1. Curriculum Vitae
PERSONAL INFORMATION
Name: Juan Eduardo Alvarez Diaz
ID Card Number: V.- 3.568.541
Country of Birth: Venezuela
Nationality: Venezuelan
Civil Status: Married
Number of Children: 2
Address: Urb. Pan de Azucar, Calle Las Marelas, Qta. Mi Casita,
Colinas de Carrizal, Carrizal, Edo. Miranda Venezuela
Phone Number: +58-212 339 99 54
Cell: +58-412-3214382
E-mail: jealvarezd@yahoo.com
EDUCATION
1965 - 1968 Seminario Interdiocesano de Caracas Caracas
(Inter-diocesan Seminary of Caracas)
 Philosophy
1972 - 1975 Universidad Central de Venezuela
Caracas
(Central University of Venezuela)
 Economy (6 semesters passed)
WORK EXPERIENCE
2006-Current Express Solutions (0212-3683192)
General Manager
Part Owner. Managing the company´s engineering and
construction deals. Managing company maintenance and
engineering works contracts exclusively for private clients.
2006-Actual Soluciones Tactika s (0212-3683192)
General Manager
Part Owner. Business Management Consultants in Los Altos
Mirandinos, specializing in the application of LOPCIMAT and
other employment related laws.

2. 2005-2006 Soluciones Congente ( 0212-7200461) Caracas
 Human Resources Manager
 Direct and coordinate all of the workings of the Human Resource
Department including massive personnel recruitment for third
parties.
1995 - 2003 Compass Group (0212-9930414) Caracas
 Human Resources Manager
Plan, direct and control all areas of the company´s Human
Resource Department at a national level, develop the Key
Performance Indicators system, as well as being responsable for
Internal Quality and Communications.
1994 - 1995 CANTV (0212-5001111) Caracas
 Labor Relations Manager
Responsible for the Labor Relations of the biggest
Telecommunications company in Venezuela, debate of the first
Collective Bargaining Agreement after its privatization.
1991 - 1994 Cervecera Nacional (0212-2388133) Caracas
 Human Resources Manager
Define, plan, control and direct strategies to achieve the uptake,
maintenance and development of the Human Resources and
effective communications programs and functional integration.
.
1987 - 1991 Banco Mercantil (0212-5031111) Caracas
 Vice President of Human Resources.
Responsible for directing all of the Human Resources activities of
the Mercantile group in Venezuela. Wording the Human Resource
policies, reporting to the first level of the bank´s management.
.
1986 - 1987 Izquierdo & Asoc. (02125-2745689) Caracas
 Human Resources Consultant
Human Resources and Company Organizations consultant for
various companies.
1985 - 1986 Banco Consolidado (0212-2386435) Caracas
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3.  Vice President of Human Resources.
Develop policies, programs and plans for Human Resources..
Detect and forecast the Human Resources needs in the near and
distant future. Supervise the various managers responsible for each
area of Human Resources.
1982 - 1985 Seguros La Seguridad (0212-2346578) Caracas
 Human Resources Manager
Plan and direct the Human Resources processes in the various
management departments, undertake a change in the supervision
levels through the development of management training programs.
1972 - 1982 Banco Royal Vzolano (0212-5426577) Caracas
 Assistant Vice President of Human Resources
Defining, developing and administering the Human Resources´
policies, rules and processes relating to: Recruitment, selection,
salaries, and benefits plans, administration and staff development.
Labor Relations and Collective Agreements discussions.
ADDITIONAL ACTIVITIES
 "Management Development" Royal Bank of Canada. 1975
 "Human Resources Planning" Royal Bank of Canada. 1975
 "Objectives Management" CEDIN. 1976
 "Principles of Law and Labor Law” Academia de Derecho
Social. (Social Law Academy) 1977
 "Salaries, Wages and Benefits Administration” UCAB.
1977
 "Advanced Description and Evaluation Posts” HAY &
Asoc. 1985
 "IT Applied to Human Resources Management” ANRI.
1988
 "10th National Day of Human Resources - Third Congress
of Personnel Management in the Caribbean Basin" ANRI.
1989
 "Executive Program Management 1989” I.E.S.A. Instituto
Estudios Superiores de Administracion 1989
 HAY Overview. 1992
 "Continuing Improvement" Andersen Consulting. 1992
 "Senior Management Workshop” Andersen Consulting.
1992
 Membership to: National Association of Industrial Relations
(ANRI) and Venamcham, American Venezuelan Chamber
of Commerce
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4. KNOWLEDGE AND SKILLS
 English: Fluency in reading and writing, good spoken level.
 Good negotiating skills, good communication ability,
persistence to achieve goals.
 Participative style, honest.
 Diplomatic (good command of the left hand).
 Extensive experience in all areas of Human Resources.
 Corporate Communications.
 Definition, development and administration of Human
Resource policies, rules and procedures
Develops and executes strategic Direction of HR initiatives across the Business Unit.
Responsible for providing direction to line management on execution of HR initiatives to
include compensation analysis, retention, employee relations, legal compliance, performance
management, etc. Develops and drives programs and initiatives and is viewed as a strategic
business partner, change agent, and member of the management team. Influences senior
management in the development of solutions through cultural process and organizational
development. Accountable for ensuring HR team is identifying efficiencies, provides
consistency, streamlines processes, methodologies, and practices in the areas of human
resources. Expected to manage effectively within a complex environment where dealing with
some level of ambiguity is required. Regularly interacts with all levels of management.
• Provides counsel to leadership to ensure performance planning is in alignment with
corporate goals/objectives.
• Identifies and analyzes trends in human resources and formulates strategies for action plans
to address issues identified (i.e., proactive training, turnover/retention strategies, career
development modeling, etc.).
• I, executes on strategies for effective recruiting and staffing initiatives, talent management
and total compensation. Provides direction to HR and management team on execution of
compensation
• In concert with senior management, identifies current and future organizational
needs/structure and works with HR team to ensure alignment within business unit and in the
company.
• In partnership with Sr. Direction, leads the identification, development and execution of
corporate-wide initiatives (i.e., Cultural Transition, Employee Satisfaction, achievement of
policy deployment initiatives associated with Company’s Key Business Results, etc.).
Plans, coordinates and administers human resource strategic planning and all personnel related
programs. Coordinates the day-to-day operations. Develops and administers policies and
procedures. Provides employee relations support throughout the organization. Manages
organizational compensation programs: executive, management, salaried and hourly. Insures
compliance with all federal, state and local employment laws. Partner with management team
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5. to ensure HR priorities are aligned with business goals and objectives.
• Work closely with the management team on the annual planning cycles – Annual Operating
Plan (AOP), Strategic Planning (Strap), Human Resource Review (HRR)
• Manage recruitment process: requisitions, candidate review, selection and hiring top quality
talent
• Manage employee relations issues counseling employees and/or managers as appropriate
• Implement Employer of Choice initiatives to enhance employee work experience
• Oversee and manage annual benefit process, update benefit changes, qualifying events
including worker’s comp, short and long term disability, etc.
• Manage annual and mid-year Performance Management and Development (PMD) process
• Manage annual compensation process
• Maintain / update policies and make recommendations for process improvements
• Oversee roll out of annual and mandatory training programs (ethics, safety, etc.)
• To manage special projects as assigned
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