This presentation is intended to assist CIO's with setting up a formal IT Governance model for their college or university. There are two companion files also in Slideshare linked at the end of an IT Governance Committee Charter and an IT Project Governance Guideline.

1. IT Governance Made Easy Jerry Bishop The Higher Ed CIO Creative Commons Attribution-NoDerivs 3.0 Unported License.

2. Purpose To outline the BASICS of IT Governance with illustrations for higher education that can be used in setting up an initialIT Governance system.

3. Why View this Presentation Institutions are wasting scarce financial and human resources with low productivity because they do not have a formalized IT governance systems in place.

4. Why View this Presentation Institutional leadership needs a better way to: Direct IT in support of institutional strategies Measure the real value provided by IT Monitor the performance of IT Manage and mitigate IT-related risks

5. Are we doing the right things? Are we getting the benefits? Are we doing them the right way? Ask Yourself Are we getting them done well?

6. IT-College Alignment Return on Investment Are we doing the right things? Are we getting the benefits? Are we doing them the right way? Standards & Methods Now Consider The Meanings Are we getting them done well? Capability & Efficiency

7. That’s IT Governance Alignment of priorities and resources Right services, technologies, methods Meeting the needs, performance levels, TCO Delivering results – the ROI Mitigating IT related risks

8. Institutional Governance The framework for IT Governance

9. Purpose of Governance Creates continuity of expectations Creates consistency of management Codifies decision making rights & responsibilities Strengthens compliance by reducing various institutional risks

10. Institutional Governance Defines the decision making rights and responsibilities within the college Expressed through policies, procedures Often includes standards Originates from the Board Extended by executive Cabinet Includes shared governance in higher education Divisional and departmental roles Committee and sub-committee roles Faculty senates and unions

11. Policy-Based Governance

12. Shared Governance The common model in higher education

13. Organizing for Shared Governance

14. Shared IT Governance Illustrated

15. Issues for Shared IT Governance Everyone is in charge, no one is in charge Who advises, who informs, who decides Possible trade-offs for agility & responsiveness Traceability & accountability of decisions Transparency vs. Opacity Consensus vs. Re-Decisioning

16. IT Governance The essentials made simple

17. IT Governance Defined "… the leadership and organisational structures and processes that ensure that the organisation’s IT sustains and extends the organisation’s strategies and objectives.“ ITGI

18. What is IT Governance Subset of institutional governance Fundamentally it is risk management ensuring: IT strategies are aligned to institutional priorities Full value of IT investments can be realized IT performance is measured and managed IT resources are properly allocated IT decision making is transparent Formal procedures, standards and methods exist It’s an accountability system for IT results to its Service Owners, their customers and users

19. What it is NOT It’s not shared decision making on the How Too many cooks spoil… It’s not about “Best Practice” Governance is specific to institutional culture Best practice is only what will work for you It’s not IT constraints it’s about controls

20. Illustration of Model

21. Illustration Continued

22. Where to start First things first

23. Where to Start Outline a possible model for your institution Include policy and procedure framework Form an IT Governance Committee Senior leadership to make institutional decisions Draft a Charter Outline priorities of what to tackle first Strategy, project & portfolio planning, budgets Identify needed Policies and Procedures Communicate your plan and status

24. Do’s and Don’ts DO Obtain Cabinet sponsorship Include cross-section of stakeholders, students too Keep it simple Set realistic goals Meet regularly to build momentum Rely on your IT team Connect with a peer for advice DON’T Do it yourself, stakeholders need to be invested too Be overly ambitious, change is cultural and takes time Leave it to the last minute Forget to communicate Forget to maintain healthy boundaries on the HOW Neglect the value of training for you and your committee

25. Samples you can use Check out the companion SAMPLE IT Governance Committee Charter IT Project Governance Summary

26. Governance Reference Models Control Objectives for Information Technology (CobiT), ISACA IT Governance Institute (ITGI) ISO/IEC 20000-1 , International Organization for Standardization (ISO) Information Technology Infrastructure Library (ITIL), OGC

27. Questions? Jerry Bishop The Higher Education CIO