Sharing how knowledge management and open data can drive innovation and change within an agency, to the nation, and globally

1. Driving Innovation Through
Knowledge Sharing
Jeanne Holm
Evangelist, Data.gov
October 20, 2011

2. The KM Journey
2

3. 3

4. NASA SpaceBook
• Social media
meets intranet
portals
• Establish
governance for
social networks
and sharing
• Allow open
community
development of
apps, widgets,
and content
• Open source
4

5. Communities for Collaboration
Find
Integration to information
document
management
Saved searches
and subscriptions
Discussion
s and Q&A
Key lessons are
integrated into
the community
5

6. Finding NASA Experts via
Social Networks
Pulls expert
attributes
from existing
systems
Sort and
Social browse
network location,
map shows project, and
possible expertise
experts in
relation to
searcher
POPS (People, Organizations, Projects, and Skills)
6

7. Baby Boomers to Gen X to
Gen M
• Socialization now occurs primarily online
for the age group 6 through 30
• Fastest growing user bases to Facebook?
Reality is in 35-54 year oldsbut
– 276% growth
nothing
an illusion... year olds
– 194% growth in 55+
• More people met their spouse online than
albeit workpersistent one
through a or friends—combined (the
numbers double for 45-54 year olds)
Albert Einstein
7

8. 8

9. 9

10. 10

11. 11

12. 12

13. 13

14. 14

15. 15

16. 16

17. 17

18. 18

19. 19

20. 20

21. Maximum Flow of
Information and Knowledge
• YouTube is now second largest search
engine in the world
• 1.5 million pieces of content shared daily on
Facebook
• On-line newspaper readers are up 30%
• 250 million visitors each month to YouTube
and Facebook
• Mobile devices will be world’s primary
connection tool to the Internet in 2020
As big an issue outside your
organization as within it
21

22. Open Government Initiative
• Transparency promotes
accountability
• Participation allows
people to contribute ideas
• Collaboration encourages
cooperation within
government and with
industry
22

23. Creating a Data Ecosystem
1. Gather data
– from many places and give it freely to
developers, scientists, and citizens
2. Connect the community
– in finding solutions to allow collaboration
through social media, events, platforms
3. Provide an infrastructure
– built on standards
4. Encourage technology developers
– to create apps, maps, and visualizations
of data that empower people’s choices
“A Strategy for American
5. Gather more data Innovation” published
– and connect more people September 2009
23

24. US Open Government Action Plan
• On 20 September 2011, President Obama
announced at the UN General Assembly…
• Contribute Data.gov as a platform
– India and the U.S. creating open source platform
– Will allow any country to create open data site
• Foster communities on Data.gov
– Health, energy, and law plus new communities in
education, research and development, and public
safety
• Launch International Space Apps Competition
– NASA and other space agencies will gather
scientists and citizens
– Use data for global challenges: weather impacts on
global economy and depletion of ocean resources
– A collaboration website will be created to facilitate
citizen participation
24

25. Data.gov
• Provides instant access
to over 400,000
datasets in easy to use
formats
• Contributions from UN,
World Bank, and 172
agencies
• Encourage
development of
innovative applications
• Drive innovation and
knowledge use across
the globe
25

26. Supporting Global Events
Japanese
tsunami, earthquake, and
radiation monitoring
Restore the Gulf:
Deepwater Horizon
Response
26

27. Learn at Data.gov
• Resources for students
and teachers
• Examples of how data is
being used to develop
apps
• Lesson plans and videos
• Showcase your science
fair project that uses
government data!
27

28. Open Communities
Community
Restore the Gulf ✓
Open Data ✓
Semantic Web ✓
Health ✓
Law ✓
Energy ✓
Education
Ocean
Research and Development
Public Safety
Human rights
+ many more…
28

29. People Make Data Valuable
• A platform for engagement
– A rich social experience around data
that promotes participation and
gives people a voice
– Provide ratings and comments that
can be shared over social media
– Recommend datasets and
participate in communities
– Powerful visualizations
– Create a filtered view, a map, or a
chart that represents what they’re
interested in
29

30. Powered Through Advanced
Technologies
• Provides developers the tools and
raw data formats to develop new
capabilities
• Partnership with W3C (eGov
Interest Group) and with RPI for
research in semantic web
• Connected to other open data
efforts across the world
• Data hosted in the cloud
• Open source platform
• Builds on ontologies developed in
specific areas
30

31. Easy to Find Data
31

32. The Power of Visualizations
32

33. Geospatial preview allows on-
the-fly visualizations…
33

34. Achieving Global Leadership in
Open Government Data
Funding will drive ability
to reach these goals
Communities:
Citizens health, law,
ethics…
Developers K-12
Education
• Search • Cloud-hosted data
• Dataset access • Semantic
• Communities technologies State, local,
Academia
• Geodata visualization tribal
Data.Gov Services
International
Cloud
Internal
Industry Stakeholders Agencies
Green = government Blue = external stakeholders
34

35. Open Data for the Economy
• When the Department of
Defense released satellite
data…private industry created
affordable GPS devices
• Data from NOAA (National
Oceanic and Atmospheric
Administration) helped build
weather-related business
• Opportunities for private sector
are limitless
35

36. Publicizing Data to Innovators
• Challenges and code‐a-
thons
(health2challenge.org)
• Many innovator “meetups”
and conferences
• Annual health data-
paloozas
• Over 139 applications
• 50 new businesses
• Thousands of lives
improved each day
36

37. Creating Apps That Improve Lives:
Asthmapolis
37

38. Creating Apps That Save Lives:
iTriage and Hospital Compare
38

39. Creating Apps That Change Lives: Eat
Your Vegetables and Food Deserts
• Eat Your Vegetables uses
Health and Human Services
community health data and
shows obesity rates by county
• Food Deserts shows areas with
a lack of access to fresh food
• Combined can inform cities and
citizens how to change their
behavior
• Games like Hungry Hiker helps
kids make better choices
– Apps for Healthy Kids
sponsored by First Lady
Michelle Obama
39

40. Use Case: Economic
• Healthtap
– Provides free, reliable, and
independent health information
through the use of open data
and by building the world’s
largest medical expert network
tailored for young mothers and
their children
– Won 2010 Health 2.0 challenge
– Success invigorated expansion
and new hiring at HealthTap
– Reaches to Data.gov datasets
(along with others)
40

41. Real Outcomes = Better Lives
• The data delivered through the 172 agencies
participating in Data.gov eases the burden on families in
caring for a sick child or seeking medical information
• More importantly, the data as it’s aggregated empowers
communities to make changes that improve the quality
of life of citizens
– ReLeaf plants trees in areas identified by Together We Breathe
as danger areas for asthma sufferers
– Cities see hot spots that trigger asthma problems for their
citizens
• Each company in Health 2.0 used government data to
innovate and create high-value jobs here in America
41

42. Think Big, Start Small, Innovate
Data.gov Quick Facts May 2009 October 2011
Total datasets available 47 >400,000
Hits to Data.gov 0 >200 million
Apps and mash-ups by citizens and government 0 372 + 1113
RDF triples for semantic applications 0 6.7 billion
Dataset downloads 0 >2.0 million
Nations establishing open data sites 0 28
States offering open data sites 0 31
Cities in North America with open data sites 0 13
Open data contacts in Federal agencies 24 396
Agencies and subagencies participating 7 185
Communities 0 7
Community challenges 0 23
42

43. The Path Ahead
• Bring data up and out of government to the public ★
• Make data accessible and linked ★★★★★
• Provide simple ways to visualize the data
• Create communities to understand and apply data
• Connect and collaborate with small businesses, industry,
and academia to drive innovation
• Develop open source open government data platform with
India for global use and further community development
• Share with others to understand global issues
Be the change you want to see in the world
– Ghandi
43

44. A Global
Movement Has
Begun to Provide
Transparency and
Democratization
of Data
Don’t see your site?
Update via @usdatagov
44

45. Let’s work together to set the
data free!
www.Data.Gov
@usdatagov
jholm@jpl.nasa.gov
@JeanneHolm
45