2. 5 PRACTICES
1. Model the way
2. Inspired a shared vision
3. Challenge the process
4. Enable others to act
5. Encourage the heart

3. 4 GOOD TRAITS OF A
CREDIBLE LEADER
1. Honest
2. Looking Forward
3. Inspiring
4. Competent

4. 1. Individual makes difference
2. Credibility is the foundation of
leadership
3. Values drive commitment
4. Focusing on the future set
leaders apart
5. Leaders can do it alone

5. 6. Trust rules
7. Challenge is the crucible for
greatness
8. Leaders either lead by example or
they do not lead at all
9. The best leaders are the best
learners
10. Leadership is an affair of the heart

6. *as a leader gain more work
experience & more higher up in the
organizational hierarchy.
1. FRONT LEADER – 3 months
2. MIDDLE MANAGER – 3 -5 years
3. EXECUTIVE MANAGER – 10
years beyond

7. - Relationship between leader &
constituents is very essential aspect of
leadership.
- Making this connection requires leaders to
listen carefully.
- Effective leaders understand other points
of view & this create a resonance
- Listen to constituents’ desire – it is
necessary to engage a dialogue about the
future.

8. Trust + Leader +
Commitment =
Energy

9. - requires strength & resilience
- Considers opportunity
- Opportunity inside the adversity & take
action needed to move forward positively
- Lead to future but leaders do not perceive
as a bad thing instead view it as a signal
that the organization was doing something

11. 5 COMPONENTS OF
DELIBERATE PRACTICE
1. Design component to improve
performance
2. It must be repeated many times
3. Feedback on result is continuously
available
4. It is highly demanding mentally
5. It is not intended to be fun

12. - Separate emotion from work
- Best managers are open and caring
- Improve performance because they play
significant attention to the human heart
- Respond to the needs and interest of their
constituents
- Shall show their love and recognizing
constituents by formal or informal ways.
- Personal is the most effective form of recognition