This document provides a summary of Dana E. Jarvis's qualifications and experience in learning and development leadership. Over her career, Jarvis has held various roles in human resources, management consulting, higher education administration, and instructional design. She has developed learning programs, performance management systems, and leadership training for Fortune 500 companies, the military, non-profits, and universities. Jarvis also authored a book on managing virtual teams and has presented at several professional conferences.
Learning and Development Leader with MPA and MSW Seeks New Opportunity
1. Dana E. Jarvis, MPA, MSW
412.855.5369 * djarv4@gmail.com * http://www.linkedin.com/in/danajarvis
LEARNING AND DEVELOPMENT LEADER
U.S. Marine Corps Veteran · Organizational Effectiveness Professional · Instructional Designer · Corporate Trainer
I am an accomplished Learning and Development Leader with a Master of Public Administration and Master of
Social Work. My innovative approaches focus on aligning learning and development with the business enterprise.
Achievements include corporate universities, leadership programs, business curriculum, supervisory training
program, performance management systems, cultural change projects and employee engagement initiatives.
CORE COMPETENCIES
Learning & Development Performance Management Talent Management
Project Management Presentation & Facilitation Business Acumen
Organizational Effectiveness Strategic Thinking & Executing Management Consulting
UNITED STATES MARINE CORPS SERVICE
United States Marine – Along with working in Legal Services for the Marine Corps Air Ground Combat Center, I
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also served as the Legal Manager for 2 Battalion, 7 Marines, 1 Marine Division. In this capacity, I created,
implemented and trained Marines on a comprehensive Legal Program. During my service, I was promoted to a
Noncommissioned Officer and awarded a Commanding General Certificate of Commendation, along with earning
the Navy Achievement Medal, Certificates of Commendation and Letters of Appreciation.
PROFESSIONAL EXPERIENCE
Instructor/Adjunct Professor of Leadership and Management 2004-Present
Duquesne University, Palumbo * Donahue School of Business, School of Leadership and Professional
Advancement, Pittsburgh, PA – Renowned University with graduates in many of today’s Fortune 500s.
Strategic Focus: Instructional Design and Development, Research and Development, Student Engagement
Instructed diverse leaders in the U.S. Military, Fortune 500 companies and large nonprofit organizations
Designed and taught courses in leadership, ethics, strategy, management, change, diversity and assessment
Utilized the ADDIE (Assess, Design, Develop, Implement, Evaluate) Model to create meaningful courses
Strengthened MBA and Leadership candidates with skills required for a competitive global workforce
Utilized a Blended Learning Approach to consistently inspire students within diverse business topics
Utilized Blackboard learning platform for online and face-to-face courses to maximize student engagement
Curriculum design with the end user in mind for practical skills application within the global economy
Engaged Adult Learning Principles throughout all courses with an emphasis on skills deployment
Researched business topics to develop customized and innovative case studies which maximized learning
Integrated dynamic discussion formats to emphasize key learning points, insights and analytical thought
Integrated variations of the Kirkpatrick Learning Evaluation Model to assess student performance
Created the CareerStar Accelerator to leverage student and Veteran career success via social media tools
Human Resources Director 2007-2008
Auberle, Pittsburgh, PA – One of the largest nonprofit organizations in the Pittsburgh region, committed to helping
troubled children and families make positive and lasting changes in their lives.
Strategic Focus: Department Management, Talent Management, Executive Leadership, Training and Development
Re-engineered Auberle University with over 50 courses, focused on diverse training in mission critical areas
Developed a 360-Degree Leadership Feedback tool to increase leadership core competencies
Improved Performance Management System to include coaching on the strengths-based approach
Created a balanced scorecard to critically track and analyze comprehensive Human Resource goals
Achieved Finalist recognition in “PHRA’s 2008 People Do Matter Awards” for the Core Values Initiative
Served and made an impact on the organization-wide Executive Team in a high level decision-making role
2. DANA E. JARVIS, MPA, MSW PAGE TWO
Human Resources Director 2004-2007
Snavely Forest Products, Pittsburgh, PA – Leading distributor of specialty and commercial building materials.
Strategic Focus: Learning and Development, Performance Management, Employee Engagement, Cultural Change
Established and developed a Corporate University to infuse a learning culture and drive business results
Originated and managed the Leadership Class to leverage competitive advantage opportunities
Instructed Operations Managers on issues of team building, supervision and employee engagement
Partnered with the CEO to initiate a Zero Error Program, focused on operational efficiency and effectiveness
Conducted training in sales, leadership, coaching and DDI’s Interaction Management Essentials
Collaborated with OSHA vendor to create and implement company-wide safety audits and training sessions
Generated a customized performance management system in partnership with GMs, accelerating key results
Appointed Co-Chairperson of the company-wide Strategic Planning Team, focused on business growth
Led the employee engagement survey, action planning and follow-up initiatives across the United States
Worked with GMs throughout the U.S. on issues related to leadership, employees, motivation and recognition
Management Consultant/Manager of Project Services 2001-2004
The Hill Group, Inc., Pittsburgh, PA – Management consulting firm providing services to Fortune 500 clients.
Strategic Focus: Project Management, Talent Management, Client Engagement, Team Building, Problem Solving
Created and managed a Supervisory Training Program for a $30M public sector organization
Provided leadership insights for a values project with a $15B financial services company
Led a market analysis study for a $2B telecom company, strengthening their sales decision-making model
Managed a shared services study for 3 organizations with a projected maximum savings of $470,000 annually
Directed a market analysis study which leveraged a community loan fund’s strategic priorities and mission
Worked with diverse consulting teams to accelerate regional economic development and growth
Collaborated with consultants on performance and diagnostic assessment projects for Fortune 500 companies
Graduate Resident Director 1998-2001
University of Pittsburgh Office of Residence Life., Pittsburgh, PA – World Class university with a reputation for
excellence in educating leaders at all levels, disciplines, sectors and industries.
Strategic Focus: Training and Development, Talent Management, Program Development and Implementation
Supervised, directed, managed, counseled and evaluated 32 staff members over a 3 year period of time
Collaborated with teams to implement wellness programs for over 5,000 resident students in an urban setting
Created and facilitated over 100 formal and/or informal training programs, which were built on the mission
Generated innovative marketing strategies to enhance resident student participation within diverse programs
Designed and implemented a behavioral-based programming model which provided high levels of engagement
Developed the Resident Student Service Initiative to provide career inspired projects for resident students
Originated “The Breakfast Club” as a physical fitness and community building initiative for all resident students
Established and produced “Towerspalooza”, an action packed spring event with a band, fun stations and thrills
Worked with the Student Government Association (SGA) to leverage community building programs
INSTRUCTIONAL DESIGN, DEVELOPMENT AND FACILITATION
Produced and taught many of the learning modules within the Snavely Forest Products Leadership Class
Developed Ethics and Diversity and Leadership in Administration, among others at Duquesne University
Led Principles of Management, Business and Society and Managing Virtual Teams courses for Stephens College
Wrote cutting edge book, titled 7 Essentials for Managing Virtual Teams (University Readers, 2010)
Originated and taught Advanced Leadership Theory and Practice graduate MBA course for Ottawa University
Taught a course on Social Welfare to Master of Social Work students at the University of Pittsburgh
Instructed Leading Virtual Teams and Organizations as a hybrid course for Robert Morris University
Spoke at the Human Resource Professionals Association 2010 Conference, the largest in Canada
Created the 12 Absolutes for Leadership Development, based on critical research and best practices
Presented on Employee Engagement at Institute of Internal Auditors GAM Conference in 2009