How  Do  You  Know   You’re  Scalable?   "   Flexible  &  Adaptable   "   Quick  to  ID  problems,  opportunities,  threats   "   Easy  to  manage,  maintain,  upgrade,  fix   "   Minimal  disruption  when  changes  made   "   Consistent   " " " "         Deliverables  (including  access  to  suppliers)   Operations    Customer  Attraction  &  Retention   Financials   ©  Business  Success  Center,  Austin,  TX  2014   14  
  • 15. What  if  you  don’t  scale?   " " " " " " "   Hard  to  fund     Hard  to  hire  help     Hard  to  get  time  off     Lifestyle  Business     Freelancer     Cash  flow  ups  &  downs     Business  dies;  hard  to  sell   ©  Business  Success  Center,  Austin,  TX  2014   15  
  • 16. Now  what?   "   Analyze  what  you’re  doing  now.   "   Decide  if  scaling  is  right  for  you.   "   If  yes,  spend  quality  time  to  make  it  more   scalable  &  hire  right  —  No  hip  shooters!   "   If  no,  live  with  it  —  Padre  Island  billboard  “If   our  music  is  too  loud,  too  bad.”   ©  Business  Success  Center,  Austin,  TX  2014   16  
  • 17. Next  BOSS-­‐Talk   "   Topic:  Successful  Business  Owner  Traits   "   Thursday,  March  6,  11:00-­‐11:30am  CST   "   RSVP  at   http://www.eventbrite.com/e/business-­‐success-­‐ center-­‐boss-­‐talks-­‐successful-­‐business-­‐owner-­‐traits-­‐ tickets-­‐10510297583? utm_campaign=new_eventv2&utm_medium=emai l&utm_source=eb_email&utm_term=eventurl_text   "   Please  tell  others.   ©  Business  Success  Center,  Austin,  TX  2014   17  
  • 18. Resources n  Meet & Grow – free scalablity potential meeting (email marsha@ownersview to schedule) n  BSC’s Income Generation Partnership — select opportunity for clients wanting an active partner to help generate income. n  Consider reading: n  n  n  n  n  n  Blue Ocean Strategy by Kim & Mauborgne The Networker’s Guide to Success 3rd Edition, ebook by Jan Triplett at Apple, Amazon, & Nook or pdf from the BSC Thinking Big, Staying Small by Ruiz, Triplett, & Shipp-Evatt BSC Enewsletter “40,000 Foot View” on business strategy. Free. Checklist Manifesto by Gupta. For other business strategy resources, check out: n  n  http://www.ownersview.com Jan Triplett and Daniel Diener’s guest posts for the Business Bank of Texas ©Business Success Center, Austin, TX 2014. All rights reserved. 18
  • 19. Coming Up n  Next BOSS-Talks online Thurs. March. 6(11:00-11:30 CST) “The Right Stuff: Successful Business Owner Traits”. Do you have what it takes? ______ n  B2B Meetup —Perfect Partner Mon. Feb. 24 11:45-1:00PM CST online interview with Mike Whiteside, CEO of Black Dog Salvage and star of DIY and HGTV’s “Salvage Dawgs” on growing a business and a partnership. n  First Looks Forum Mentoring Program Feb. 18 Must apply by Feb. 10. Free n  Owners MBA (Go here for more info) Find out more about our other business development events at http://ownersview.com/owners-mba-tools/businessdevelopment-meetings/ To talk, email me (triplett@ownersview.com). ©Business Success Center, Austin, TX 2014. All rights reserved. 19