Doug Machon presentation at the 2011 International Biorefining Conference

1. International Biorefining Conference Strategies To Address The High Costs of Operations & Maintenance Douglas Machon, Sr. Manager NAES Corporation

2. Agenda

3. ABOUT NAES Domestic Offices Business Segments Bio-Markets Vision Strategic Direction

4. ABOUT NAES Experience Base Active Portfolio NAES O&M Geographies

5. Agenda

6. O&M SCOPE Concept O&M Feedstock Receiving Production Plant Systems Cost-Effective Conversion of Feedstock to Commercial Products

7. O&M SCOPE Project Periods

8. O&M SCOPE Measurement Holistic: Deliver Value in All Areas

9. Agenda

10. O&M BEST PRACTICES Philosophy Focus on the Fundamentals

12. Leadership of technology users groups

13. Sharing of Lessons Learned and Best Practices

14. Plant and fleet assessment programs

15. Access to plant/technology database

16. Preferred vendor lists

17. Group pricing agreements / purchasing power

19. Agenda

21. Fixed price vs. cost transparency

22. Typical scope vs. customization

23. Plant objectives vs. alignment of incentives

24. Roles of owner/operator in budget development

25. Roles of owner/operator in operating plan

26. Validating first-of-its-kind technology?

27. No frills people and process management?

28. Turning around an underperforming asset?

29. Plant as a training ground for future plants?

30. Operations experience to achieve financing?

31. Strategic partnership to extend w/licensing?

32. Need to gradually develop O&M capability?Cost Vs. Production